The product is very good, with high quality and neat packaging. It looks original and well-made. Overall, the experience is smooth and the app is easy to use. The support team was very kind and respon... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have just purchased a sinocare blood sugar monitor and am slightly dubious of it's accuracy. I took a reading 2 hours after eating and the result was 1.7 mmol/dl which I though was incredibly low. I... See more
The norma Sinocarel glucose bloodtest works fine but it turns out that the Continuous Glucose Measurement system Ican3 is totally unreliable. E.g it gives me a reading of 187 mg/dl before lunch while... See more
Company replied
Utterly useless instructions nearly caused me to return my 2 in 1 BG and UA meter. After using 7 UA strips following the instruction in the user manual, which clearly states "hold the tip of the test... See more
Company details
Written by the company
Sinocare is dedicated to the innovation of biosensor technology, developing, manufacturing and marketing rapid diagnosis testing products for chronic diseases. Main products:blood glucose monitor, blood pressure monitor, digital oral thermometer, Infrared forehead thermometer, white noise machine, stethoscope etc.
Contact info
United States
- en.sinocare.com
2.9
Average
232 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 11% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exactly what I ordered before the…
Exactly what I ordered before the delivery date I was given.
26 April 2023
Blood Glucose Strips & Needles
Ordered this item, which is a first, item was advised clearly and defined!
Great service from ordering to delivery, thank you.
Totally recommend!
25 April 2023
Experience ok!
2 April 2023
Fast reliable service
Fast reliable service, items as described, good 'use by' date in 2024,
25 March 2023
All good .fast shipment.good affordable…
All good .fast shipment.good affordable prices.good experience
20 March 2023
AQ UG DEFECT
Hi, this is already the second Safe AQ UG device I get from Amazon that is faulty. It does not detect blood urea data. I have not found your warranty or repair center in Europe.
20 February 2023
Reply from Sinocare Inc.
Hi there,
We hope you are well and would like to thank you for your review.
We apologized the product did not bring you a good shopping experience. Our after-sales colleagues have contacted you and got your reply. In response to your account, we promised to resend you new instruments and equipment, but you refused. We regret the end result.
This is obviously not what we wanted, but we understand your frustration.
We are very sorry again for the inconvenience caused and we hope this does not discourage you from shopping with us again in the future.
Thanks,
Sinocare Customer Service
why don't you deliver to swtzerland?
21 February 2023
Super fast service and great price
6 March 2023
Order arrived all the way from China…
Order arrived all the way from China after only a few days and was in perfect condition.
Much easier than trying to get things locally.
27 February 2023
Send exactly de product required,very…
Send exactly de product required,very fast delivery and in good conditión
6 February 2023
Reply from Sinocare Inc.
Hi there,
We hope you are well and would like to thank you for your review.
For your order, we shipped the goods, but the follow-up logistics lost the goods, which was related to the strike in the UK at that time. We have therefore issued a refund for your order.
We are looking forward to the user experience of our customers, and we will patiently listen to your real suggestions.
This is not an issue which we see very often but we could understand your frustrations.
We are very sorry again for the inconvenience caused and we hope this does not discourage you from shopping with us again in the future.
Thanks,
Sinocare Customer Service
Works perfectly.
2 February 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.