I've had a lot of fun so far at this casino website! I think it's really cool all the different discounts and free spins and cool offers they seem to always have available. Also the selection of game... See more
Company replied
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Review summary
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Iris stayed with me throughout the entire process of making my deposit. It took a while to get it done because things on my end but she was so amazingly sweet and patient with me. She even remained in... See more
Company replied
I love Elegant platform, awesome free no deposit bonus as well as great service workers , today Iris was a big help supporting me I love when workers help because the care and not because it's a job..... See more
Company replied
My experience was great because all the times I've ever needed to reach out to customer care, I have not had to wait to be assisted. And every single time I've gotten the help needed and some. Than... See more
Company replied
Company details
Written by the company
Welcome to ElegantSpins, where the thrill of the game meets a commitment to excellence. ElegantSpins is not just another online casino – we are a team of passionate gaming enthusiasts dedicated to delivering an unparalleled gaming experience!
Contact info
United Kingdom
- support@elegantspins.com
- elegantspins.com
4.1
Great
709 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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All negative reviews are 1000% TRUE!Well it's true everything u read about…
Well it's true everything u read about these Bozos are true!! I hit off a free offer actually got my balance to $84. I ran it down to $52 just so it would give me a better chance to get paid, well I was wrong about that because just like several others have said they give u the run around over k whatever it says but it's verification documents, id front back selfie holding it, now the exact same documents got me verified rather quickly on 4 other casino sites but this place here has a problem with it but there is no problem, these documents passed 4 other casinos like I said of course except for these crooks, every negative review is true!! 1000%. Yes Seriously for sure liars and cheats!! U HAVE BEEN WARNED so play at your own risk and u will not get paid.
11 April 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Please note that document verification typically takes up to 24 hours. Additionally, free play payouts may require some time for verification as well. Kindly be informed that the maximum cashout for the code used is $50.
We would also like to review your case in detail. Please share your username via email, and we will be happy to assist you further. Rest assured, payouts are approved once all terms and conditions are fully met and verified.
Reply from Elegantspins
Dear Player,
We’re glad you’re finding the site easy to use! 😊
Enjoy all those free spins and good luck on your games! 🎰✨
So far like everything about it
18 April 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Great to hear that! 😊
We’re really happy you’re enjoying everything so far—thanks for being with us and have fun! 🎉
The live chat talking to an actual…
The live chat talking to an actual person is way better than a bot.
17 April 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Totally agree—nothing beats a real conversation! 😊
Glad you noticed… we don’t use bots here, it’s always real people ready to help you anytime 🙌
Always quick to respond very helpful…
Always quick to respond very helpful definitely 5star in customer service thanks so much elegantspins
10 April 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you so much for your kind words! 😊
We’re thrilled to hear you had a great experience—your support means everything to us at ElegantSpins. ⭐
Awesome platform
Awesome platform! Keeps you busy with bonuses and no runarounds. Their customer service is the best! Shout out to Iris! I appreciate all the help!
9 April 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you for the awesome feedback! 😊✨
We’re so glad you’re enjoying the platform and our bonuses—no runarounds is how we like it! 🙌
We truly appreciate you! ⭐
Love the site lots of slots and…
Love the site lots of slots and customer service is excellent
8 April 2026
Unprompted review
Reply from Elegantspins
Thank you so much for your kind words! 😊
We’re thrilled to hear you’re enjoying our slots and customer service — we’re always here to make your experience amazing! 🎰✨
Reply from Elegantspins
Thank you for your feedback! 😊
We’re glad you had a solid experience — looking forward to making it even better for you! 🚀✨
Good casino
5 April 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you for your kind words! 🎉
We’re glad you’re enjoying your experience with us—more excitement and rewards await! ✨
Legit and trustworthy
They are legit and payout fast with no deposit needed before withdrawal if you win using their free spins or bonus and elegant is the only casino I have found so far that let's you withdrawal before making your first deposit! Worth the try!
3 April 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you for your great feedback! 😊
We’re glad you enjoyed our fast payouts and no-deposit withdrawal feature.
Wishing you the best of luck and lots of wins ahead! 🎰✨
Reply from Elegantspins
Dear Player,
Thank you for your feedback! We're glad to hear our team could assist you promptly.
We’re always here to ensure you get the support you need, right when you need it!
Enjoy the service and the game playing …
Enjoy the service and the game playing and the bonus is good
2 April 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you for your kind words! We’re thrilled you’re enjoying the games, service, and bonuses.
We’ll keep bringing you exciting experiences and rewarding offers!
I liked Elegant Spin casino it has a…
I liked Elegant Spin casino it has a very good variety of games and an excellent customer service, it's bonuses that also make easy to try that you're interested in there . Many sites like their do not pay, they do always answer the chat
29 March 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you for your kind words! We're thrilled to hear you're enjoying our wide game selection, rewarding bonuses, and responsive customer support.
Your trust means a lot to us—we’re always here to ensure you have the best experience possible!
Very nice welcome gift
Very nice welcome gift ! The custom support is friendly and quik so if you looking for a new gaming site i would go to elegantspins.com
28 March 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you so much for your kind words! We’re thrilled you enjoyed the welcome gift and had a great experience with our support team 😊
We truly appreciate your recommendation and look forward to keeping the fun going at ElegantSpins!
Had some questions
Had some questions and was answered promptly and my concerns were taken care of perfectly all around great experience
28 March 2026
Unprompted review
Reply from Elegantspins
Dear Player,
We’re so glad to hear your questions were answered quickly and your concerns were handled perfectly! 😊
Thanks for sharing your experience — we’re always here to help and make your time with us great!
Reply from Elegantspins
Dear Player,
Thank you for your kind words—we’re glad you enjoyed your visit!
We look forward to welcoming you back again soon 🎰
great experience and lots of bonuses
great experience and lots of bonuses
25 March 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thank you for your kind words! We're thrilled you had a great experience and enjoyed the bonuses. We look forward to welcoming you back again soon!
Great casion
Awesome casino. Lots of promotions offered, freebies as well! Easy to navigate the site. Customer service is fast. Enjoying playing the tons of games offered!
24 March 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thanks so much for the amazing feedback! We're glad you're enjoying the promotions, wide game selection, and smooth experience on our site.
It’s great to hear our support team has been quick to help—happy gaming! 🎉
This casino do not payout and is…
This casino do not payout and is scamming people ive been waiting on 1000 dollars withdrawal since January 24 and the casino keeps telling me its under verification or still processing do not deposit your hard earn money and win because you will not get paid
24 January 2026
Unprompted review
Elegantspins is fun and relaxing gives…
Elegantspins is fun and relaxing gives you a real casino feel allowing you to escape from the real world for a little bit. I would recommend it to anyone who is looking for a good casino website.
20 March 2026
Unprompted review
Reply from Elegantspins
Dear Player,
Thanks for the wonderful review!
We’re so glad you’re enjoying the relaxing, real casino feel—your recommendation means a lot to us.❤️
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