Elite Heat Ltd Reviews 

346
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its efficiency, professionalism, and promptness. Many appreciate the staff's friendly and knowledgeable approach, noting their genuine care for customers and thoroughness in carrying out work, often arriving exactly on time. People are also very satisfied with the fair and reasonable pricing, often finding it better than expected. The team consistently ensures areas are left clean and tidy after completing tasks, contributing to a seamless experience. Many customers highly recommend the company for its reliability and express intent to use their services for future needs.

What people talk about most

Service

Consumers consistently report positive experiences with the service, highlighting its efficiency,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their friendliness, knowledge, and... See more

Price

Customers consistently note positive experiences with price, often describing it as fair and reasonable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked in for boiler service in advance as Frankie Barea is a busy chap - cos his work is sought after! Very reliable and solution focused! My 82 yr old Mum would adopt him ! Has a lovely way wi... See more

Company replied

Rated 5 out of 5 stars

Overflow in cistern ended up inside house due to perished outflow pipe. Ciaran visited promptly to assess and the following day a plumber put in a new gubbins in the cistern. Work was done efficiently... See more

Rated 5 out of 5 stars

Georgia has the company’s diary down to a fine art and runs a tight ship. As a result Frankie always arrives at the allotted time. The team are friendly and know their stuff. We have been using Elite... See more

Company replied

Rated 5 out of 5 stars

We’ve had Frankie do all sorts over the years from new radiators, boiler servicing and fixing leaks and every time it’s a 10/10 experience. On this occasion, it was a leak on the boiler a week before... See more

Company replied


Company details

  1. #27 of 76 best companies in Central Heating Service

Written by the company

At Elite Heat, we aim to offer an affordable professional service. We undertake all aspects of plumbing, gas and heating services, from a leaking tap to a full central heating system install. Our competitive prices and extremely high standard make us a popular choice across the North East.


Contact info

4.9

Excellent

TrustScore 5 out of 5

346 reviews

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4.9

All reviews

(346)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Definitely recommend 👍🏻

Great service. Very knowledgeable engineer and a thoroughly nice guy. Did a great job for us would recommend

18 December 2025
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for the positive feedback.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

Boiler leak fix

We’ve had Frankie do all sorts over the years from new radiators, boiler servicing and fixing leaks and every time it’s a 10/10 experience. On this occasion, it was a leak on the boiler a week before Christmas, and I cannot thank Frankie and Georgia enough for squeezing us in to get it fixed during the busiest time of year for them. They are the loveliest people, who genuinely care about their customers, and I can whole heartedly recommend Elite Heat!

18 December 2025
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Many thanks for the positive comments and your continued support.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

Excellent service

Excellent service - my heating stopped unexpectedly just into a cold spell and I was very pleased with the response I received. I was also pleased with the price as I was expecting it to be much higher - I have signed up for annual servicing as I know how reliable this company is.

10 December 2025
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for the positive comments.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

Quick & efficient

Quick & efficient , I was kept informed of arrival time. I'm delighted as usual.

4 December 2025
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for the positive comments

Kind Regards
Elite Heat

Rated 5 out of 5 stars

Very friendly

Very friendly, efficient and professional service at a reasonable cost.

10 December 2025
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank You for the positive comments.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

Prompt arrival of engineer

Prompt arrival of engineer. He explained the result of his work. Completed it promptly.

1 December 2025
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for the review.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

A great service.

Frankie is a very able engineer and a pleasure to deal with.

17 November 2025
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for your review.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

Boiler service …job done - timely and efficient !

Booked in for boiler service in advance as Frankie Barea is a busy chap - cos his work is sought after!
Very reliable and solution focused!
My 82 yr old Mum would adopt him ! Has a lovely way with folk and really cares about his business reputation. Return customers aplenty !
Thoroughly recommend !

17 November 2025
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for this review and your continued support.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

Great service

Great service

17 November 2025
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for the review.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

Elite Heating proved to be extremely professional delivering high quality work

Elite Heating proved to be extremely professional and delivered high quality work as part of a range of plumbing requirements to complete a kitchen renovation. The engineer was really helpful, gave good options and clear impacts where they identified issues due to the age of the house and it's plumbing. Elite Heating then quickly organised additional dates and times for the completion of the remedial works. No hassle, no mess, just great customer service and great work which I am extremely happy with.

10 November 2025
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for your positive comments.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

Gas fire service

Fixed an issue with my gas fire during a annual service. Efficient and on time.
Good service.

6 November 2025
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for your comments.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

A Trust worthy excellent company

Georgia has the company’s diary down to a fine art and runs a tight ship. As a result Frankie always arrives at the allotted time. The team are friendly and know their stuff. We have been using Elite for some time for jobs such as servicing the boiler / fire as well as fitting out our new bathroom. The quality of the work and accessories are in my opinion second to none. We are probably due to renew our 15plus year old boiler soon and know just the company to call in.
Thanks guys

3 November 2025
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Many thanks for your positive comments and continued support.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

Boiler Service

Staff pleasant and helpful, from booking convenient service date to arriving and carrying out boiler services at two properties. Informative, efficient, helpful.

27 October 2025
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for the review.

Kind Regards
Elite Heat

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