Emerald Blinds and Curtains Reviews 

444
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Replacement for a broken blind quick turnround and very quick to respond to my query about previous blind size and handle position. only one slight wrinkle holes in top of blind to take braket missing... See more

Rated 1 out of 5 stars

Items didn’t arrive. Called before leaving a review but since then have received several unhelpful emails from sales manager disputing what was said on the call. They offered to share transcripts of... See more

Rated 5 out of 5 stars

Received my perfect fit shutters today and they are stunning,well made and better priced than anywhere else I could find. Little hiccup over sizing on my part but quickly resolved. Payed a small amoun... See more

Company replied

Rated 5 out of 5 stars

Ordered 5 Perfect Fits for Bifolds. Great service from Shaun. Was unsure on how to measure as video did not make 100% clear due to square beading. Contacted Emerald for advice and pointed in right dir... See more

Company details

  1. Curtain Shop
  2. Blinds shop

Written by the company

Specialists in made to measure Curtains, Blinds and Fabrics.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

444 reviews

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Replied to 50% of negative reviews

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4.3

All reviews

(444)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful Perfect fit shutters.

Beautiful Perfect fit shutters.
Ordering on line was straight forward, following the on line measurement guide.
Order took almost 4 weeks but this was stated online during the order process.
Delivery arrived extremely well packaged. It took longer to remove the packaging than to fit the shutters.
Amazing quality and the price is the best on line.
Great service- I have more to order . Thank you Emerald Blinds

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Quality Shutters

Ordered shutters and they agreed I could pick them up instead of delivery.
I was a bit late but they waited till I arrived and were very helpful. Shutters are well made and my wife is over the moon with them. Will be ordering more.

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Day and Night blinds

We ordered 8 day and night blinds online. We didn’t encounter any problems with their website. It’s a easy process.
The blinds arrived after two weeks. They were well packed and there was no damage to anyone of them.

27 August 2024
Rated 5 out of 5 stars

Perfect fit blinds from a perfect company

From asking for advice to ordering. Receiving blinds, packaged perfectly. To the finished look I cannot say enough or speak highly enough. Professional service. Expert company. Quality products. I’m over the moon with my perfect fit blinds. Ordering again for another room nxt. Thank you all at emerald curtains and blinds. Your amazing 🤩

20 September 2024
Unprompted review
Rated 4 out of 5 stars

Love my blind

Love my blind. Excellent quality. Although I measure very carefully the shape of my window meant my handyman had to weave some magic. It now looks great !!

24 August 2024
Rated 3 out of 5 stars

Experienced issues

We paid quite a lot of money for shutters for one window which has multiple panels (4 panels in all).
Delivery was just over 4 weeks from ordering + the communication about progress/delivery estimates was quite limited. We ended up chasing it at the 4 week point as we'd not heard anything.
The blinds were well packed but the instructions are quite minimal.
Two of our blinds were sent with the tilt rod on the wrong side.
We had to be sent instructions on how to dismantle it completely to try & fix it. It's not gone back together perfectly which is a bit annoying considering the price paid.
I would have appreciated a partial refund given their error.
The other incorrect one had to be installed upside down for it to be correct.
They look good on but the stiffness of the rod mechanism is very hard to adjust & some are still too stiff/others too loose.
Customer service is quick to respond & helpful though so overall - it was ok but I'd be happier with a partial refund due to the error/hours spent fixing it.

9 September 2024
Emerald Blinds and Curtains logo

Reply from Emerald Blinds and Curtains

Hi Sorry you were not completely satisfied, yes we did not quite get it right for you, but fortunately 99.9% of the time we do, regarding that 2 had the tilt on wrong side i am really sorry about that, one could of just been labelled wrong maybe, but either way yes this was not good enough, we did ask you if you would be ok to dismantle the bottom rail if not we would of arranged to have it collected and rectified for you, it was just that this was the quickest way to sort it for you. let us know by email and we will make you another panel for this one no problem

Rated 5 out of 5 stars

Great fabric price and free advice

I wanted to make my own curtains, and this company was offering the material I liked at the best price I could find on the internet. The fabric arrived very quickly and well packaged. While I was making the curtains, I hit a small problem during the cutting out to make the pattern match, and emailed the company to ask their advice. Even though it was the weekend, I received a very helpful reply almost immediately. I was so pleased I ordered extra fabric to make matching cushions, and would highly recommend the company.

9 August 2024
Rated 5 out of 5 stars

Lovely blind

Well made, good fabric selection and kept to schedule. Would use again and live my blind

4 August 2024
Emerald Blinds and Curtains logo

Reply from Emerald Blinds and Curtains

Hi Thankyou for your kind review

Rated 5 out of 5 stars

Brilliant Blinds for a Superb price!

I can't say enough how pleased I am with my Emerald Blinds & Curtains Perfect Fit Shutters!
I'd been thinking recently about how tatty my venetian blinds were starting to look in my front room bay window and I decided I wanted to fit shutters to give the room a more modern cleaner feel. It doesn't help when you have two cats who love getting tangled up!
After time spent researching my options, I realised the design of my UPVC windows wouldn't allow me to fit conventional shutters. I was really disappointed as I'd set my mind on that look.
Another internet search for alternative window coverings and I came across Emerald Blinds & Curtains. Then I saw their Perfect Fit Shutters! Not quite traditional shutters but wow, did they look to fit the bill! And their fitting system is very creative. No drilling. I hate trying to drill into window surrounds. You're never sure where the metal lintel is for a start. It's always awkward.
After deciding to give them a go, a test if you like for one room, I followed the comprehensive measuring instructions on their website and spent some time taking and checking the window measurements.
I wasn't sure if I needed cotton white or brilliant white so ordered some samples. They cost a couple of pounds and arrived very quickly. Cotton white matched best. Excellent.
I had a couple of queries around the handle cutouts so spoke to Keren via online chat. On a Sunday, which shows their commitment to customer service. A couple of photographs exchanged and with the guidance provided by Karen I was happy to place an order.
The online ordering process is very easy to follow. You just need to be organised and identify each window when you measure them and make sure you enter the details accurately. And check them. The website gives you the price and you pay it online. Easy!
4 weeks later, I had a message saying the shutters were on their way. They arrived last week and were carefully packaged in protective wrap and cushioning. Today, I've spend an hour fitting them.
The shutters are excellent quality and well put together. I am impressed with the price, just over £500 for my bay window. Superb value.
Fitting was relatively straightforward. Each shutter has four clips that slide in between the glass and the window seal. My windows are about 20 years old and getting the clips in was quite tricky. Washing-up liquid and a bit of hard pushing and they eventually went in. Not brilliantly easy but much preferable to drilling and screwing.
After an hour I had all 8 shutters fitted. I had to bend a few clips a little to make them tighter and to ensure the shutters were held securely and all lined up. But what a great look!
I have no hesitation in recommending Emerald Blinds & Curtains. I am very pleased with the look and cost and the whole process went without a hitch.
Now for the rest of the house!

29 July 2024
Emerald Blinds and Curtains logo

Reply from Emerald Blinds and Curtains

Hi That is amazing, so glad you are happy with your shutters, Thankyou

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