Encore Gifts Reviews 

70
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent company. Put in a preorder for musical con but couldn’t go due to a medical emergency. Sent an email and got a quick response offering to send out my order with no shipping costs. Order arri... See more

Company replied

Rated 5 out of 5 stars

Exactly what I ordered, thrilled with item Very prompt delivery, earlier than expected Brilluant

Rated 5 out of 5 stars

So quick and efficient! Ordered with 'no rush' postage option as for Christmas. Had notification of shipment by the next day and the item is really lovely. Packaged well to protect it but no unnece... See more

Company replied

Rated 5 out of 5 stars

I have purchased a couple of fantastic items from encore gifts as was very impressed with each purchase. It’s a one stop shop for any theatre lovers (and their relatives who struggle to think of somet... See more

Company replied

Company details

  1. E-commerce service
  2. Gift shop

Written by the company

Encore Gifts is your one stop shop for all your Musical Theatre gifts and goodies! Bringing together the best Theatre related small suppliers into one easy to use service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

70 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(70)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant product will look out for…

Brilliant product will look out for more back to the future products

10 August 2025
Encore Gifts logo

Reply from Encore Gifts

Thanks for the 5-Stars, Emma!
We are always adding more products to the range, so hopefully something new for you soon!

Rated 5 out of 5 stars

Fantastic service

Easy ordering, wanted to add an item after I had completed check out, contacted company and this was easily added. Customer service was top notch, friendly and really quick. Totally recommend 5 out of 5!

4 July 2025
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Reply from Encore Gifts

Thanks for the 5-Stars Karen!
We're always happy to help and so happy we were able to get you exactly what you wanted!

Sam

Rated 5 out of 5 stars

Amazing

Such a good shop! Amazing products and my order arrived promptly!

4 October 2024
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Reply from Encore Gifts

Thanks for the lovely review Gracie!
I'm so glad you love your order, I hope to see on our website again soon!

Rated 5 out of 5 stars

Glinda Pens

Arrived in the time stated .Lovely product

16 April 2025
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Reply from Encore Gifts

Thanks for the 5-Star review Teresa, I'm so glad you love the pens!
I look forward to seeing you on our website again soon!

Rated 5 out of 5 stars

The standee product looks great..

The standee product looks great... I cannot wait to give it to my daughter. She got casted as Katherine in Newsies so I am giving her the Jack and Katherine standee!

2 April 2025
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Reply from Encore Gifts

Thanks for the 5-Stars Julie, I'm so glad you love the standees!
Congratulations to your daughter, I hope she loves her Newsies products!

Rated 5 out of 5 stars

excellent

great business, have used them multiple times and service is always excellent, fast, and products are exactly what’s expected

23 February 2025
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Reply from Encore Gifts

Thanks for the 5-Stars Charlotte, and for the repeat custom - it means so much!
We look forward to seeing you on the website again soon!

Rated 5 out of 5 stars

Great website

Had a product that was sold out everywhere else. Fast delivery. Will definitely be ordering again

1 January 2025
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Reply from Encore Gifts

Thanks for the 5-Star review - I'm so glad you were able to find what you wanted with us - we always try to have the best possible range of Musical Theatre goodies!
I hope to see you on our store again soon! :)

Rated 5 out of 5 stars

Great quality

Great quality keyring and stickers. Good service

29 December 2024
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Reply from Encore Gifts

Thanks for the 5 Stars Alison! I'm glad you like your items!

Rated 5 out of 5 stars

Encore Gifts

I met encore gifts at musical con as the staff were amazing so I had to order again. Once again great order and fast delivery and clearly packaged with care

2 December 2024
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Reply from Encore Gifts

Thanks for your feedback Alex - we are glad you love our products and we hope to see you again soon!

Rated 4 out of 5 stars

Good

Loved what I ordered. My only announce is that on the magnets there’s a sticker on the back and when you’re giving that so someone as a present the stickers should be easy peel. My now has annoying marks

30 November 2024
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Reply from Encore Gifts

Hey there,
Thanks for your valuable feedback. All our magnets are fully waterproof, so if you have any issues removing the labels some warm soapy water should get the label off nice and easy.
I hope this helps and you will give us another chance to deliver a 5-Star experience in the future.
Sam
Encore Gifts

Rated 5 out of 5 stars

Vast array of gifts for theatre lovers…

Vast array of gifts for theatre lovers - just wish I had more money to spend 🤑😂.
Prompt delivery exactly when advised.

26 November 2024
Encore Gifts logo

Reply from Encore Gifts

Thanks for the 5-Stars Gillian, we are so glad you love our range! We hope to see you on our store again soon!

Rated 5 out of 5 stars

Lovely product

Lovely product
Fast delivery

22 November 2024
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Reply from Encore Gifts

Thanks for the 5-Stars Alex, it means a lot!

Rated 5 out of 5 stars

Excellent trader and customer service

Initial issue with order as the website allowed me to purchase out of stock items. However, I was quickly contacted and offered a refund or wait for goods. Customer service was great, I received everything which was high quality and good value and I got a free gift as an apology. Excellent trader.

19 November 2024
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Reply from Encore Gifts

Thanks for your review Jacqueline, and thanks for your patience with your order. Whilst rare, issues sadly do happen, and I am glad we were able to deliver a 5-Star outcome for you!

Rated 5 out of 5 stars

Very understanding company

I’m so sorry. I reviewed the wrong company. Encore Gifts were kind enough to put me right.

19 January 2024
Unprompted review
Encore Gifts logo

Reply from Encore Gifts

Hi Karin,
I think you may be reviewing the wrong company.
Encore Gifts is a small business aimed at providing musical theatre gifts to fans. We do not handle any tickets or bookings.

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