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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting their quick responses, helpfulness, and efficiency in resolving issues. Many people also appreciate the fast shipping and the overall positive experience with their orders. However, some customers occasionally received incorrect or damaged products, or experienced issues with items not working as expected. In these instances, the responsive customer service team was noted for quickly addressing and resolving these concerns, often by sending replacements or issuing refunds.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the quick... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the high quality and great prices of... See more

Order

Clients share positive opinions on order. Many customers consistently praise the quick processing and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Customers... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the fast shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I completely messed up my shipping address and didn't notice until my order was placed. I got ahold of customer service and they got back to me within a couple hours, and they straightened everything... See more

Rated 5 out of 5 stars

I placed my first order and received it within 5 days! When I opened my order, I received 3 wrong flavors! Errors happen and the box colors of what I ordered verse what I received were so dang cl... See more

Rated 5 out of 5 stars

I’ve ordered a few times with this company and have only received a wrong order once. What I ordered vs what I received were so close in name and i understand mistakes happen. Evelyn was great in prom... See more

Rated 5 out of 5 stars

First let me say the shipping was fast, much faster than most places i have used. I reached out to customer service, since there was an issue with my juice, and they were quick to respond every time t... See more


Company details

  1. Vaporiser shop

Written by the company

eJuiceDB.com is your best online choice for 1300+ top eJuice/eLiquid vaping ecig brands. Get the brands you like to vape at the prices you expect!


Contact info

4.8

Excellent

TrustScore 5 out of 5

193 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing Eveyln

I’ve ordered a few times with this company and have only received a wrong order once. What I ordered vs what I received were so close in name and i understand mistakes happen. Evelyn was great in promptly replying and fixing the issue and having a new order sent out within one day of the mistake! Great site and customer service

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Went above and beyond my expectations

I had an issue with 4 vapes flashing yellow upon arrival. I quickly contacted eJuiceDB and they swiftly refunded me my money .
I’ve been using this company for over a year now. And I would highly recommend. I’ve never had any issues . Reliable company.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Great company and great products

Great company and great products. Never had a problem out of any of my products ordered u til recently. Very kind, respectful, punctual and fast on getting things resolved. Highly recommend!

10 October 2025
Unprompted review
Rated 5 out of 5 stars

I placed my first order and received it…

I placed my first order and received it within 5 days! When I opened my order, I received 3 wrong flavors! Errors happen and the box colors of what I ordered verse what I received were so dang close!
I emailed customer support last evening and they responded back first thing in the morning! They have already shipped me the correct flavors!
Their customer support was very helpful and quick to resolve my issue! I will definitely be ordering from them again!

22 September 2025
Unprompted review
Rated 5 out of 5 stars

I completely messed up my shipping…

I completely messed up my shipping address and didn't notice until my order was placed. I got ahold of customer service and they got back to me within a couple hours, and they straightened everything out for me!
Thank you so much for fixing my mistake while making it feel like it was no trouble or problem at all! I know they worked hard and fast to fix it with no time before shipping, and I really appreciated that. I'll be back soon for more purchases, and highly recommend.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Been buying here for a long time now…

Been buying here for a long time now always a great transaction and only had to contact customer service twice both times my issue was taken care of within 15 mins. Can’t beat their vape prices and the rewards program is cool too!

8 September 2025
Unprompted review
Rated 5 out of 5 stars

I ordered some things and the package…

I ordered some things and the package was damaged and I let them know that and they were cool about it I’d recommend juicedb is a great place to get vapes great customer service and great prices thank you ejuicedb

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Quality all around!

Great selection, excellent customer service, fast and reliable shipping. This company went above and beyond to fix 1 item in my shipment. Evelyn was great to work with. We will definately purchase from them again!

21 August 2025
Unprompted review

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