I am so thankful we used enchanting travels to plan our trip to Banff. Our travel consultant helped us decide what type of activities we might enjoy and was very knowledgable about the location. She p... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Kristen Harvey has been a terrific travel "coach." She has worked closely with us to design the trip that "we imagine," as opposed to a typical company's boiler plate agenda. She has listened and re... See more
Company replied
We are so pleased with the plans for our five-day tour of Mexico City curated by Bo Crew. Bo has extensive knowledge of the area, its history, and its culture. He took time to listen to our interest... See more
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We just returned from our second Enchanting Travels adventure. From beginning to end, the company takes care of you. We loved our experiences both in Morocco (in April 2025) and our recent journey to... See more
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Company details
Written by the company
Experience luxury custom travel with a journey that’s uniquely yours. For more than 20 years, our award-winning team of travel experts have crafted over 60,000 dream trips to 70 destinations. Discover the art of luxury custom travel.
Why Choose Enchanting Travels?
Written by the company
- It's Your Vacation. Your Way.
- A custom trip that's uniquely yours, crafted with the help of a dedicated destination expert.
- Discover Unforgettable Experiences
- Our experts have a deep local knowledge, with hand-picked activities we've personally tested ourselves.
- We're With You at Every Step
- From trip planning to 24/7 in-destination support, you'll always talk to the dedicated team you trust.
Contact info
8400 E Prentice Ave, Suite 1500, 80111, Greenwood Village, CO, United States
- +1 888 263 2574
- contact@enchantingtravels.com
- enchantingtravels.com
4.9
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Anna put together the dream trip of a…
Anna put together the dream trip of a lifetime. She took our ideas and the itinerary she proposed is ideal and perfect for our abilities.
27 March 2026
Reply from Enchanting Travels
Dear Ted,
Thank you for your review! It's been a pleasure helping you plan this trip of a lifetime and I can't wait for you to embark on this truly amazing adventure!
Warm regards,
Anna T
Senior Travel Consultant
Rebecca was super helpful and listened…
Rebecca was super helpful and listened to what we actually wanted and needed. She actually made our decision easier to pull the trigger.
26 March 2026
Reply from Enchanting Travels
Dear M & G,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with our service and the support Rebecca provided.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Fast and easy
Amazing Experience working with Taylor McKinley. She set up a 2 week custom trip in 1 day! We meet spoke for about 30 minutes on what we would want to do places to we would like to see. She was very attentive and made our dream vacation come true.
5 March 2026
Reply from Enchanting Travels
Dear Tara,
Thank you so much for the fantastic review! We are delighted to hear that your travel consultant, Taylor, was able to turn your vision into a personalized two-week itinerary in just a single day.
It is wonderful to know that our process felt so attentive and efficient. We take great pride in making dream vacations a reality, and I will be sure to share your high praise with Taylor. She will be thrilled to know she hit the mark so quickly for you!
We wish you an incredible journey and can't wait for you to experience every bit of that dream vacation.
Warm regards,
Francisco U
Guest Relations Specialist
Sisters celebration trip to Japan
My sister and I are planning a special trip to Japan and Thailand to celebrate her birthday. Bo helped us plan a perfect itinerary and made the entire process seem much less overwhelming than had we tried to do it all ourselves!
15 March 2026
Reply from Enchanting Travels
Dear Martha,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so happy with our service and the dedicated support Bo provided.
We wish you an incredible time on your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Bo was so great
Bo was so great ! He was very thorough and answered all of our questions. We are very excited….
25 March 2026
Reply from Enchanting Travels
Dear Susan,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with our service and the support Bo provided.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Derek a true professional
Derek was amazing to deal with. Very attentive, listened well, accommodated every twist and turn we threw at him and built an adventure that is all we could ask for.
24 March 2026
Reply from Enchanting Travels
Dear Gino,
Thank you so much for the great review!
We are thrilled to hear that your travel consultant, Derek, was such a fantastic partner in planning your journey. It is wonderful to know that Derek's attentiveness and ability to navigate every twist and turn helped build the perfect adventure for you.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
I love Enchanting Travels for my travel…
I love Enchanting Travels for my travel needs Alshay is the best. Thank yo for making my dreams come true Katrina
17 March 2026
Reply from Enchanting Travels
Dear Katrina,
Thanks for your kinds words! It was a pleasure to design this special trip for you. Thanks for trusting Enchanting Travels again with your trip of a lifetime.
Warm regards,
Akshay M
Senior Travel Consultant
The customer service was wonderful.
The customer service was wonderful.
Thank you so very much.
13 March 2026
Reply from Enchanting Travels
Dear Darlene,
Thank you for your review. It's been a pleasure helping you all plan this journey of a lifetime.
Warm regards,
Anna T
Senior Travel Consultant
They took the time to really listen to…
They took the time to really listen to what we wanted and delivered a proposal that matched. They responded quickly and effectively to requests and changes and their website was easy and secure to use. Thanks Emily and team.
13 March 2026
Reply from Enchanting Travels
Dear Tara,
Thank you so much for your great review! We are delighted to hear that our team was able to deliver a proposal that truly matched your vision.
It is wonderful to know that our team’s responsiveness and flexibility with changes made the process so smooth for you. We also appreciate your feedback on our website—we strive to make the planning and booking experience as easy and secure as possible, so it’s great to hear that it hit the mark.
