Ema and Boo Reviews 

220
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products, highlighting the luxurious quality and thoughtful presentation of items, often describing them as perfect gifts. Many people appreciate the excellent service, noting the quick and prompt delivery, especially for orders placed internationally. The attention to detail in wrapping and the overall ease of the ordering process also contribute to a highly positive experience for most consumers. Customers frequently highlight the ease of ordering, making the purchasing process straightforward and enjoyable. Many also express strong recommendations for the company, stating their intention to order again for future gifts. The wide selection of thoughtful products, especially for expecting mothers and newborns, is particularly valued by consumers.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently expressing delight with the quality and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and prompt delivery... See more

Quality

People report positive experiences with quality, consistently praising the high standard of products and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the overall... See more

Order

Customers consistently note positive experiences with order, with many expressing satisfaction and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful. If you’re looking for a gift for an... See more

Rated 5 out of 5 stars

Dealing with your company from abroad I found it very straight forward purchasing and the parcel was delivered very promptly. The hamper was great quality and everything I wanted in a gift.

Rated 5 out of 5 stars

It was delivered with love and on time, making new parents in awe of beautiful surprise. Thank you for the variety of gifts offered on your site, I was in a fit to chose but I am happy I settled for t... See more

Rated 5 out of 5 stars

Wow! I can’t recommend this company enough! I bought a neutral gifting bundle (with the highland cow toy) for my friend and it did not disappoint. The order arrived via special delivery so withi... See more


Company details

  1. #12 of 17 best companies in Gift basket shop
  2. #43 of 92 best companies in Baby shop

Written by the company

Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

220 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(220)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with my purchase

I bought the ballerina mouse 5pc gift set. It is such a cute gift, it arrived fast and was nicely packaged with a little gift bag for me to put the clothes in. Really pleased with the quality of the clothes too.

7 May 2021
Rated 5 out of 5 stars

Bought a hamper for friends who have…

Bought a hamper for friends who have just had a baby who were very happy with the product.

I had the order sent directly to friends and had accidentally inputted the wrong postcode, a member of the team emailed me to confirm the address which was dealt with swiftly

25 March 2021
Rated 5 out of 5 stars

My friend is extremely happy with the…

My friend is extremely happy with the new baby gift. I haven’t seen it apart from on the website but she said it’s absolutely beautiful. Excellent communication from seller and swift delivery. Will definitely use again. Thank you

27 February 2021
Rated 5 out of 5 stars

Newborn Hamper Gift Set

Great customer service provided with quick communication and updates about the delivery of the product. Great quality hamper set and well presented. A very happy customer indeed will be shopping from here again and recommending all my friends.

27 February 2021
Rated 5 out of 5 stars

Baby blanket

Ordered a cellular blanket & was really pleased. Very soft & lovely colour. Service excellent & arrived on time. Will certainly order from Ema and Boo again x

25 February 2021
Rated 5 out of 5 stars

Beautiful

Beautifully packaged in small hamper which I Ioved, was a present for my nephew and partner they were delighted with the high quality of the contents. Fast delivery, very happy with my purchase would definitely recommend 💕

20 February 2021
Unprompted review

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