Five stars! We purchased these Elitex Training backpacks for the whole family, and they have been an absolute game-changer. We even got the small version for our 4-year-old daughter, who loves hers—es... See more
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See what reviewers are saying
The perfect backpack for my needs The design is SUPERB: - 2 front pockets to store easy to grab items - a dedicated slot for the laptop to easily remove it during airport controls - 180 degree... See more
Really great bag and just what I was looking for at a great price. I’ve only used it for the last few days so I can’t completely comment on its longevity but it appears robust and well constructe... See more
What an amazing company which really cares about the customers needs and tries to keep customer satisfaction at all times. Wonderful support after Sale. Truly what this world needs is more companies... See more
Company details
Written by the company
Hello! We are an online shop specialized in tactical backpacks and sport equipment. Ready to offer you the best products and customer service. EU Based.
Contact info
4.6
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 17% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
The postal package arrived very quickly…
The postal package arrived very quickly and I am very satisfied because the postal package was very neat and safe (thank you very much to the company).
5 August 2024
High quality materials and customer…
High quality materials and customer service. Even though ob the first order they forgot to place one of the items, they promptly responded to my email and sent the missing article without any issue.
2 August 2024
By far satisfied
I ordered the V1 45l pink-camouflage backpack and i'm by far satisfied.
I was very happy when i saw that the backpack also had the "shoes sector" underneath. I'm saying this because i had seen multiple reviews of other buyers posting photos of their V1 backpack without the shoe sector, so i thought that it would come without but it didn't!
Furthermore, for the ones trying to understand whether the backpack it's rainproof or not: it has some zippers that are waterproof and also some interior parts are, but other parts and zippers aren't, so i'd recommend to buy the raincover.
I'm overall very satisfied.
But i still haven't used it, so i will see if it does its job!
12 August 2024
Unprompted review
Great looking functional backpack
Nice backpack, fast delivery and even some free patches. Very happy.
13 July 2024
Unprompted review
backpack defect
I received great customer service with a fast response time. The company didn't make the complaint complicated and devoted their time to the customer's satisfaction.
22 June 2024
Unprompted review
Very fast & efficient !
I lost a clip on my bag and the support was very quick ! They sent me out a new part and now my bag is like new :)
11 April 2024
Unprompted review
Never received my order and the…
Never received my order and the customer service is a joke.
It's been 3weeks since I order a backpack from their website and nothing.
Tracking says the item is still and Spain and apparently it will be forever.
Customer service answers the same message over and over again.
Terrible, don't recommend.
26 January 2024
Unprompted review
Good quality !!
3 January 2024
Shipment
Even I had a problem with the shipment, Raul from the customer service made it work, which I appreciate a lot! Raul was highly professional on helping me. Thank you so much for the quality of your products Elitex!
19 January 2024
Unprompted review
Estimation delivery fits
The description in the websites fits the product and the estimation of delivery was accurate.
21 September 2023
I contacted support for a technical…
I contacted support for a technical problem with the backpack purchased a few months ago. I was immediately granted the request with a sending of a new product. I'm waiting to receive it. Very serious company.
28 September 2023
Unprompted review
Great very 😍
11 September 2023
Super Service
20 September 2023
Unprompted review
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