Ordered 2 platinum wedding bands. They arrived very quickly. Absolutely beautiful rings. One fit perfectly, the other was a little small and needed exchanging for a size bigger. Fast & fuss free excha... See more
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P O Box 57503, E5 5DN, London, United Kingdom
- 02033228484
- mail@elmajewellery.co.uk
- elmajewellery.co.uk
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Replied to 75% of negative reviews
Typically replies within 1 month
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Elma Jewellery the quality speaks for its self.
Elma Jewellery are really good at delivery of your purchased item. Fantastically priced and incredible after sales. Truly amazing. Go find out for yourself.
I can’t wait to try more.
Just be careful how much data they share online!

Reply from Elmajewellery
No problems.
I bought two ring from you and unfortunately even though we had our fingers measured they were very tight. I emailed your company and without an hesitation you said send they back and we will send you next size up. No problems.
fantastic service & product
I was searching for a wedding ring for my wedding next year & after finding the one I wanted at a great price online with this company, I then read some of the reviews regarding purchasing and returning rings if they were wrong or didn't fit, so as to be satisfied that I wasn't going to be left out of pocket.
have to say, all the reviews I ready were spot on.
great price, great service and very good company to deal with.
I ordered a ring, it arrived in two days, I tried it on and it was a little to big, so I e-mailed them to ask to return it and ensure the right procedure was followed.
they received my ring back, they sent me another one in a slightly different width & size smaller & it fitted perfectly, all this in less than week, fantastic service, thoroughly recommend this company for your ring purchases.
Great products and amazing value
Great products and amazing value. I ordered what I thought was correct ring size however it was too small for my partner. Sent the ring back and exchanged for a bigger size with no hassle. Very fast delivery and great quality.
5* service from excellent company Having just purchased a wedding ring…
Having just purchased a wedding ring for my soon to be husband, I need to compliment this company for their genuine jewellery & value for money plus outstanding service when ring was returned to exchange for a larger size...speedy delivery & absolutely no hassle .
Exemplary 5* service from a company I am happy to recommend to everyone .
Much appreciation & thanks to whole team .
100% satisfied Spot on service
I am completely pleased with the product and service provided. 100% recommend. We purchased a yellow gold beaded edge wedding band and completed order on a Sunday. Product arrived Tuesday at 11.30am. Less than 2 days to deliver and this on their standard delivery option. The ring is better than expected and nice and heavy and super bright. Size was p1/2 and exactly delivered at right size which I have checked. Spot on!
This was a replacement as a 50th birthday present as my wife’s original ring,over 25 years, became too small. My wife is delighted and loves this ring completely.
The wooden presentation box is lovely. She will enjoy this birthday and loves her present very much.
Thanks you very much will use you again for sure.
Fantastic Service and Gorgeous rings
Fantastic Service and Gorgeous rings, My husband and i both have allergies and were on a budget, We sample d a couple of options and finally decided on cobalt rings. We had the order and return and order again, The team was nothing but gracious and helped with our queries. We are now married and keep wearing our rings , we have no signs of allergies and are greatful for the Elma brand
Dear Elma Jewellery, many thanks for the two Platinum Wedding Bands.
Not only were they exactly as described but when we, through our own fault, needed an exchange for a bigger size, you dealt with the matter in what can only be described as a first class service. The value for money went above and beyond.
More than happy to recommend you to family and friends.
Thanks again and hope to do business with you in the future.
Kindest Regards,
Edwin Woodley
Buckinghamshire.
Competent, Reliable Service
Our wedding is within the next few weeks and the company we ordered our rings from were so incompetent and unhelpful. We decided to order new rings - Elma Jewellry have been amazing! We received the correct sized rings within the 3 guaranted days. No fuss, stress or anxiety - thank you so much. The only slight opinion I have, is that a confirmation email would have been appreciated.
Great jewellery
We bought our original titanium bands from Elma back in 2015, returning again for a size up, prices haven’t changed in almost 10 years!
Fantastic choice of beautiful rings
Extensive choice of made to measure wedding rings made buying here so much easier than all the searching we had already done. Beautiful rings arrived incredibly quickly, faster than advertised and in good time ahead of the wedding, thanks very much for the excellent service
Perfect 👍
I ordered my wedding ring that came within 2 day's,however it was too big. I returned it to exchange and within 3 day's a replacement was received and it's absolutely perfect!Thank you
Very disappointed with items quality & colour
colour was was off from what was displayed, very cheap looking even though i paid nearly £100 for it, would be definitely returning item had i not got it engraved. Wouldn’t purchase anything else from Elma Jewellery
Brilliant service
Brilliant service, thank you very much for altering the ring so quickly, my Granddaughter is delighted with it. Thank you.
Exquisite rings
I have recently purchased three beautiful rings, all of excellent quality . Paynent to delivery very quick- just two days and the customer service is second to none. I would not hesitate to use Elmajewellery again in the future.
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