Ordered 2 platinum wedding bands. They arrived very quickly. Absolutely beautiful rings. One fit perfectly, the other was a little small and needed exchanging for a size bigger. Fast & fuss free excha... See more
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Contact info
P O Box 57503, E5 5DN, London, United Kingdom
- 02033228484
- mail@elmajewellery.co.uk
- elmajewellery.co.uk
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Replied to 75% of negative reviews
Typically replies within 1 month
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Great hastle free experience
Great customer service. Ordered two wedding bands from Elma - they added an additional size to the website and supported with a hustle free exchange to a different size.
Very pleased with the price and experience. Jewelry shopping is something I'm nervous about shopping online for - especially not with a high street brand. So very glad I did.
Replacement wedding bands
We ordered 2 silver wedding bands for everyday as my original set are now too big. Super fast service and communication however we needed to exchange sizes. This was no problem and they were exchanged within a week, which included a bank Holiday!
Definitely recommend EJ, love my new wedding bands. Good quality at a great price.
My Fiancée Is Over the Moon!
I ordered a titanium and cubic zirconia engagement ring from Elma Jewellery, and I couldn't be more pleased with the entire experience. The ring arrived on time and exceeded my expectations in terms of quality and craftsmanship. My fiancée is absolutely over the moon — it’s exactly what she wanted.
She’s someone who values meaning and integrity over price tags, and this ring was perfect. We both believe it’s not about the cost but the true value of the item — and Elma delivered beautifully. The finish is elegant, the stone sparkles just right, and the whole piece feels sturdy and well made. Highly recommend for anyone looking for quality, affordable, and meaningful jewellery.
Wedding ring
The item was as described fitted perfectly great service only two days delivery will use again. Thanks
ZERO COMMUNICATION, BE WARY
Just cannot get hold of anyone at Elma. Endless phone calls and that is before I have placed an order, over many weeks. Very dubious about spending a lot of money when you cannot get support. Be great if you would return calls.
No idea what happens if there is a problem after you order, as I can't get support up front for my purchase.
Great customer service
Great customer service. Item came damaged, I emailed the support team who handled my issue in no time at all. I am very happy with the end result.
Love the watch great product great…
Love the watch great product great price fast delivery
WOW" What more can I say
WOW" What more can I say? Beautiful, Fits Perfect, Top Quality, Fast Delivery, Great Value for money, "WOW" I Highly Recommend this Ebay seller. I will be buying more from them. "WOW"
Excellent rings and customer service
Brought mine and my wifes rings from here. The box they come in is very smart! When we got them they were a size too small as we didn't know the court shape was slightly smaller that the D Shape. Rang up to check about returns person on the phone was great. Sent them back for the free return, got the next size up and they fit perfectly. The rings themselves are gorgeous.
Rings are excellent as is the customer service, would highly recommend
Fantastic value
We ordered a pair of wedding bands, the ordering process was simple and delivery was very prompt. The rings themselves are perfect, and fantastic value for money. What a great company to deal with.
Brilliant service!
We have decided to order our wedding rings from Elma Jewellery, as the designs were beautiful. When the rings came, they looked fantastic but unfortunately, they were a bit too tight. When we contacted the shop and the response was immediate. We have sent our rings back and received a new set literally next day. Great service! Very happy customers :)
Beautiful jewellery and very well…
Beautiful jewellery and very well priced.
Very easy website. Quick service and delivery.
Would definitely recommend.
Ordered a wedding band yesterday
Ordered a wedding band yesterday. I got it with standard delivery, so was very surprised when it arrived today. Excellent purchase. Many thanks
Very helpful in sizing query and ring…
Very helpful in sizing query and ring sizer was received in 2 days. Order delivery was only a few days. Great service.
Great service, beautiful rings
I emailed for a sizer which was sent out very quickly. I then purchsed rings (we got a matching pair) - beautiful detailing, fantastic engraving and perfect fit.
Excellent service
Good quality rings at cheaper price than many other stores-photos on website give good impression of actual product.
Ordered before 3 pm and items arrived next morning(without specifying next day delivery).
Would definitely recommend and would use again.
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