Elite Heat Ltd Reviews 

345
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, promptness, and high quality, often highlighting how well the work is carried out and completed. The staff are frequently mentioned for their friendliness, professionalism, and extensive knowledge, making interactions pleasant and helpful. Many people appreciate the clarity regarding service and pricing, noting that the prices are reasonable and fair. Reviewers also commend the company for being dependable and for their excellent communication, ensuring a smooth process from booking to completion. The overall sentiment indicates strong satisfaction with the company's commitment to customer care and the quality of their work.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Staff

Clients share positive opinions on staff, consistently praising their friendliness, professionalism, and... See more

Price

People report positive experiences with price, often noting that the service is excellent and fairly priced.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked in for boiler service in advance as Frankie Barea is a busy chap - cos his work is sought after! Very reliable and solution focused! My 82 yr old Mum would adopt him ! Has a lovely way wi... See more

Company replied

Rated 5 out of 5 stars

Overflow in cistern ended up inside house due to perished outflow pipe. Ciaran visited promptly to assess and the following day a plumber put in a new gubbins in the cistern. Work was done efficiently... See more

Rated 5 out of 5 stars

Georgia has the company’s diary down to a fine art and runs a tight ship. As a result Frankie always arrives at the allotted time. The team are friendly and know their stuff. We have been using Elite... See more

Company replied

Rated 5 out of 5 stars

We’ve had Frankie do all sorts over the years from new radiators, boiler servicing and fixing leaks and every time it’s a 10/10 experience. On this occasion, it was a leak on the boiler a week before... See more

Company replied


Company details

  1. #28 of 77 best companies in Central Heating Service

Written by the company

At Elite Heat, we aim to offer an affordable professional service. We undertake all aspects of plumbing, gas and heating services, from a leaking tap to a full central heating system install. Our competitive prices and extremely high standard make us a popular choice across the North East.


Contact info

4.9

Excellent

TrustScore 5 out of 5

345 reviews

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4.9

All reviews

(345)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

frankie

always a first class service

1 April 2026
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Many thanks for the review.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

Central Heating service

Gas fitter came and serviced central heating and was very pleasant and showed me things that might need doing over the next year

17 March 2026
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for the review.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

I have used Elite Heat for years now

I have used Elite Heat for years and recently Frankie undertook a boiler service. I recommend Elite heat due to the clarity from them around the service and price, which are both great, and confident in the quality of the work. My bathroom refit a few years ago was well done and I appreciated the support from Frankie having been let down by two other plumbers.

2 March 2026
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for the positive comments and continued support.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

Excellent service as always. Highly recommended.

I have used this company for a number of years and work carried out is always done to a very high standard. I have always been pleased to recommend them to others.

10 March 2026
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for your positive feedback and continued support.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

Fab service

Frankie did a great job during his recent service of my combi boiler. He explained the readings afterwards and was very thorough. He's also a friendly and professional chap. Georgia was supportive and helpful to arrange the service and the process was smooth.

25 February 2026
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for the positive review.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

Great service

Great service, prompt, no mess at all. Would definitely recommend.

25 February 2026
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for the review.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

Great Job

Frankie came on a weekend to fit the new boiler. We had no hot water or heating. He gave a first class service. Never stopped and cleared up after the work was finished.
Would recommend Elite heating to anyone.

7 February 2026
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for the positive review.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

Highly recommend!

We cannot recommend Elite Heat highly enough! We have been customers for many years and have had our boiler serviced by them for more than 11 years. Always accommodating when booking the service, friendly and professional!

22 January 2026
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for the positive comments and your continued support.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

Boiler Service

Excellent service from booking through to carrying out boiler service. Great communication, on time, tidy and professional. Thank you.

19 December 2025
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for the review.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

Really lovely and punctual

Really lovely and punctual - gets the job done!! Would highly recommend.

5 January 2026
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for the review.

Kind Regards
Elite Heat

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