We thought the value for money and the service we received from Embleton was outstanding. Special thanks to Hamish in the Perth warehouse and Stephanie - they were so pleasant, helpful and went above... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We were thoroughly impressed by every aspect of our experience, from the website, which was easy to use, to the option of samples being posted to our door. Our carpenter friend directed us to you... See more
Company replied
We chose some samples for some flooring we were thinking of and within a couple of days we received free samples in Perth. Once we had chosen one of the three, we then had some questions about the fl... See more
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We purchased a more budget floor option and they are great, waterproof, all perfect, none needing to be sent back. Easy enough to install ourselves. Customer service was great, I appreciated that they... See more
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Company details
Written by the company
Proudly Australian-owned and operated, and backed by over 100 years of industry expertise, Embelton Flooring has become the go-to flooring supplier for architects and interior designers. Now, we’re bringing that same commitment to quality and service directly to Australian homeowners, cutting out the middleman to offer premium timber, hybrid, laminate, and vinyl flooring at direct from manufacturer prices. Whether you're renovating or building a new home, Embelton Flooring provides designer-quality flooring, along with expert advice and support at every stage. Visit our website today or book a one-on-one consultation with one of our experienced team members.
Available Services
Written by the company
- Flooring Showroom
- Visit us at one of our Showrooms for a free one-on-one design consultation. By appointment only.
- Quote Builder
- Use our Flooring Quote builder to get an inclusive flooring quote at your fingertips!
- Floor Installation
- Contact our friendly team about flooring installation services at Embelton Flooring
Best Price Guaranteed
We promise the best price on Embelton flooring products.
At Embelton Flooring we are committed to offering Australians the chance to floor their home with the highest quality flooring at the best price. Our free sample service also offers our customers the chance to easily get started on their flooring journey from the comfort of their home. Order yours online today and receive 3 free samples delivered express to their door.
Contact info
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4.7
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Seemed too good to be true
This store actually seemed too good to be true. I picked 3 samples and it said they were free and postage was free and I honestly didn’t expect it to ever arrive. Other stores have charged me up to $50 for posting a few samples. It arrived 3 days later (I’m in qld and I think they are based in vic) Was package really well. The quality of the flooring looks and feels great. I loved the colours and size of the planks. Planning on purchasing our whole house flooring from them.
18 January 2026
Reply from Embelton Flooring
Hi Jessica, thank you for your review. We’re glad you were happy with our service and appreciate your feedback. If you’d like to explore more options or would like to learn more about our products you can call our talented team on 1800 718 427. Warm Regards, Embelton Flooring Team.
Promptly sent through floor samples
Promptly sent through floor samples, greatly appreciate it. Fantastic service.
15 January 2026
Reply from Embelton Flooring
Hi Meral, thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Reply from Embelton Flooring
Hi Chris, thank you for your review. We’re glad you were happy with our service and appreciate your feedback. If you’d like to explore more options or would like to learn more about our products you can call our talented team on 1800 718 427. Warm Regards, Embelton Flooring Team.
They are very helpful
They are very helpful after some of their samples weren't available. They are sending more samples before I choose the final colour of flooring
15 January 2026
Reply from Embelton Flooring
Hi there, thank you for the 5-star review! We're so pleased to hear about your experience and hope you've found your perfect floor among the samples. If you have any questions or would like to learn more about our products you can call our talented team on 1800 718 427. Warm Regards, Embelton Flooring Team.
I ordered some samples and they arrived…
I ordered some samples and they arrived quickly and big enough so you could get a good idea of how it would look. Thank you great service.
15 January 2026
Reply from Embelton Flooring
Hi Toni, thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
If it wasn’t for Zoe’s great customer…
If it wasn’t for Zoe’s great customer service and understanding I wouldn’t have been given 1 star!
14 January 2026
Reply from Embelton Flooring
Hi Geoff, thank you for taking the time to leave a review. We’re sorry to hear your experience wasn’t up to the standard we aim for, but we’re very glad that Zoe was able to support you and turn things around. We appreciate the feedback and will use it to continue improving our service. Warm regards, Embelton Flooring Team
It was handy.
It was good to get the product to ascertain the suitability for my project.
12 January 2026
Reply from Embelton Flooring
Hi Mike, thank you for the 5‑star review. We’re glad the product sample helped you check its suitability for your project. If you need any further support as you plan your space, we’re here to help. Warm regards, Embelton Flooring Team
Service
5 stars, Great service & good size samples. Prompt reply to emails & delivery of samples
12 January 2026
Reply from Embelton Flooring
Hi Cam, thank you for the 5-star review! We pride ourselves on the quality of our products and are glad to hear that your experience with both the team and our products have all been positive. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
I ordered some samples
I ordered some samples. Free!! Awesome! Quickly delivery and they don’t harass you to buy once you have ordered samples. They send quick, tracked delivery. Good size samples also. They are on my design board! I will be ordering from here when I build in 2027. Thank you for all your assistance. Highly recommend.
