Emerald Blinds and Curtains Reviews 

444
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Replacement for a broken blind quick turnround and very quick to respond to my query about previous blind size and handle position. only one slight wrinkle holes in top of blind to take braket missing... See more

Rated 1 out of 5 stars

Items didn’t arrive. Called before leaving a review but since then have received several unhelpful emails from sales manager disputing what was said on the call. They offered to share transcripts of... See more

Rated 5 out of 5 stars

Received my perfect fit shutters today and they are stunning,well made and better priced than anywhere else I could find. Little hiccup over sizing on my part but quickly resolved. Payed a small amoun... See more

Company replied

Rated 5 out of 5 stars

Ordered 5 Perfect Fits for Bifolds. Great service from Shaun. Was unsure on how to measure as video did not make 100% clear due to square beading. Contacted Emerald for advice and pointed in right dir... See more

Company details

  1. Curtain Shop
  2. Blinds shop

Written by the company

Specialists in made to measure Curtains, Blinds and Fabrics.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

444 reviews

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Asks customers to review

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(444)

6 reviews in the last 12 months

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Rated 4 out of 5 stars

Very well made blinds which I love

Very well made blinds which I love. It was commented by our fitter (who has installed hundreds of blinds) that for the longer length blinds there are better fittings provided by a well known online blinds company. Other than that there were loose threads where the fabric had been glued to the header rail, but overall excellent blinds and cheaper than others

13 March 2024
Rated 5 out of 5 stars

Satisfied / happy customer very pleased…

Satisfied / happy customer very pleased with the quality of the blind. The grip blind system is fantastic saves drilling our new tiles and fitted within 5 mins . The blind packaging was great and protected the blind in transit. Would definitely recommend Emerald Blinds and Curtains

25 February 2024
Rated 4 out of 5 stars

Nice design and fast delivery but not…

Nice design and fast delivery but not providing fixation kits .

22 February 2024
Emerald Blinds and Curtains logo

Reply from Emerald Blinds and Curtains

Hi thankyou for your review, we provide all brackets to fit your blinds, but we don't supply screws because we don't know what you are fixing into, example if fixing into concrete would need different screws, compared to drilling into tiles or plasterboard etc etc

Rated 5 out of 5 stars

Highly recommended

Highly recommended. My blinds are amazing. Very helpful, asked the questions that needed to be asked before making them. Great service.

23 February 2024
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Reply from Emerald Blinds and Curtains

Thankyou for your review, Your shutters look fantastic

Rated 3 out of 5 stars

The shutters were nice but two out the…

The shutters were nice but two out the four were a little big .. I checked my measurements and they were correct.. .. I hand to lift the clips up to get them in so they don’t back down …doesn’t look as good as it should .

13 March 2024
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Reply from Emerald Blinds and Curtains

Hi Sorry you were not completely happy with your shutters, our shutters are made 46mm bigger than your glass measurements, if they do not fit, the only reason this can happen is either the measurements you have given us are wrong, or the most likely cause of the problem is you have give us the wrong bead depth as this is crucial to how the shutters fit properly into the brackets supplied, if you would like to contact us we can help you to determine what has gone wrong, as you should not have any problems as long as the above is correct

Rated 5 out of 5 stars

Definitely recommend Emerald Blinds

I am absolutely delighted with my two gripfit roller blinds. They are well made and seem to be very substantial. I ordered samples which I do recommend as the colours & patterns look different on a computer screen. Also recommend having the pelmet covered in the same material as the blind.
I would recommend Emerald Blinds to anyone. Have already recommended you to a friend!

21 February 2024
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Reply from Emerald Blinds and Curtains

Thankyou for your kind review

Rated 5 out of 5 stars

Pleased

I have today received my grip fit blind, I very rarely write reviews but I am so pleased with my blind I thought I would make an exception.
I had it up at my window in no time at all, the hardest part was opening the packaging it was so well wrapped.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

My samples took a while to arrive as I…

My samples took a while to arrive as I put in the wrong address so by the time I got them the promotional offer had expired - Emerald kindly honoured this for me -- the curtains are fab and would highly recommend will use again

12 February 2024
Rated 3 out of 5 stars

Poor delivery partner

The product was 5 stars, but unfortunately the delivery partner was horrendous. They had my blind a week before I received it. Text messages said I wasn't in then 10 mins later text says it hasn't left the depot. I was on the phone on 3 occasions, 1 they forgot to put it on the van, 2 someone rang in sick, 3 the driver had walked out. Very disappointing when the blind is perfect.

7 February 2024
Emerald Blinds and Curtains logo

Reply from Emerald Blinds and Curtains

Hi really sorry you have had this problem from the delivery company, they are a nightmare, we have tried numerous companies and they are all the same, they just don't care.

Rated 4 out of 5 stars

Good customer service

Problems with the initial delivery, but Emerald were excellent with resolving the matter.
The blinds themselves are good quality and the gripfix system is very neat.

10 February 2024

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