Electricals Online Reviews

955

•

4.4

Electrical wholesaler

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that prices are very competitive across a wide selection of items, and products consistently arrive in perfect working condition. People also appreciate the remarkably prompt shipping services and the exceptionally helpful support team, which together make online shopping completely smooth and satisfying. However, some people mentioned experiencing frustrating delays and tracking issues with their deliveries. A few consumers noted that specific shipments took significantly longer than initially expected and tracking updates were hard to find. Despite these occasional logistical setbacks, most shoppers still remain completely eager to place future orders here.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt arrivals, fast shipping,... See more

Product

Consumers find product to be positive, highlighting competitive prices, items arriving in good time, and... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates and great value for... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many customers report quick delivery and... See more

Service

People report positive experiences with service, frequently highlighting quick delivery, great prices, and... See more

Reviews shaping this summary

Bought the Delonghi PinguinoEX100 Air conditioner, a lot cheaper than the big electrical shop and sent next day delivery. Customer service was outstanding, even with me keep asking, when will it c... See more

Company replied

Great products and competitive prices! I was fortunate that I was able to purchase large goods, i.e. solar panels and then collect locally to me in Doncaster. Warehouse staff were fantastic, friend... See more

Company replied

I rang to confirm a delivery day but was told that due to it being a bank Holiday weekend they couldn't guarantee a day. After a discussion with the salesman I agreed to go and collect the item from t... See more

Company replied

Mid-summer and our portable AC blew out, which I purchased from this retailer a year ago. Online, all ACs are out of stock and I was in a panic. I gave Electricals Online a call and they offered me a... See more

Company replied

Company details

Electrical wholesaler

Written by the company

Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.

Contact info

Friars Gate, DN4 5NU, Sheffield, United Kingdom
01146980583
hello@electricalsonline.co.uk
electricalsonline.co.uk

4.4

Excellent

955 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 week

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All reviews

(955)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Jul 4, 2025

Good prices, rapid delivery!

I bought a security system from Electricals Online. It appears that this is a very competitive area as the prices are very similar. However Electricals Online were slightly cheaper for the panel that I wanted. When I placed the order, on a Friday, I selected standard delivery and expected delivery Monday or Tuesday. I was pleasantly surprised when it arrived on Saturday. I haven't powered it up yet but good price and rapid delivery, what's not to like?

20 June 2025

Unprompted review

Reply from Electricals Online

Jul 23, 2025

Thank you for the positive review, your feedback is much appreciated. We hope the unit works well for you.

Jul 3, 2025

Great experience

Great experience. Order arrived quickly and packaged well.

16 June 2025

Unprompted review

Reply from Electricals Online

Jul 23, 2025

Thank you!

Jul 3, 2025

Lamps arrived as expected

Lamps arrived as expected, fast delivery

1 July 2025

Unprompted review

Reply from Electricals Online

Jul 23, 2025

Thank you for the kind review!

Jul 2, 2025

Review

Received what I order earlier than expected.

25 June 2025

Reply from Electricals Online

Jul 23, 2025

That's great to hear! Thank you for taking the time out of your day to leave this review.

Jul 1, 2025

Reasonably competitive prices but high…

Reasonably competitive prices but high carriage charge on storage heaters.

24 June 2025

Reply from Electricals Online

Jul 23, 2025

Thank you for the positive review.

Sorry about the high carriage charge, unfortunately we have very high carrier costs for this so we are left with no choice but to charge what we charge.

We hope to hear from you again in future.

Jul 1, 2025

quick delivery as described!

24 June 2025

Reply from Electricals Online

Jul 23, 2025

Thank you for the kind review. We hope to see you again soon!

Jul 1, 2025

Good price, slow dispatch

Good price, but very slow dispatch and delivery. Had to buy some items twice, elsewhere.

4 June 2025

Unprompted review

Excellent service, rapid one day delivery. Informed at every stage. First class products with accurate descriptions. Would definitely use Elecricals online in the future for reasonably priced high quality products. Well done c

13 May 2025

Unprompted review

May 27, 2025

Amazing

Amazing! Item as described and efficient delivery service used — thank you.

15 May 2025

Unprompted review

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