We thought the value for money and the service we received from Embleton was outstanding. Special thanks to Hamish in the Perth warehouse and Stephanie - they were so pleasant, helpful and went above... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We were thoroughly impressed by every aspect of our experience, from the website, which was easy to use, to the option of samples being posted to our door. Our carpenter friend directed us to you... See more
Company replied
We chose some samples for some flooring we were thinking of and within a couple of days we received free samples in Perth. Once we had chosen one of the three, we then had some questions about the fl... See more
Company replied
We purchased a more budget floor option and they are great, waterproof, all perfect, none needing to be sent back. Easy enough to install ourselves. Customer service was great, I appreciated that they... See more
Company replied
Company details
Written by the company
Proudly Australian-owned and operated, and backed by over 100 years of industry expertise, Embelton Flooring has become the go-to flooring supplier for architects and interior designers. Now, we’re bringing that same commitment to quality and service directly to Australian homeowners, cutting out the middleman to offer premium timber, hybrid, laminate, and vinyl flooring at direct from manufacturer prices. Whether you're renovating or building a new home, Embelton Flooring provides designer-quality flooring, along with expert advice and support at every stage. Visit our website today or book a one-on-one consultation with one of our experienced team members.
Available Services
Written by the company
- Flooring Showroom
- Visit us at one of our Showrooms for a free one-on-one design consultation. By appointment only.
- Quote Builder
- Use our Flooring Quote builder to get an inclusive flooring quote at your fingertips!
- Floor Installation
- Contact our friendly team about flooring installation services at Embelton Flooring
Best Price Guaranteed
We promise the best price on Embelton flooring products.
At Embelton Flooring we are committed to offering Australians the chance to floor their home with the highest quality flooring at the best price. Our free sample service also offers our customers the chance to easily get started on their flooring journey from the comfort of their home. Order yours online today and receive 3 free samples delivered express to their door.
Contact info
March Madness Sale on Now!
4.7
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Embelton Flooring
Hi John, thank you for the 5-star review. We’re glad to hear your samples arrived quickly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Reply from Embelton Flooring
Hi Russell, thank you for the 5-star review! We're so pleased to hear about your experience and hope you've found your perfect floor. If you have any questions or would like to learn more about our products you can call our talented team on 1800 718 427. Warm Regards, Embelton Flooring Team.
Reply from Embelton Flooring
Hi Peter, thank you for the review! Providing great service is something we value and it's wonderful to know our team made a positive impression. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
I received my samples quickly and the…
I received my samples quickly and the quality of the product looks good 👍
15 March 2026
Reply from Embelton Flooring
Hi Bob, thank you for the 5-star review. We’re glad to hear your samples arrived quickly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Samples easy to order and arrived very…
Samples easy to order and arrived very quickly. Product looks really good. Great start to supply confidence
13 March 2026
Reply from Embelton Flooring
Hi Al, thank you for the review! Providing great service is something we value and it's wonderful to know our team made a positive impression. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
the laminate flooring is easy to…
the laminate flooring is easy to install, the delivery is quick and proper, price is affordable
13 March 2026
Reply from Embelton Flooring
Hi, thank you for the 5-star review! We pride ourselves on the quality of our products and are glad to hear that your experience with our products has been positive. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Samples arrived very quickly
Samples arrived very quickly , love the quality of the products , once we have confirmed when the renovations will be complete I will be ordering enough product to do the upstairs and the downstairs
10 March 2026
Reply from Embelton Flooring
Hi Glen, thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Reply from Embelton Flooring
Hi Glen, thank you for the review! Providing great service is something we value and it's wonderful to know our team made a positive impression. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Ordered free flooring samples and they…
Ordered free flooring samples and they arrived very quickly. Super easy process and really helpful to see the flooring in person before deciding. Great service.
25 February 2026
Reply from Embelton Flooring
Hi Jedda, thank you for the 5-star review. We’re glad to hear your samples arrived quickly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
We ordered Hybrid flooring samples and…
We ordered Hybrid flooring samples and delivered to us promptly. Highly commendable service.
5 March 2026
Reply from Embelton Flooring
Hi Arnold, thank you for the 5-star review. We’re glad to hear your samples arrived quickly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
My experience with embelton flooring…
My experience with embelton flooring was excellent first contact I think was with Stefanie who was extremely professional.
I will be ordering my flooring from this company,the samples she sent were excellent and that's what the difference is in customer service,outstanding service I would highly recommend embelton flooring.
17 February 2026
Reply from Embelton Flooring
Hi Nick, thank you so much for the lovely 5‑star review. We’re really glad to hear your experience with us was such a positive one, and it’s great to know Stephanie was able to help you so professionally. We're glad to hear the samples were useful in your decision making. We truly appreciate your recommendation and look forward to helping you with your flooring order. Warm regards, Embelton Flooring Team
Great quality samples
Shipping was fast. There were a lot of colour options to choose from. Samples are cut iffs of the actual stock and are a great size giving you a very good idea on what the flooring will look like.
1 March 2026
Reply from Embelton Flooring
Hi Katrina, thank you for the 5-star review. We’re glad to hear your samples arrived quickly and that the range of colour options was helpful. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Prompt service and replies
15 February 2026
Reply from Embelton Flooring
Hi Joanne, thank you for the review! Providing great service is something we value and it's wonderful to know our team made a positive impression. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Samples were delivered free and on time
26 February 2026
Reply from Embelton Flooring
Hi John, thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Great service .
Great service .. fast delivery of sample I had ordered.. great range of colours to choose from ...
23 February 2026
Reply from Embelton Flooring
Hi Teresa, thank you for the 5-star review! We pride ourselves on the quality of our products and are glad to hear that your experience with both the team and our products have all been positive. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Friendly staff
Friendly staff, good product reasonably priced and quick turn around from order to pick up
11 February 2026
Reply from Embelton Flooring
Hi Ben, thank you for the 5-star review! We pride ourselves on the quality of our products and are glad to hear that your experience with both the team and our products have all been positive. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Great customer service
Sent sample straight away and followed up quickly. The samples that were sent were great. I’m just deciding what I like best 😊
23 February 2026
Reply from Embelton Flooring
Hi there, thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Ordered three samples and they were…
Ordered three samples and they were shipped and delivered very quickly. Thank you!
18 February 2026
Reply from Embelton Flooring
Hi Kevin, thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Amazing service
Amazing service! Ordered some samples to check out the different colours and these were sent at NO COST at record shipping time! THANK YOU SO MUCH
10 February 2026
Reply from Embelton Flooring
Hi there, thank you for the amazing 5‑star review. We’re so glad to hear you had such a great experience and that your samples arrived quickly. We really appreciate your enthusiasm and are here if you need any help choosing the perfect flooring. Warm regards, Embelton Flooring Team
Great products
Great products. Nice showroom. Hamish shower us other colours and we chose one which is perfect.
9 February 2026
Reply from Embelton Flooring
Hi Gail, thank you for the 5‑star review. We’re delighted to hear you enjoyed our showroom and found the perfect colour with Hamish’s help. Warm regards, Embelton Flooring Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.