Elavon UKReviews 

Superb! The help that Tim gave me was invaluable. I'd spent a couple of hours trying to solve a website ecommerce problem last night but Tim solved it in just 10 minutes today! I cant thank him enough.

I submitted a query via the portal yesterday afternoon which was promptly answered and completed by a reply email today.
A very successful experience

Really helpful and got me back into our account with ease.

The agent on the phone was very helpful and talked me through exactly what I needed to do!

Daniel was very helpful and patient with me, while I setup the account! thank you!

Rang Opayo Support as we had an issue in the application where our embedded payment page had stopped working on 02/10/25 and we could not take card payments in the contact centre. Support call answered promptly by Ross. Ross was able to inform us that Opayo was having an issue with 3rd party URLs and that was the cause of our problem. The estimate was ~2 hours to fix. Ross took my number and email address to inform me of progress on the fix. Within 2 hours I received an email informing me that the issue was resolved. We could then successfully take card payments again. Very impressed with the level of support received and the efficient, reassuring manner in which the issue was dealt with.

I've used Elavon for many years now and have never had a problem.

Very professional and certainly gives one a sense of security for online payments. Only by virtue of my business being acquired recently, I would have remained with them for the duration.

The gentleman listened to my issues and took the time to get to the problem and rectified it. He was very knowledgeable on on the companies product .

Simon walked me through the process to set up Pay By Link.
He made it so simple and quick we had it up and running within a few minutes.
Fantastic help.
10 out of 10.
Rob

The customer service person responded quickly, was very patient and was able to resolve my issue immediately.

Excellent customer Service, problem sorted very quickly indeed and no wait on the telephone!

Stuart was Very helpful and attentive and assisted in the problem

Excellent customer service, friendly and helpful and sorted my query - Thanks.

Efficient, prompt and polite service.

Daniel was very helpful in resolving my issue

I was having difficulty setting up and accessing my account, and Tim was incredibly helpful. He patiently walked me through each step, explained everything clearly, and provided excellent guidance and information. His support made the whole process so much easier. Thank you, Tim, for your professionalism and great customer service!

I was helped today by Daniel who was very friendly, knowledgeable and helpful.