The email and calendars are great and easy to use. The new "other" tab is useful and while I didn't appreciate it at first it's a good way to get spam out of sight without creating rules that conflict... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It truly is the best integrated email platform on the market that no one knows about. On a Mac, it allows me to have all my email accounts in one place and offers excellent organization tools and cust... See more
Mostly ok. Feature set exceeds my needs. I did experience an issue in printing an email out of a conversation to pdf on iOS and iPadOS. hit print. Then expand the preview to save as pdf. The doc... See more
Company replied
Pros and cons... Might be an issue of my email provider but calendars and appointments are not very easy to update/ cancel, the time zone is not working properly and can be messy to use with Teams. Al... See more
Company replied
Company details
About eM Client
Written by the company
Boost your email
eM Client is a powerful email client for Windows and macOS, with a clean interface and features that will skyrocket your productivity.
eM Client also offers calendar, tasks, contacts, notes, and chat.
It's a user-friendly replacement for existing email clients with unmatched compatibility.
For professionals and home users alike.
🔸 Super simple setup
🔸 Message encryption
🔸 Fully customizable interface
🔸 Instant translation of emails
🔸 Watch for Reply and Snooze function
🔸 Advanced attachments management
Money-back guarantee
We offer a 30-day money-back guarantee!
In addition to our free 30-day trial, we also offer a 30-day money back guarantee.
If for any reason you're unsatisfied with your purchase and you would like a full refund, please submit a request within 30 days of your purchase.
Contact info
Czech Republic
- info@emclient.com
- emclient.com
4.3
Excellent
12K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s free and works better than my paid…
It’s free and works better than my paid version of Outlook.
24 October 2025
Its a decent application
Its a decent application, but doesn't search email very thoroughly. I still need to keep outlook running to find email
3 April 2026
Reply from eM Client
Hi, thank you for your review.
Problems with the Search feature can often be due to the server-side search being enabled, since not all providers have the same search options as eM Client. Please try disabling it by unchecking the "Use server search if available" option in the Search bar drop-down menu. At the same time, we suggest enabling the download for offline use (Menu>Accounts>IMAP/EWS tab>Sync Options). This way your messages are downloaded fully in the background and the more detailed local search can give you better results.
We also have a more detailed article on Search here: https://www.emclient.com/blog/em-client-search--stop-scrolling--start-finding-756
If you need further assistance, please don't hesitate to reach out to us via support.emclient.com.
Generally good product
Generally good product. What i feel as a less user friendly, is the thicknes of scroll-bars at the side by folders.
17 April 2026
Reply from eM Client
Hi Ladislav, thank you for your review.
We're glad to hear you like the app.
The scrollbar width can be changed in Settings>Appearance>Lists. In the "Item Lists Properties", change the "Scrollbar style" to "Use wide scrollbars". Alternatively, you can use the scroll wheel on your mouse.
If you need further assistance, please contact us via support.emclient.com - our team will be happy to help you.
It truly is the best integrated email…
It truly is the best integrated email platform on the market that no one knows about. On a Mac, it allows me to have all my email accounts in one place and offers excellent organization tools and customizations. I love having the sidebar calendar and AI writing tools. I'm looking forward to eM Client providing better integration with OEM task managers and improved speed for mail search.
17 April 2026
Mostly ok
Mostly ok. Feature set exceeds my needs. I did experience an issue in printing an email out of a conversation to pdf on iOS and iPadOS. hit print. Then expand the preview to save as pdf. The document switched from a single email in the conversation to being a document containing all messages.
17 April 2026
Reply from eM Client
Hi, thank you for your review.
We're happy to hear you like the app.
Can you still replicate the issue with printing in the mobile app now? If so, please send us the steps to reproduce or a screen recording to mobile@emclient.com, so we can look into this. Please include know your OS version and app version as well. We'll be happy to assist you. Thank you!
very slow and keeps losing email that i…
very slow and keeps losing email that i want to keep
13 April 2026
Reply from eM Client
Hi David, thank you for your feedback.
We're sorry to hear you've had issues with the app.
The eM Client app will not delete emails unless a user takes action or a specific Rule is in place. If you're experiencing issues with the app running slowly or emails disappearing, please contact us at info@emclient.com and include more details, including your operating system version, when/which emails seem to disappear (any details will help - do they disappear from a specific folder? Account? Specific time?), and whether you have any rules set up in Menu > Rules. We'll be happy to assist you.
