Ema and Boo Reviews 

218
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their gorgeous appearance, high quality, and thoughtful curation, making them ideal gifts. The beautiful presentation, including meticulous wrapping and attention to detail, is frequently highlighted, making the gifts feel incredibly special. Reviewers commend the excellent service and prompt delivery, often noting the straightforward ordering process and reliability, even when ordering from abroad. Many appreciate the wide variety of gifts available, ensuring a suitable choice. However, some people mentioned occasional issues with delivery, such as parcels not being received or arriving later than expected.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the quality and presentation of items,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and prompt... See more

Quality

Customers consistently note positive experiences with quality, often highlighting that they pay for the high... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction and appreciation for... See more

Order

People report positive experiences with their orders, often praising the quick delivery times, even for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful. If you’re looking for a gift for an... See more

Rated 5 out of 5 stars

Dealing with your company from abroad I found it very straight forward purchasing and the parcel was delivered very promptly. The hamper was great quality and everything I wanted in a gift.

Rated 5 out of 5 stars

It was delivered with love and on time, making new parents in awe of beautiful surprise. Thank you for the variety of gifts offered on your site, I was in a fit to chose but I am happy I settled for t... See more

Rated 5 out of 5 stars

Wow! I can’t recommend this company enough! I bought a neutral gifting bundle (with the highland cow toy) for my friend and it did not disappoint. The order arrived via special delivery so withi... See more


Company details

  1. #12 of 17 best companies in Gift basket shop
  2. #44 of 93 best companies in Baby shop

Written by the company

Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

218 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(218)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Lovely website, great selection of products. Very quick delivery & reasonable prices. I actually ordered 2 hampers for a new baby (as seemed such good value). Gifts arrived quickly & recipient was very happy with them. Will definitely order again.

16 June 2021
Rated 5 out of 5 stars

Great service

Very pleased with the service from ema and boo, placed my order and instantly receive an email confirming my order and it was with me in only a couple of days as promised and I was kept informed of dispatch and tracking information.
The goods I ordered were of high quality which pleased me as they are a gift.
Thank you for a very smooth shopping experience

8 June 2021
Rated 5 out of 5 stars

Received my order today

Received my order today, absolutely beautifully packaged,and everything In side was beautiful, my grandson will look the bees knees. Thank you so much. I highly recommend Ema and Boo.

3 June 2021
Rated 5 out of 5 stars

Gorgeous!

I ordered a lovely gift box of baby clothes for my niece's new baby. It arrived quickly, beautifully packaged and the clothes and ornament are gorgeous! Really good quality and a bit different.

29 May 2021
Rated 5 out of 5 stars

Loved this site

Loved this site. Such lovely gifts that can be sent straight to the recipient. Bought a hamper for a new baby and it had a lovely choice of items all at a great price. It had really quick delivery too.

25 May 2021
Rated 5 out of 5 stars

Quick delivery to the recipient

Quick delivery to the recipient. I haven't seen the items myself but have been assured they are lovely. Worth paying the extra for signed delivery for peace of mind. Good that you can track it too so you know exactly when it's delivered.

17 May 2021
Rated 5 out of 5 stars

Happy customer

Very good service, easy to order and quick delivery. Recipient was very happy with the gift and loved the products. Thank you

16 May 2021
Rated 5 out of 5 stars

First time I’ve ordered from Ema and…

First time I’ve ordered from Ema and Boo and in fact come across them. My friend had just had a baby and I wanted something different and along their taste for their newborn son. When the package arrived it looked beautiful, I didn’t even open it, I left it for the new parents to open. And what a lovely message I received back from them. So thank you for providing lovely gifts to choose.

14 May 2021
Rated 5 out of 5 stars

Very happy with my purchase

I bought the ballerina mouse 5pc gift set. It is such a cute gift, it arrived fast and was nicely packaged with a little gift bag for me to put the clothes in. Really pleased with the quality of the clothes too.

7 May 2021

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