No way to cancel order online, if you can order online you should be able to cancel your order online. I instantly sent an email and still nothing just a generic a ticket has been created email.... See more
Company replied
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See what reviewers are saying
Bought a home cinema system on line from Electrocity in late July. I had previously ordered elsewhere but it was taking an age to dispatch so gave up. On a further search i struggled to find what I wa... See more
These guys are brilliant, my Mother in Laws kettle broke and she asked me to order a new one for her over Black Friday weekend, of course trying to finish up my shopping during the sales I completely... See more
Bought a telly online came with an issue so I went to return it and even though I had bought online they had no problem with me returning the product in store. All the staff were very helpful and ther... See more
Company details
Written by the company
With stores in Kilkenny, Carlow and Waterford (Kelly and Dollard), ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide
Contact info
Ormonde Business Park, R95 X795, Kilkenny, Ireland
- 059 918 8069
- help@electrocity.ie
- electrocity.ie
4.3
Excellent
381 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service
2 March 2021
An excellent choice for all your…
An excellent choice for all your electrical appliances.
1 March 2021
excellent sercice
excellent sercice, great price for my tumble dryer, Delivery guy was very courteous and helpful. highly recommend,
1 March 2021
Their website was easy to use and my…
Their website was easy to use and my dryer was delivered next day. Bright and early.. Will shop from here again. As price's are realistic and good value
1 March 2021
Great prices, quick delivery
Great prices, very fast delivery and my item was packaged very well. Would highly recommend ElectroCity!
13 February 2021
Unprompted review
Replaced our 12 year old tv with…
Replaced our 12 year old tv with brilliant smart LG one.
Delivered in a couple of days. Great service and good value.
3 February 2021
I couldn’t believe such a fast delivery…
I couldn’t believe such a fast delivery . Highly recommend 😊
2 February 2021
Great value,speedy delivery at an…
Great value,speedy delivery at an unprecedented time of our lives
2 February 2021
Ordered online and it arrived the next…
Ordered online and it arrived the next day! Fantastic service, very impressed.
1 February 2021
Unprompted review
Quick delivery
1 February 2021
Exceptional
Excellent and friendly customer service. I received a faulty Bosch tumble dryer for which a replacement was received within twenty four hours and this at a rural address.
1 February 2021
Unprompted review
I am extremely satisfied with the…
I am extremely satisfied with the service received from Electrocity over the Christmas period 2020. I’ve been trying to order a new Bosch washing machine since early January for delivery before Christmas but all the major stores I went to or called either did not have the specific one or couldn’t deliver in time for Christmas. By chance I saw the washing machine on electricity website on Thursday 17th December, I called the shop in Carlow and the customer service agent Danny was very helpful, he assured me that if I ordered before noon on thesame it would be delivered before Christmas. I placed my order online on Thursday 17 December, I got my order details and tracking number, and my appliance was delivered to my home in Bettystown Co Meath on Tuesday 22nd December.
The delivery man was pleasant and helpful. I have been enjoying my appliance since, I can’t fault their service.
4 January 2021
Very helpful and friendly staff
Very helpful and friendly staff! Shipping was right on time. Will shop with them again. Thanks a million!
3 January 2021
Excellent service
Excellent service, ordered paid and collected same day, when I had an email enquiry about a product I had a call back within the hour.
3 January 2021
Item was as described and delivery was…
Item was as described and delivery was fast and i will buy from them again
3 January 2021
Ordered Ninja air fryer
Ordered Ninja air fryer, paid express delivery fee and it arrived TWO days later - Brilliant
2 January 2021
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