Also, have you tried using the Search in the title bar of the app to look for these emails? Just in case they were just stored in a different folder.
Help was provided quickly and to the…
Help was provided quickly and to the point. Problem solved. I recommend this company.
4 November 2025
More stable than Outlook
The program seems to be much more stable than my Outlook installation. It hands multiple account much more faithfully.
16 April 2026
A very smooth email client replacement for Outlook
I did have some problems with initial setup, due to my Exchange server connection. But emClient support worked with me and fixed the problem. I was very satisfied with my support experience.
The software has been a great replacement for Outlook on both my Windows boxes and on my Android phones. I was motivated to research Outlook replacements when Microsoft 365 broke Outlook for my email scenario.
I hope emClient releases a Linux version soon, since I want to work on migrating off of Windows on some of my hardware.
15 April 2026
Decent but not as good as I had hoped.
eM Client is a step up (although not as big of one as I had hoped) from my old Outlook 2019. Not wanting another subscription-based service, their lifetime license was what sealed the deal. I love the ability to create "quick text" libraries of template text I can easily paste into emails.
However, the way email threads are organized is a little clunky and formatting my text is always a pain; styles change for no reason and there's no "keep source formatting" option for pasting from the clipboard so any links contained there get lost. Also, meeting requests don't seem to work and the interface for that lacks a few key steps. Their AI options are also more limited than competitors like Canary Mail or Spark.
12 April 2026
Reply from eM Client
Hi, thank you for your review.
We're glad to hear you like the app.
Can you share more details about the problems with the organization of email threads?
I can see you've brought up the formatting issues with our support team at support.emclient.com but we haven't received the requested screenshots. If you'd like to continue troubleshooting, please get back to us.
We'd be also happy to assist you with any issues with meeting requests - please let us know which provider's account is affected. Thank you!
If there are any specific AI features you're missing, please don't hesitate to post your ideas on our Sleekplan, so other users can add their vote as well. You can also upvote existing feature requests. This helps our developers prioritize improvements for future updates: https://emclient.sleekplan.app
More AI features will also be implemented in the upcoming eM Client 11, for example AI Summarize feature: https://www.emclient.com/blog/em-client-11-sneak-peek--ai-nbspsummarize-800
It times out on my phone and won't load…
It times out on my phone and won't load until I go to my notifications, click on one and then wait about 30 seconds. Then they will load, but now when I am out of the office I can't depend on my e-mail.
16 April 2026
Reply from eM Client
Hi Sandi, thank you for your review.
We're sorry to hear you've had issues with the mobile app.
Please try adjusting the Message sync time period in the same section by choosing a shorter scope - syncing a shorter period than "all time" should also help with getting the newest messages faster.
If the issue persists, please reach out to our mobile app support team at mobile@emclient.com and include your OS version, app version and which provider's accounts are affected - we'll be happy to look into it. Thank you!
The best multiple email manager
I have 9 emails connected to eM Client, and the only issue I ever experience is immediate syncing between devices. Other than that, I am extremely pleased!
16 April 2026
Reply from eM Client
Hi Jan, thank you for your review.
We are glad that you like the app.
However, 3-star reviews are considered a negative review on the Trustpilot platform. Is there anything we can help you with? If so, please get in touch with us at support.emclient.com. Thank you!
I like the total look and feel
I like the total look and feel, ability for multi accounts.
Dislike: 7accounts and very slow (10sec to sync) - perhaps 1st task should be sync only inboxes to feel snap. Opening emails is also very slow, dont know why.
16 April 2026
Reply from eM Client
Hi Teddy, thank you for your review.
We're sorry to hear your experience with the app hasn't been smooth.
We actually do synchronize Inboxes first, unless you open a different folder - then that folder is prioritized as well, so you can see emails in the folder you just opened asap.
With this many accounts what might be helpful is to download messages for offline use (Menu>Accounts>IMAP/EWS tab>Sync Options). This feature will download your messages in the background so they will be readily available once you try to read them, and it won't slow down your workflow.
We are constantly working on improving the performance, but if the issues persist, please don't hesitate to reach out to us via support.emclient.com and include your OS version and app version - our team will be happy to assist you.
It is easy to use.
2 April 2026
A very user friendly email handler
A very user friendly email handler. Very easy to use, the free version is suitable for most personal users.
15 April 2026
Easy to use and fast
15 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.