Sinocare Inc. Reviews 232

TrustScore 3 out of 5

2.9

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See what reviewers are saying

Rated 5 out of 5 stars

The product is very good, with high quality and neat packaging. It looks original and well-made. Overall, the experience is smooth and the app is easy to use. The support team was very kind and respon... See more

Rated 2 out of 5 stars

I have just purchased a sinocare blood sugar monitor and am slightly dubious of it's accuracy. I took a reading 2 hours after eating and the result was 1.7 mmol/dl which I though was incredibly low. I... See more

Rated 1 out of 5 stars

The norma Sinocarel glucose bloodtest works fine but it turns out that the Continuous Glucose Measurement system Ican3 is totally unreliable. E.g it gives me a reading of 187 mg/dl before lunch while... See more

Company replied

Rated 3 out of 5 stars

Utterly useless instructions nearly caused me to return my 2 in 1 BG and UA meter. After using 7 UA strips following the instruction in the user manual, which clearly states "hold the tip of the test... See more

Company details

  1. Diabetes equipment supplier

Written by the company

Sinocare is dedicated to the innovation of biosensor technology, developing, manufacturing and marketing rapid diagnosis testing products for chronic diseases. Main products:blood glucose monitor, blood pressure monitor, digital oral thermometer, Infrared forehead thermometer, white noise machine, stethoscope etc.


Contact info

2.9

Average

TrustScore 3 out of 5

232 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great product

Great product, this is the 2nd one purchased, does what it says on the tin, and incredibly good value for the benefits received by using the product

2 August 2023
Rated 4 out of 5 stars

Damaged Goods.

Still not received the order after six days have elapsed.
Package arrived on sixth day- damaged.
Goods inside were intact only outer packaging damaged.

20 July 2023
Rated 4 out of 5 stars

Second one great. …

So … the second kit I brought direct from Sinocare is super (quick delivery and works efficiently in 5 second count down). Unfortunately the first one I brought about two months ago was via Amazon but I didn’t open
It and try it for 5 weeks and the meter didn’t work. After 30 days too late to return via Amazon so I just ordered the second.
Now to figure how to return my Anaxon Sinocare purchase (not obvious) do that I have a share.

20 June 2023
Rated 5 out of 5 stars

Thank you.

Thank you answered my query quickly and delivery was quite quick, pleased with order, now learning to use it. Thank you.

28 June 2023
Rated 3 out of 5 stars

Slow to inform customer of progress.

The item purchased is in itself good quality and performs well.
The problem for me was lack of information related to confirmation of order, subsequent information related to status of order and lack of clarity about who it was being delivered by and when.

12 June 2023

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