elitextraining.eu Reviews 2,659

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Five stars! We purchased these Elitex Training backpacks for the whole family, and they have been an absolute game-changer. We even got the small version for our 4-year-old daughter, who loves hers—es... See more

Rated 5 out of 5 stars

The perfect backpack for my needs The design is SUPERB: - 2 front pockets to store easy to grab items - a dedicated slot for the laptop to easily remove it during airport controls - 180 degree... See more

Rated 5 out of 5 stars

Really great bag and just what I was looking for at a great price. I’ve only used it for the last few days so I can’t completely comment on its longevity but it appears robust and well constructe... See more

Rated 5 out of 5 stars

What an amazing company which really cares about the customers needs and tries to keep customer satisfaction at all times. Wonderful support after Sale. Truly what this world needs is more companies... See more

Company details

  1. Outdoor sports shop

Written by the company

Hello! We are an online shop specialized in tactical backpacks and sport equipment. Ready to offer you the best products and customer service. EU Based.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Parcel Never Showed Up; Elitex Never Replies

Back at the end of February, I decided to buy a backpack as I'd been needing one for a while and was excited for it to arrive, but it never arrived.

Initially, my issue was with UPS. But now I'm more upset with Elitex, who hasn't replied to a single email I've sent them about sorting this out. I ordered my backpack at the end of February. It's been over a month now and it wasn't a cheap purchase either. Very disappointing. I do not recommend shopping from here at all.

23 February 2025
Unprompted review
Rated 5 out of 5 stars

Bought a rucksack from elitextraining…

Bought a rucksack from elitextraining the rucksack it's self is fantastic with excellent compartments how ever after a week the sticking has come undone contact the company and they have done everything above and beyond to resolve this issue customers services communication has been excellent

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Great bag!!!

Extremely satisfied

I was at first upset with the time frame of delivery. I selected 24 hours and received my bag almost a week later. If I were to do it again I would select the standard delivery time.

However. The bag itself is extremely well done, with great colors and fantastic material. It is both strong and durable, with many areas to store things for daily use or gym use. I am very satisfied with my purchase and would highly recommend to anyone.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

The Donut Bag of Dreams

the quality of the bag that i brought is outstanding, i've only had it a week and i'm already getting loads of compliments on it. Along with the fact that it can be used as a travel bag it really is ideal for anyone who travels and goes to the gym.

27 January 2025
Rated 5 out of 5 stars

Very happy with my purchase

I am very happy with my purchase. The backpack is solidly built and seems to be very sturdy. I love also being able to personalize my backpack with colorful patches.
My order was processed quickly and I received all items within 3 business days. Excellent service. Will shop again!

31 December 2024
Unprompted review
Rated 1 out of 5 stars

After trying to open the shaker 1 time…

After trying to open the shaker 1 time the lid has ripped open. Besides the fact that it feels like it’s superglued when closed, the durability is also not great.

16 October 2024
Unprompted review
elitextraining.eu logo

Reply from elitextraining.eu

Dear Customer,

We sincerely apologize for the experience you’ve had with our shaker. It’s disappointing to hear that the lid has torn after only one use and that it was challenging to open. Our goal is to ensure that each of our products meets the highest standards for durability and ease of use, and it’s clear we missed the mark here.

Please reach out to our customer service team, who would be happy to assist you with a replacement or refund. We appreciate your feedback, as it helps us improve the quality of our products and the experience for all of our customers. Thank you for bringing this to our attention, and again, we apologize for the inconvenience.

Warm regards,

Rated 4 out of 5 stars

Perfect size

I am really pleased with the bag that I purchased. It is the perfect size for what I need with enough additional space when required.
The only negative of my experience was UPS. First the package was sorted incorrectly which delayed the delivery by a further 3 days. Then the delivery was rejected at the access point I had chosen and UPS were going to just return it rather than give me chance to rearrange. I eventually got contact number for UPS so that I could rearrange delivery to another access point.

27 September 2024
Rated 5 out of 5 stars

Great customer support!

I ordered 2 backpacks and 2 patches. Something went wrong and the patches were not in the parcel. I e-mailed Elitex training and the next day they sent the 2 patches! Great customer support!
Will order again with these guys! All the best from the Netherlands!

30 September 2024
Unprompted review
Rated 1 out of 5 stars

The food compartment is much smaller than they make it seem.

I bought the 45L Tactical Backpack with food compartment Black backpack to replace my Isopack backpack that I've had for 10 years. Big mistake. The food compartment is much smaller than they make it seem. The bag is fine otherwise, but it's useless for me. I bought it for my meal preps, but I can't even fit one regular-sized food container in it. Very disappointing, I actually want my money back.

29 September 2024
Unprompted review
Rated 5 out of 5 stars

Love the stuff

Love the stuff. Buy a backpack and some patches. Quality seems to be good, love that i can customize it. Shipping to germany was one week, but it‘s not the fault of elitex training 🤙

26 September 2024
Unprompted review
Rated 4 out of 5 stars

Donuts 45ltr bag

Placed an order for a bag on pre-order - the 45ltr Donuts edition. Waited a few weeks for dispatch, but it was dispatched around the date they estimated.

The bag itself is great. I absolutely love it. Bought it for travelling, as I needed a larger bag that was bit more robust than what I was using. The pattern is fun, the material is great quality, lots of storage spaces. Can't fault it.

Two issues though ...
1) You can buy the same bags on Temu for less than half the price. You can't buy all the same material designs though - Temu doesn't have the donuts one. I ordered my daughter the plain pink one from Temu (it arrived before my Donuts bag) and it's almost exactly the same as mine from Elitextraining - same material quality, same zippers, same storage pockets inside pockets, same insulated drinks pockets. The only difference was hers doesn't have the shoe compartment. So I feel a bit annoyed having paid double the price for mine.

Also, delivery was very very slow. It took almost two weeks from dispatch to delivery - from Spain to UK. It went to three different Spanish delivery depots, one in France and FOUR depots in the UK before it was eventually delivered to me. Considering their Facebook page was offering free UK delivery, which never happened and I had to pay, I expected a quicker delivery service than that.

Overall - happy with the bag. Disappointed with delivery. A bit miffed over the price, now I know the Temu bags are the same quality but I did specifically want the donuts pattern so would've ordered from here anyway.

5 September 2024
Rated 5 out of 5 stars

Great products

Great products, fast shipping, 0 issues, free gifts… 100% Recommended! ⭐️⭐️⭐️⭐️⭐️

5 August 2024

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