eMop Reviews 1,339

It my pleasure working with emop prefect people to work with

Excellent service and great experience

The problem with emop is that their cleaners do not have advanced equipment. The cleaner I got cleaned my carpet using hands and the cleaning machine he got did not have steam cleaning option and was very basic, due to which the dirt did not go away. They also have unnecessary extra high charges, and no one will pick your phone from customer care if there are any issues.I would recommend using a local cleaning company rather than wasting money on this

Great experience working with eMop
Good customer service
I recommend emop to everyone who’s looking for good reliable experience cleaner , eMop is the place.

Booked a "4h Deep Clean", house was left filthy.
Surfaces were barely cleaned, under tables, sofa etc was not even touched. Most windowsills were not even dusted, and neither were the various handles etc.
I was charged an extra £15 to have a cleaner bring a professional hoover, only for her to show up with the tiniest hand hoover possible, hence not appropriate for a deep clean.

Working with emop is a great reward for me I love how they will take you through the whole process with a great understanding of how everything is done,very friendly people and I would like to thank salta for such a wonderful service you give your a ⭐ .

I Would not recommend this service - Twice the cleaners have tripped my electrics on my stove and today one has flooded my bathroom, to the point where my living room has water coming through!

They constantly book cleaners who are scared of dogs, even though I select the option that I have pets and have added additional comments to the booking. I wouldn't mind, she is a 4 month old pug puppy... but I'm still having to lock her outside for the duration of the clean to accommodate.

eMop do not take the same responsibility for the staff, as they're a 'Booking' service. They've also been unresponsive to my contact attempt twice on their 'chat' channel on the website.

Just utilise someone local and avoid eMop all together.

As a recruitment agent for eMop, I’ve had the privilege of seeing firsthand the dedication and professionalism that define our team. eMop is committed to delivering top-quality residential cleaning services, and it shows in the positive feedback we consistently receive from our clients.

What sets eMop apart is our attention to detail, reliability, and the genuine care our cleaners put into every job. We ensure that every professional we recruit is not only skilled and experienced but also shares our high standards for cleanliness and customer service.

Whether it’s a one-time deep clean or regular housekeeping, eMop offers flexible, efficient, and affordable solutions that leave homes sparkling. We take pride in creating a clean, safe, and welcoming environment for every household we serve.

If you're looking for a trusted name in residential cleaning—or a rewarding opportunity in the industry—eMop is a company that delivers on both fronts.

Working with eMop as a recruitment agent has been a truly rewarding experience. The company is built on strong values of trust, reliability, and high-quality service. We specialize in residential cleaning, and our clients consistently praise the professionalism and friendliness of our cleaners.

What I admire most about eMop is the care we take—not just in the homes we clean, but also in the people we bring onto the team. Every cleaner is carefully selected to ensure they meet our standards and treat each home with respect.

It’s clear that eMop isn’t just about cleaning—it’s about making life easier for our clients and creating real job opportunities for hardworking individuals. I’m proud to be part of a company that delivers excellence, both behind the scenes and in every home we visit.

eMop's customer service was really excellent. The booking process was easy and they've been extremely helpful in resolving an issue for us after parts of our clean were missed.

The self employment system is very easy and fast. Roxanne was a brilliant person who works with them and has helped me.

Avoid at All Costs – £160 for a Standard Clean and Extra Charges!
I paid £160 expecting a deep clean, and what I got was a very standard, basic service. The cleaner herself was polite and seemed competent, so this isn’t about her personally – but the service provided by the company is a complete rip-off.

For £160, all they did was mop the floors in 2 bedrooms and 2 bathrooms – nothing else! Even the kitchen wasn’t included, which is absolutely ridiculous for what they call a “deep clean”. I had to pay separately for carpet cleaning. The floor mopping was mediocre at best, and the rest of the flat was left untouched. They didn’t even clear the table – just basic tasks you’d expect weren’t done.

To top it all off, they added an extra £2 charge because the cleaner supposedly worked two hours longer – when in reality she spent about 10 minutes simply talking to me. It felt like they were looking for excuses to charge more.

I’m absolutely shocked. This was not a deep clean by any definition – just a very standard clean with premium pricing. £160+ completely wasted. I would never use this company again and strongly advise others to stay away.

eMop is a coordinated cleaning network that ensures quality customer services. I have been working with eMop and I can attest to the fact that it's a top-notch and a goto company when it comes to rendering cleaning services
They are open 24hours online and always ready to assist cleaners attend to their needs.

EMop is the best.

I’m delighted to work with emop , their communication skills are amazing and the welfare of their staff is top notch. They are proactive in solving problems .I am excited to be part of team.

Working with emop has been the greatest experience I ever had in my life. Their level of listening and understanding is overwhelming and their quick response to complains and solving it is a great experience too. Most of the clients have been having positive outcome on emop. Afolabi

Emop cleaning is one of the greatest cleaning companies,their customer service is second to none. I am satisfied with their staff’s professionalism and customer service.

When it comes to cleaning of any kind, emop is the number one because their cleaning process is top notch and their clients are always happy and satisfied with their service. I am very happy working with emop from beginning till date and my special thanks, goes to Roxanne and other emop customer service teams, for always providing helpful support.

The company is Excellent when it comes to job and their services, I recommend this website and company it can be trusted

Emop company always on point… they’re top-notch😇