27 November 2025
Reply from Embelton Flooring
Hi Rachel, thank you for the 5‑star review. We’re really glad to hear your samples arrived quickly and that the no‑pressure experience made things easy for you. It’s great to know the sample sizes were helpful enough to make it onto your design board. We truly appreciate the recommendation, and whenever you’re ready in 2027, we’ll be here to help bring your project to life. Warm regards, Embelton Flooring Team
Outstanding service from Embelton…
Outstanding service from Embelton Flooring, expert installation, clear communication, and flawless results
10 December 2025
Unprompted review
Reply from Embelton Flooring
Hi Trent, thank you for the 5-star review! We pride ourselves on the quality of our products and are glad to hear that your experience with both the team and our products have all been positive. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Hybrid Flooring 5.5mm Whitehaven
Hybrid Flooring 5.5mm Whitehaven - (Cracking / chipping)
The product was easy to install and cut really well with a drop saw. However, the boards and the joins crack really easily. I had a number of boards crack and chip off during installation and after a week of being installed I have just had one board (transition board) crack / chip on the edge.
5 January 2026
Unprompted review
Reply from Embelton Flooring
Thank you for sharing your experience with our Hybrid Flooring 5.5mm Whitehaven. We’re glad to hear the installation process was smooth and that the boards worked well with your tools. We are very sorry to hear about the cracking and chipping, if you’d like assistance regarding this, our customer service team is here to help. Please reach out to us at 1800 718 427, and we’ll review the situation with you. We appreciate your feedback! Warm regards, The Embelton Flooring Team
Easy to contact
Easy to contact, very friendly, helpfull and gave out the correct information
16 December 2025
Reply from Embelton Flooring
Hi Julie, thank you for the 5-star review! Providing great service is something we value and it's wonderful to know our team made a positive impression. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Overall good but has issues
The sample was not an exact match to what was delivered so it was very misleading. On their website they had things “in stock” but once the order was put through I was told they’re actually not in stock and I have to wait. Some of the floorboards came chipped and wouldn’t lock in. Other than that the rest of the floor boards were good and delivery was fast.
14 December 2025
Reply from Embelton Flooring
Hi Mona, Thank you for you review. We appreciate your honesty and are glad to hear that most of the floorboards met your expectations and that delivery was fast. We understand your concerns about the sample and stock availability. While we aim to keep our website as accurate as possible, occasional discrepancies can occur, and we’re actively working to improve this process. Regarding the chipped boards and locking issues, that’s not typical of our quality standards, and we’d like to make sure this is replaced if not already, you can call our team on 1800 718 427. Warm Regards, Embelton Flooring Team.
Ordering and communication re purchase…
Ordering and communication re purchase and delivery very good.
Bad at delivery level. Delivery driver expected someone to be at my end to help. It was only a coincidence there were people at my home, at the time, to help.
I Embleton expects there to be hep at delivery, this must be communicated to the purchaser.
14 December 2025
Reply from Embelton Flooring
Hi Elizabeth, thank you for sharing your feedback. We’re glad to hear that ordering and communication went smoothly, but we are sorry for the inconvenience caused during delivery. Unfortunately we rely on third-party couriers, there can occasionally be miscommunications regarding delivery expectations. We completely understand the frustration this may have caused and appreciate you bringing it to our attention. Clear communication is important, and we’ll work on ensuring customers are informed if assistance is required at delivery. We hope you’re happy with your flooring and that it looks fantastic once installed. If you need any further support, please don’t hesitate to reach out. Warm regards, The Embelton Flooring Team
Reply from Embelton Flooring
Hi Tristan, thank you for the 5-star review! We pride ourselves on the pricing and quality of our products, and are glad to hear that your experience has been positive. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Very helpful and easy to communicate…
Very helpful and easy to communicate with. This is the second time I have purchased and I am very happy. Thank you! :)
12 December 2025
Reply from Embelton Flooring
Hi Beth, we love a return customer and thank you so much for your 5-star review. We’re glad you were happy with our service and products, and we truly appreciate your feedback! Warm Regards, Embelton Flooring Team.
Samples arrived very fast and were a…
Samples arrived very fast and were a decent size
10 December 2025
Reply from Embelton Flooring
Hi Joanne, thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
You won't regret it!
Super fast delivery and the flooring looks amazing! Even better than I expected. I had it installed professionally and the installer said it was super easy to work with and really great quality!
5 December 2025
Reply from Embelton Flooring
Hi Katie, thank you for the 5-star review! We're so pleased to hear about your experience and are so happy you found your perfect flooring. If you have any questions or would like to learn more about our products you can call our talented team on 1800 718 427. Warm Regards, Embelton Flooring Team.
Quick response to my enquiry
Quick response to my enquiry - and great samples sent to me.
8 December 2025
Reply from Embelton Flooring
Hi Rhonda, thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
Reply from Embelton Flooring
Hi Alexander, thank you for the 5-star review! We aim to get products out to our customers as quick as possible so we are glad to hear they reached you on promptly. We look forward to assisting you with any future orders. All the best, Embelton Flooring Team.
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