We were gifted the most execptional wine cooler from a friend, and the service we have recieved from Elite Wine Refridgeration and in particular Cherry Yung the General Manager is unbelievable. She is... See more
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Company details
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Written by the company
We're Elite Wine Refrigeration and we pride ourselves on our extensive collection of wine cabinets, we only work with premium companies and wine cooler specialists from all over Europe. The official distributor for Dunavox, Swisscave, Climadiff, Avintage, La Sommeliere and EXPO and Ireland distributor. Shop with us and order with confidence.
Contact info
Unit 3, Central Trading Estate, Marley Way, CH4 8SX, Chester, United Kingdom
- 0333 577 6466
- info@elitefridges.co.uk
- elitefridges.co.uk
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Very positive experience
Very positive experience. The commercial team was good at advising which product to order and was then also very helpful until the full delivery of the order, providing support and being very reactive to my questions and issues. Finally, they are using a very good delivery company, that will get the job well done even if the delivery is more complex than expected.
Great service
The product was exactly as expected. The customer service was clear and efficient in setting up the order and organising delivery and the delivery drivers were helpful and courteous. Would highly recommend Danielle and the team.
Delivery was prompt
Delivery was prompt. The delivery team very polite and helpful. Lovely looking piece of kit the La Sommeliere. Very quiet. Brilliant after sales service too.
Excellent Customer Service
The entire process from order to delivery was very efficiently managed by the Elite team. They could not have been more accommodating.
The whole process was very…
The whole process was very straightforward and they even offered a really simple order link that made the buying process very easy. Great product, great delivery and much cheaper than building a wine cellar.
I would buy again from Elite and the 'La Sommeliere' is really good. Great visuals and storage space.
Really efficient service
Really efficient service. Very clear and detailed on delivery.
Great website to buy a wine fridge
Recently purchased a wine fridge from Elite Wine Refrigeration. Cherry was very helpful in providing advice. And the fridge itself has been great so far. Thank you!
Thank you Elite Wine Refridgeration
Thank you Elite Wine Refridgeration! You arrived when you said you would. You fitted it as you said you would. You took away the packaging as you said you would. And the fridge works! What else could one ask for? It is not always the case and your company were a pleasure to deal with .... thank you again.
Customer service impeccable
Very accommodating to my specific…
Very accommodating to my specific requirements. There are so many variations to wine coolers, the shelf sizes, bottle type and size, temp ranges, lighting etc....be sure to talk to the team about your specific needs, they have a great range of products and will advise you accordingly.
Super selection
Super selection, easy to order and easy to arrange a convenient delivery day.
Great Choice, Good Prices, Excellent Service
Callum helped ensure that I chose the right wine fridge, working over the Christmas/New Year period, and then that the model was delivered as quickly as possible, together with some additional shelves. I am very happy with the Climadiff Garde 150D that I ordered, and the price paid. Delivery was to the first floor and was not a problem for the two person delivery team. Thanks to the whole team at Elite Wine Refridgeration. Deli
Great price and quality.
Great price and quality.
I was looking for wine shelves for my Climadiff and found the exact model on elitefridges. It took a few days to ship but other than that everything was fantastic.
Head and shoulders above the rest
I got through to Hayley at Elite Fridges after 2 other vendors let me down. I wish I had called her first! Superb service and great communication, plus a 2-man delivery into the final position - few others offer this service and it is so valuable. Thank you so much for helping me to finally get my father's family-group Christmas present delivered!
Excellent customer service in every way
Excellent customer service in every way
Thank you
We had a problem with out two zone wine…
We had a problem with our two zone wine cooler not controlling temperature properly in the bottom zone. I raised the issue with Callum who was excellent to deal with. We quickly established a dialogue via email and after a few tests established that a repair was indeed needed. He arranged this quickly and the repair was carried out expertly by the engineer from Kool Planet. Delighted with the customer service approach of Callum and very happy to do this positive review.
It was easy to order and then they came…
It was easy to order and then they came with my new fridge on the appointed day, fitted it and took the old appliance away with no fuss. Good service. And a good price too!
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