Edenwood Reviews 

162
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful scent variety and exceptional quality of the natural soaps, noting that they leave the skin feeling soft and clean. People also appreciate the prompt delivery services, careful packaging, and the lovely free gifts frequently included with their online orders. Some reviewers were not happy with certain aspects, noting occasional issues such as overly strong scents, missing items from packages, or unexpected extra delivery costs. Despite these minor drawbacks, consumers find the ordering process very easy and continue to recommend the business for its generally reliable international shipping.

What people talk about most

Product

Customers had positive experiences with product, praising the wide range of wonderful scents and high... See more

Quality

Consumers find quality to be positive, highlighting the wonderful scents and exceptional durability of the... See more

Delivery service

Reviewers express high satisfaction and appreciation regarding the delivery service, noting that packages... See more

Order

Customers consistently note positive experiences with order, highlighting the fast delivery, easy online... See more

Price

People report positive experiences with price, consistently highlighting good and reasonable pricing across... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love Edenwood! One of my favourite shops in Bournemouth and mega happy to support a local business. I bought two reed diffusers for my bathrooms. Both smell divine. I also love their French lavender m... See more

Rated 5 out of 5 stars

Ten stars for Edenwood, an entirely trustworthy, excellent company. I order from them regularly and everything arrives promptly, well packed, and often with a little gift. Their product selection and... See more

Rated 5 out of 5 stars

Fantastic experience. Love those soaps for their lather leaving your skin clean, soft and their refreshing scent for which I found my favourite one and stocked up on them for a while and looking forwa... See more

Rated 5 out of 5 stars

Perfect soaps with the most wonderful scents. How perfect? They do not turn to mush after a few days use, even when wafer thin they remain a solid soap. The choice of scent is wide and varied. They do... See more


Company details

  1. #89 of 221 best companies in Beauty product supplier
  2. #56 of 134 best companies in Cosmetics shop
  3. #90 of 254 best companies in Health and beauty shop
  4. #35 of 63 best companies in Skin care clinic

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

162 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(162)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The most luxurious soap ever

I absolutely LOVE your lavender and donkey milk soap! I first purchased it while in Paris, so I was delighted to find that I can order it online through Edenwood. I’ve been regularly ordering it for myself, as well as for gifts for friends - everyone loves it! Just wish shipping costs weren’t so dear.

10 May 2025
Rated 5 out of 5 stars

Edenwood = gorgeous French soaps! …

Edenwood has the most amazing selection of French soaps! The products are fabulous. Beautifully crafted and well packaged. The scents are out of this world! Service is fast and delivery very good. I have been using fabulous French lavender soap for almost forty years on my face. Try the Argile verte. Super.

23 May 2025
Rated 5 out of 5 stars

A good buying experience

In the space of a couple of weeks, I've made three separate purchases from this company.
The products I've bought have been excellent. Delivery was quick. And the Customer Service was very good.
From my own experience I can definitely recommend the company, and I will buy from them again in the future.

7 February 2025
Unprompted review
Rated 2 out of 5 stars

Edenwood is no service or shop for EU user

Edenwood is no service or shop for EU customer. To a shopping cart value of 101,55 € shipping fees of 15 € is ok and was transparent on the bill. I'm happy with the product itself.
But some weeks later I learned, that I need to pay additional tax and service fees to UPS of 38.55 €.
So my total price was in the end 155,10 € instead of 101,55 € cart value.
It would be good to know in advance what you have to pay

21 November 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Purchased twice already and the soaps smell amazing! Actually purchased 120 x 30g soaps of savon de marseille to contribute to my wedding favours. Both purchases were quick, dispatched quick, well packaged and Edenwood even included a free gift :) thank you, and wishing your business all the best. Honoured to be the first Trust pilot reviewer!

5 February 2022
Unprompted review
Show reviews in all languages. (162 reviews)

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