We look forward to making this trip a truly memorable experience for you!
Warm regards,
Francisco U
Guest Relations Specialist
Got what we wanted!
Anthony was helpful with picking out our activities. We changed dates several times and it was never a problem. By the end of our travel arrangements we had everything we wanted.
13 March 2026
Reply from Enchanting Travels
Dear Victoria,
Thank you so much for your great review!
We are thrilled to hear that your travel consultant, Anthony, was so helpful in narrowing down the perfect activities for your trip. It is wonderful to know that despite the date changes, the process remained stress-free for you. We take pride in our flexibility, as our main goal is to ensure that by the end of the planning process, you have exactly the journey you envisioned.
We look forward to making this trip a truly memorable experience for you.
Warm regards,
Francisco U
Guest Relations Specialist
Amazing every time.
Amazing every time. . Professional. On time. Great itineraries. Always someone around to help. Can’t praise them enough.
6 February 2026
Unprompted review
Reply from Enchanting Travels
Dear Rochelle,
Thank you so much for your incredible review!
We are absolutely thrilled to hear that we have consistently hit the mark for you. It is our goal to provide a seamless experience every time, and knowing that you value our professional team, timely service, and curated itineraries means the world to us.
We are truly honored by your continued trust and already look forward to helping you plan your next amazing adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Alison did a great job of organizing…
Alison did a great job of organizing the trip and working with the group.
24 February 2026
Reply from Enchanting Travels
Dear Karen,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with our service and the support your travel consultant, Alison, provided.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Reply from Enchanting Travels
Dear Terry,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with the booking experience.
We are just as excited as you are for this journey to begin, and we’re committed to making the rest of your experience just as exceptional!
Warm regards,
Francisco U
Guest Relations Specialist
Alison has made it easy and fun to plan our trip.
Alison has been great at understanding what we wanted. We had to change dates after the first proposal and she was totally flexible and pointed out the positive reasons changing our dates made. She is readily available for questions and our upcoming trip is a dream come true.
16 March 2026
Reply from Enchanting Travels
Thank you so much for your wonderful feedback!
We are thrilled to hear that your travel consultant, Alison, has been such a great partner in bringing your dream trip to life. It is fantastic to know that her flexibility and expertise helped turn a date change into a positive enhancement for your itinerary.
We are just as excited as you are for your adventure to begin!
Warm regards,
Francisco U
Guest Relations Specialist
Reply from Enchanting Travels
Dear Wally,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with our service and the support provided.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Seamless experience
Emily did a great job of determining our interests and developing an itinerary that checks all the boxes. We subsequently did a deeper dive on all of her recommendations prior to booking and feel they are spot on. All follow-up inquiries were addressed promptly. The planning and booking process were both seamless.
17 March 2026
Reply from Enchanting Travels
Thank you so much for your detailed feedback! We are thrilled to hear that your experience with your travel consultant has been so positive and that the planning and booking process was seamless for you.
We take great pride in our team’s ability to truly listen and curate itineraries that check every box, so I will be sure to share your kind words with Emily—she will be delighted to hear that her expertise hit the mark.
We are just as excited as you are for this journey to begin, and we’re committed to making the rest of your experience just as exceptional!
Warm regards,
Francisco U
Guest Relations Specialist
Reply from Enchanting Travels
Dear Cassandra,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with our service and the support Emily provided.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Costa Rica in style
We wanted 4 to 5 star hotels and they booked 5+ stars which was great. We have mobility issues and enchanting tour listened and made great choses for us.
This is our5th trip with Enchanting Tours.
16 February 2026
Unprompted review
Reply from Enchanting Travels
Dear Jeff,
Thank you so much for choosing us for your fifth journey! It is a true honor to have earned your continued trust over so many adventures.
We are delighted that we could exceed your expectations in Costa Rica. Most importantly, we are so pleased to hear that our team listened closely to your requirements and made the right choices to ensure your trip was both comfortable and stylish.
We look forward to helping you plan your next stress-free adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Great travel memories
Knowlegable travel assistants made sure we would experience a trip that would be memorable, enjoyable, and full of stories to take home.
2 March 2026
Unprompted review
Reply from Enchanting Travels
Dear Jean,
Thank you so much for your kind words! We are delighted to hear that our team succeeded in creating a memorable and enjoyable journey for you.
It is our goal to ensure every guest returns home with wonderful stories to tell, and we are so glad we could be a part of your experience.
Warm regards,
Francisco U
Guest Relations Specialist
Great Trip Planning
The staff at Enchanting travels helped us plan a wonderful trip and they provided excellent support in all phases from planning, leading up to the trip, and while we were on the trip. We didn't have to worry about logistics and had an amazing time. I highly recommend working with Enchanting Travels.
28 February 2026
Unprompted review
Reply from Enchanting Travels
Dear Shannon,
Thank you so much for your high recommendation! We are thrilled to hear that you had such an amazing time and that our team provided excellent support throughout every phase of your journey.
It is our goal to handle all the logistics so that you can simply relax and immerse yourself in the experience without any worries. I’m so glad to know that we hit the mark for you from the initial planning stages all the way through your time on the trip.
We look forward to helping you plan your next stress-free adventure.
Warm regards,
Francisco U
Guest Relations Specialist
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