I ordered 2 pillows both FIRM! The pillows arrived and they’re as soft as cotton! They’re very uncomfortable! I wrote 2 emails to let you know I needed some customer support for an exchange for the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered pillows from Elviros… and when they showed up, they looked like they’d already been through a few nights somewhere else 😳 I reached out — not expecting much… Within no time, they had two... See more
I’m located in Texas and I received 2 king size pillows in 3 days. They came with zero smell and came as advertised. Memory foam usually has a smell but these don’t. The pillows such as height are a... See more
Very easy to order. I found the measurements weren't accurate to what I measured, but not terribly important for a pillow. Exceptional comfort and greatly relieving to my neck. I'm a side sleeper and... See more
Company details
Written by the company
Better sleep creates better days ahead. In a world full of daydreamers and night owls Elviros has created a sleep experience that will get you to snooze. Elviros' goal is to continue to lead in the home and bedding industry while providing you with product ranges that are best suited for your sleep experience. As Elviros continue to innovate and impact our community of sleepers it’s our commitment to helping people feel good, sleep better, and live vicariously through our progressive comfort.
Contact info
FLAT/RM 7022 BLK D 7/F TAK WING INDUSTRY BULD 3 TSUN WEN ROAD, HONGKONG, NT, Hong Kong
- +1(551)-587-0912
- info@elviros.com
- elviros.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m located in Texas and I received 2…
I’m located in Texas and I received 2 king size pillows in 3 days.
They came with zero smell and came as advertised. Memory foam usually has a smell but these don’t. The pillows such as height are as advertised. I recently had a work place accident with a herniated cervical disk and the pillows have help give relief with the steady pain along with neck support.
After buying a lot of pillows
After buying a lot of pillows, this one surprised me! It took a couple of nights to get used to it. The pillow is so comfortable and I have no pain in the morning. And I can sleep more hours without waking.
I have no idea how long it will last, but for now, I'm very happy.
Now I just have to fight my cats for it--they love it too.
The pillows were as advertised
The pillows were as advertised. Arrived quickly. Good quality. Company very responsive when asked questions. Priced reasonably. Enjoy!
We found the company to be very…
We found the company to be very responsive to our needs and a refund for my purchase came as promised.
I purchased a pillow from here and was…
I purchased a pillow from here and was still experiencing the same sleeping issues. I reached out to the company, they responded immediately, asked a couple questions and received a recommendation for a better pillow. The pillow arrived and after 2 weeks, I don’t have any complaints. I can’t remember when i have slept so well as I have in the last 2 weeks. Thank you for this.
I was very excited to get my cervical…
I was very excited to get my cervical pillow from Elviro. Unfortunately my spine was too damaged to have just this great pillow alone cure it.
I scheduled my spinal surgery and asked for a return from Elviro.
They considerately and promptly refunded my entire purchases amount
A great company to do business with!
Very bad pillow. Waste of $50.
Very bad pillow. Waste of $50. It only gave me neck pain.
Customer Service is 100%
The Contour Orthopedic pillow helped with my neck/shoulder pain a bit; however, I learned I'm not a fan of memory foam pillows and their low profile. Customer service is top notch!!!
Actually works for side sleepers
It's different, but my shoulder pain has diminished. The product was true to its description. The pillow is high enough to give the shoulder room but shaped in a way to support the neck. The big draw for me was the warrantee. Ample time to try out the pillow. I've purchased dozens of pillows, none worked, but you can't generally return one. This warrantee encouraged trust in the company. I'm keeping the pillow. It's taken some getting used to, but is making a positive difference in my neck and shoulders
The pillow I purchased was remarkable. I have tried several other items to solve my neck pain, but this was the most effective purchase I have made yet. I also purchased the seat pillows but have not
The pillow I purchased was remarkable. I have tried
The pillow is effective in all sleep…
The pillow is effective in all sleep positions. Fairly priced.
I sleep on my stomach and was waking up…
I sleep on my stomach and was waking up with a sore neck recently. I have two of these pillows for both of my homes. They are great!!
Great experience and very fast…
Great experience and very fast shipping. Love the pillows also king size is perfect
Elviros is a great company and a great…
Elviros is a great company and a great product. The pillow is perfect for relief for my neck pain .
Excellent customer service.
EXCELLENT SERVICE
They gave me a full refund even though I wasn’t satisfied with the item
You have to pay for the return of the…
You have to pay for the return of the product "free return" in their website is a lie.
Pillow was very small nothing like the…
Pillow was very small nothing like the picture at all very sad
Pillow it’s too soft and my neck still…
Pillow it’s too soft and my neck still hurting. I need a stiff pillow.
Website was easy to navigate product…
Website was easy to navigate product and description was clear and correct product arrived in Timely manner
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






