edelkrone Reviews 327

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality and sturdy build of the products, noting that the equipment feels premium and is thoughtfully engineered for creators. Many appreciate the clever design and the ease of setup, making their workflow more dynamic and efficient, especially for complex shots and macro photography. The customer service is consistently praised for being responsive, helpful, and professional, often going above and beyond to assist with inquiries and issues. However, some customers also noted issues with product flexibility and misleading advertising regarding product fit with accessories. A few other people also felt that certain products were less stable than expected or had problems with app connectivity and motor performance, leading to shaky results. There were also occasional reports of non-existent customer support or conflicting information regarding shipments and returns.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality, innovative... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the products as top-notch, extremely... See more

User experience

Clients share positive opinions on user experience, highlighting that the product works well and makes... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's excellent,... See more

Service

Users describe positive interactions with service, highlighting excellent support, communication, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the Flextilt Pro and Flextilt Prime for use with my macro photography. I am impressed with both. With macro photography (of mosses and other things small), you are always challenged wit... See more

Rated 5 out of 5 stars

Slider works fantastic, highly recommend! They helped me navigate how to work with FedEx to get customs the paperwork needed to easily import their product. Worth noting they ship from Turkey so it... See more

Rated 5 out of 5 stars

I’ve been using Edelkrone gear for just a few months, but it’s already become one of my favorite parts of my workflow. The design is super clever, the build quality feels premium, and everything... See more

Rated 5 out of 5 stars

Edelkrone produces one of the best motion control systems out there. Their heads work flawlessly, as with the combination of the Jibone, achieving shots hard to duplicate without their system. Machine... See more


Company details

  1. Cinema equipment supplier

Written by the company

At edelkrone, we take great pride in our reputation as one of the leading manufacturers of content creation solutions based in Ankara, Turkiye. Since our inception in 2008, we have been dedicated to introducing innovative and unique products that make capturing stunning visuals with a camera easier and more efficient. From camera slides and stands to cutting-edge camera motion control systems, we have something for every type of filmmaker and photographer. Our mission is to design and create products that not only enhance the user experience, but are also aesthetically pleasing and user-friendly. We understand the importance of having a user-centered design approach and are constantly working to improve our products to meet the ever-evolving needs of our customers. As the world of video content production continues to evolve at a rapid pace, we at edelkrone remain at the forefront of innovation. Our understanding of the art of storytelling and the changing landscape of video production allows us to stand by our customers, providing them with the tools they need to remain competitive and continue to create captivating and impactful content.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

327 reviews

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Replied to 76% of negative reviews

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Rated 5 out of 5 stars

getting my edelkrone equipment was…

getting my edelkrone equipment was seamless because Canan was there to help every step of the way. Extremely responsible, professional, and supportive. I highly recommend working with them if you want a smooth, worry-free experience. Truly grateful for all the help!"Honestly, this wouldn't have been possible without that constant support. If you are looking for professional gear backed by someone who truly cares about their customers, this is it. Thank you, Canan, for being there the whole way!"

16 February 2026
Rated 5 out of 5 stars

Excellence

Excellent service top notch delivery and faultless transaction. The equipment is superb pocket rig v3 + handle bundle over the moon, such excellent workmanship really helpful with my photography

18 February 2026
Rated 4 out of 5 stars

Fine tune

No batteries included, I should know by now, having bought film gear before. But can't buy from the website itself.

Struggling with the tilt feature on a DSLR right now, overall a good product, but some kinks to get through

11 February 2026
Rated 5 out of 5 stars

Kidult Gamer × Edelkrone

Thank you very much for sending the Edelkrone products.
I received everything and it all looks absolutely fantastic. The build quality is truly impressive, and you can immediately feel the level of engineering and precision behind each piece.

The setup is very intuitive and the whole system feels extremely reliable. It’s clearly equipment designed with creators in mind.

I’m looking forward to using it more and integrating it into my upcoming creations.

Thanks again for your trust!

4 February 2026
Rated 5 out of 5 stars

Edelkrone Stand One V2

I purchased the Edelkrone Stand One V2 to have a small support while doing an extensive trail photography shoot in South America. I was attracted to it because of the light weight, flexible leg positions, and ability to add my own compact panning head. The item is well built and performed as expected.

9 February 2026
Rated 5 out of 5 stars

I've used edelkrone solutions for…

I've used edelkrone solutions for years. The tools are proven and reliable. A one-of-a-kind company, run by forward-thinking management, researching, developing, manufacturing, and marketing best-in-class products. Five stars!

3 February 2026
Rated 4 out of 5 stars

Edelkrone has made a line of high…

Edelkrone has made a line of high quality products that can endure a large shoot with a small footprint. The eco system works well for both a crew and a solo filmmaker. I shot a short film, commerical, and solo movie with the Headplus, tripod X, DollyV2, and felt like I unlocked a new level of small footprint filmmaking. The app took some time to figure out, but once I learned how to use it, my shoots moved fast and intuitively. I found the only bottle neck was the weight of the products, especially when I was working solo. If you have a grip, gaffer, or PA to help move the system you won’t have a problem.

My favorite out of the eco system is easily the DollyPlusV2, it’s smooth, easy to use, and works with all tripods. This paired with the Headplus is dream.

I found that I needed a full day to learn all the gear and how it corresponded with the app. I would highly recommended mastering the app, and eco system before showing up on set with this because there are a few learning curves you need to calibrate your brain to. Since they’ve updated the app I found it works way better.

Overall, Edelkrone has developed a system that works great for the small footprint filmmaker who has a visions but doesn’t have a crew or big budget.

14 January 2026
Rated 5 out of 5 stars

I was missing a wheel from the older…

I was missing a wheel from the older model of the DollyPlus v1 and Edelkrone was kind enough to send me a replacement for free. Though my warranty was expired I only had to py for shipping!!! That was way too cool. customer service is awesome and I love the products they create for my work flow.

Awesome work Edelkrone, You're the BEST!!!

14 January 2026
Rated 5 out of 5 stars

They earned my loyalty

After a disappointing experience with an edelkrone purchase in 2024, where the app (android) continually disconnected from my parent devices, I decided to try again after reading that they were working on making improvements to the app. Much to my delight, the problem went away. So I took a leap of faith and I ordered the Edelkrone Jib Plus and Head Plus V3, because the reviews I saw looked so incredible. I have to say I am over the moon about this purchase. The connection to the app is flawless. It is so reliable and easy to use, it almost feels like magic. It feels like having a second cameraman in the room when I'm doing solo shoots. I upgraded it with a v-mount power adapter for cable management. In today's market, it is rare to get a live human being who is competent about the products they are supporting, so anytime I've reached out to customer service I was relieved that I wasn't pushed through a standard Salesforce decision tree or forced to find answers online. In all, Edelkrone won me back, big time. I recommend them to everybody now and I'm so happy with my purchases.

21 January 2026
Rated 5 out of 5 stars

This product genuinely transformed my creative process

This product genuinely transformed the way I approach video making and filmmaking. It unlocked a new level of creative freedom and allowed me to pursue ideas that previously felt out of reach. I found myself capturing shots I had never imagined being able to achieve within my own workflow.

What stood out most was the sense of confidence it gave me while creating. Once I was in the zone, I knew this device—almost like a silent robotic partner—had my back, handling the technical side so I could stay fully focused on storytelling and composition.

Edelkrone is doing an exceptional job of empowering filmmakers and emerging creators, providing tools that genuinely help turn creative vision into reality rather than limiting it.

13 January 2026

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