Elegant Eternity Reviews 103

TrustScore 3 out of 5

3.1

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Rated 4 out of 5 stars

Although the item took much longer to receive and getting replies was a challenge. The item was indeed delivered and was beautiful. Smaller than expected but beautiful nonetheless.

Rated 1 out of 5 stars

I placed an order on 12/16 and paid for expedited shipping, which was estimated between 12/21-12/25. The order still has not shipped. I have reached out via text, email, and online order inquiry and... See more

Rated 1 out of 5 stars

They are liars. They don’t produce in the timeline stated, then don’t respond to emails. Eventually they did and never acknowledged their lack of adhering to the timeline. Haven’t response to the BBB... See more

Rated 5 out of 5 stars

I cannot say enough about this company. Elegant Eternity products are made in the USA. If that isn't enough to promote this company, let me tell you that their service is top notch. You get fast, reli... See more

Company details

  1. Jewellery shop

Written by the company

Elegant Eternity is a luxury jewelry company specializing in custom, one-of-a-kind pieces that are designed to last a lifetime. Our mission is to provide our customers with the highest quality and most unique jewelry on the market. Our skilled craftspeople use only the finest materials, including precious metals and gemstones, to create timeless and elegant pieces that are perfect for any occasion. Whether you are looking for a special piece of jewelry to commemorate a milestone, or simply want to add a touch of luxury to your everyday look, Elegant Eternity has something for everyone. With a focus on quality, craftsmanship, and customer service, we are dedicated to providing our customers with a truly exceptional experience.


Contact info

3.1

Average

TrustScore 3 out of 5

103 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Special Surprise!

I bought the Eternity Spark Bracelet for my daughter in law who just recently found out her father passed away. He was not in her life growing up so this was the only photo she had of him. I wasn’t sure if it would be ok but when she opened it , placed it into the light , not knowing , her heart melted and the tears flowed . I wanted something special for her as she flew to pick up his ashes . The bracelet is excellent quality and looks great on her wrist .You can see the image so clear in the light . I would highly recommend Elegant Eternity . You have some beautifully designed pieces . I plan to order more in the future .

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Bought necklace from them and it is…

Bought necklace from them and it is beautiful! They kept me updated on what and how it’s being produced in email. How their team is literally taking care of the pictures and quality of my order! I have never had such outstanding service from any other company! I highly recommend them! It sure is “ELEGANT”!

18 May 2024
Unprompted review
Rated 5 out of 5 stars

Communication and My Mom Cried

Communication re: the status of my order was stellar! My mom absolutely loved the necklace I got her with a photo of her mom and dad when they were young. They have both passed away, and my mom started crying when she saw the photo inside. Tears of happiness and feeling nostalgic all wrapped into one!

14 May 2024
Unprompted review
Rated 1 out of 5 stars

I am truly upset with this company

I am truly upset with this company , I got a bracelet for my son in law of his brother with Mike Tyson. He lost his brother may 7th motorcycle accident, and thought this would be nice for him . You can't see nothing .. there's no return . They say they have a warrenty , do you think they would offer to do another picture of his brother alone this time And a brighter picture? . I want to cry right now ...

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful picture necklace

I ordered the eternity's blossom necklace for my 18-year-old daughter as part of her graduation present. It has a picture of her and her two best friends. The necklace itself is beautiful and she was so surprised by the image inside. She absolutely loves it! I was also very impressed by the customer service of Elegant Eternity. This is a great company and kept me posted at each step along the way in the creation process. They truly care about the satisfaction of their customers. I will be ordering from this company again. Thank you!

10 May 2024
Unprompted review
Rated 5 out of 5 stars

great customer service and product quality

I recently purchased a bracelet from this website, and I must say, the product exceeded my expectations! Not only that, but their customer service went above and beyond, responding promptly and addressing all my queries. I'm definitely going to recommend this website to my friends and family. It's perfect for finding adorable little gifts for your loved ones

10 May 2024
Unprompted review
Rated 5 out of 5 stars

Already ordered another one!

I ordered a necklace for my dad's widow to honor the first anniversary of his passing. The communication from EE was fantastic and they let me know what was happening every step of the way. I received the necklace today and it is just beautiful. The photo looks great and I know my stepmom will love it. I already ordered another necklace for a friend. Thank you so much.

19 April 2024
Unprompted review

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