eFix.uk - Hardware, Tools, DIY & more at the best prices Reviews 

598
•
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

After a misunderstanding about shipping costs. (I didn't realise the charge was per 25kg) eFix met me half way on the extra cost. Very fair and equitable.

Rated 5 out of 5 stars

Struggling on my laptop to make a small purchase online costing under £5 (ex. p.&p.), their representative responded to my phone call for help by immediately offering to post the items to me for free... See more

Rated 5 out of 5 stars

I've been a customer of efix.uk for quite some time now and I've always received first class customer service along with very quick dispatch and delivery time's. Price's throughout their website are a... See more

Rated 5 out of 5 stars

Even though wrong item sent the response and speed of the correct item being sent was second to none , great company with the customer first

Company details

  1. Hardware Shop
  2. also in
  3. Cleaning products supplier
  4. Hardware Accessories Store
  5. Pneumatic tools supplier
  6. Tool shop
  7. Tools Wholesaler

Written by the company

The UK's Leading Wholesale Distributor. Having processed over 15,000 orders over the course of our first 18 months of trading online, eFix has embedded dedicated, honest and fair customer service at the core of our professional beliefs. We work on mutual respect to ensure 100% satisfaction with our order and supply process, meaning your entire eFix customer service experience should be the absolute best it can be. We look forward to dealing with you soon.


Contact info

4.9

Excellent

TrustScore 5 out of 5

598 reviews

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No recent history of asking for reviews

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4.9

All reviews

(598)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top company

Cannot fault the the service placed order Thursday evening it was delivered today by Dpd. I was also
pleased with the quality of the gate hinges & bolt , not flimsy rubbish will use them for all my diy projects & recommend them to friends family Thank you

24 August 2024
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you. What Excellent service again Thank you I will recommend your company at any opportunity.
Kind regards.
Barry.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

My purchase from eFix developed a…

My purchase from eFix developed a problem. I sent an email late Wednesday night and had a call 9am Thursday morning with a solution to the problem.
If the majority of companies had the same work ethic, life would be so much easier.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Quick, efficient and great service from Harry - especially when it transpired I’d ordered the wrong item and needed to do an exchange, which he kindly arranged.

29 July 2024
Rated 5 out of 5 stars

Fantastic Customer Service …

I ordered a deadlock a couple of weeks ago, the lock arrived the following day and was fitted a day or so later. A couple of weeks went by and the lock developed a fault. I contacted elixir for advice and received a same day response from Harry, with a link to an alternative product.
I hadn’t even had the chance to follow the link when the following day a replacement lock arrived, no quibbles, multiple questions etc, just good old fashioned customer service the way it used to be.
Well done Harry and eFix.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service all-round

I recently purchased some gate fittings and numerous cans of spray paint. The prepurchase advice was excellent regarding which type of paint would be most suitable for the various surfaces that needed to be painted. Unfortunately due to an error on my behalf I needed to return several items and Harry went above and beyond with the help he provided in the returns process. I would definitely recommend this company.

11 July 2024
Unprompted review
Rated 5 out of 5 stars

A brilliant company – fully recommended.

I needed some brackets and some bolts. efix had the brackets I needed, but I was having difficulty finding the right fixings: Harry rang me back and was able very efficiently to point me to the right place on their website. The price was right; delivery is at a fair price and very quick. Fully recommended.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Grinder

We were looking for a reasonable priced grinder to finish off some tiles and found efix online and after reading the reviews decided to take a chance very glad we did good quality and very good price quick delivery would recommend to all

27 June 2024

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