Elegant Eternity Reviews 103

TrustScore 3 out of 5

3.1

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Rated 4 out of 5 stars

Although the item took much longer to receive and getting replies was a challenge. The item was indeed delivered and was beautiful. Smaller than expected but beautiful nonetheless.

Rated 1 out of 5 stars

I placed an order on 12/16 and paid for expedited shipping, which was estimated between 12/21-12/25. The order still has not shipped. I have reached out via text, email, and online order inquiry and... See more

Rated 1 out of 5 stars

They are liars. They don’t produce in the timeline stated, then don’t respond to emails. Eventually they did and never acknowledged their lack of adhering to the timeline. Haven’t response to the BBB... See more

Rated 5 out of 5 stars

I cannot say enough about this company. Elegant Eternity products are made in the USA. If that isn't enough to promote this company, let me tell you that their service is top notch. You get fast, reli... See more

Company details

  1. Jewellery shop

Written by the company

Elegant Eternity is a luxury jewelry company specializing in custom, one-of-a-kind pieces that are designed to last a lifetime. Our mission is to provide our customers with the highest quality and most unique jewelry on the market. Our skilled craftspeople use only the finest materials, including precious metals and gemstones, to create timeless and elegant pieces that are perfect for any occasion. Whether you are looking for a special piece of jewelry to commemorate a milestone, or simply want to add a touch of luxury to your everyday look, Elegant Eternity has something for everyone. With a focus on quality, craftsmanship, and customer service, we are dedicated to providing our customers with a truly exceptional experience.


Contact info

3.1

Average

TrustScore 3 out of 5

103 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

From ordering to receiving the product…

From ordering to receiving the product they kept me informed during the whole process every step of the way, was refreshing to have a company do that to this extent. The product is exactly how it's advertised, beautiful! Will definitely order from this company again.

29 April 2024
Unprompted review
Rated 5 out of 5 stars

Perfect!

Just like the title. It was perfect! I ordered the silver cross with a picture of my son and his late grandfather who was his bestfriend and father figure. Thanks to this order my son has found some kind of comfort and has been able to be less sad. Thank you elegant eternity! Can’t wait for my moms order to come in!

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Perfection!

This was the perfect gift for my daughter-in-love who recently lost her grandfather. She liked it so much she recommended it to her mother. Service was easy and quick! I liked the directions card that came with the product that explained different ways to view the image.

13 April 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from beginning to end!

Our experience from start to finish was fantastic! The bracelets were beautiful and exceeded my expectations. I ordered three for my best friend and her 2 grandchildren that had just lost their mother. They loved the bracelets. Her grandson who is 23 cried when he opened it and could see the picture of his mother. I will definitely order more in the future.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

I loved my bracelet!

I loved my bracelet! I got it for my boyfriend and he was so surprised and happy with our picture in the bracelet. Such a cute gift to give someone or get yourself! :)

13 April 2024
Unprompted review
Rated 5 out of 5 stars

Very impressive

Very impressive. The quality of my bracelet was outstanding. You can see the care they used to make these. I was so impressed with my first order, I placed another order for three more! It’s a great way to keep loved ones close by. Thank you so much!!

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend! They kept me informed throughout the entire making process, delivered quickly and was exactly what I ordered and more. Bought this for my friend who’s cousin recently passed and she absolutely loved it.

30 March 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Product

The purchase process of this was outstanding not only was I kept informed through every step of the process, but the end product was beautiful. It was exactly what I was looking for and I will be ordering again. These are great and unique gifts for any occasion and would be perfect in multiples.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

I cannot say enough good things about…

I cannot say enough good things about this company! I ordered a bracelet for my daughter in law with a picture of her and her father on her wedding day, he has since passed away. I love that the company gives continuous email updates about the order. They let me know when my picture was being reviewed, when it was approved, when the bracelet was being made and when it shipped! Perfect customer service and my daughter in law cried when she looked in and saw her father! It is seriously the best gift I have ever given her because of it's sentimental value! Thank you Elegant Eternity. I just ordered my oldest daughter the same bracelet with a picture of her and her grandmother who passed away a year ago,

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

The quality and options to choose from is great. The order time to receiving product was less than 2 weeks. I ordered from their competitor and the shipping time and price was much longer and higher. Elegant Eternity emails you every step of the way. I will definitely order from them again.

11 March 2024
Unprompted review
Rated 5 out of 5 stars

My order came faster than I expected…

My order came faster than I expected since each item is made to order. I love my new bracelet and can now see my friends face whenever I want because France is very far from where I live so I can see him in person as often as I'd like.

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Gift

They did such an amazing job on my coworkers necklace. The picture turned out great and captured her little family so well! Thank you for the special gift.

27 February 2024
Unprompted review

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