They promise you will save money when they switch you but once switched the new supplier almost doubled my monthly direct debit for that whole year , gas prices have gone up buy not doubled , rath... See more
Company replied
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See what reviewers are saying
Energy Helpline unlike before your service has been deteriorated compared with a few years ago, i.e. when I talked to Brian over the phone he was always very evasive to his customer which I found ve... See more
Company replied
Plagues my company with cold sales calls and won't stop - we've had three calls in a single hour and are registered with Telephone Preference Service. Keeps asking for information which would allow th... See more
I went into the Energywise email. Put in details of current energy provider and usage per year plus postcode. They suggested relevant tariffs. You simply clicked on the one you wanted then confirm, ad... See more
Company replied
Company details
Written by the company
A quick and easy energy price comparison service, look no further than energyhelpline! We compare all major UK energy companies, process your switch swiftly and ensure there is no interruption to your supply for maximum peace of mind. Switch with us by phone or online, and save up to £461 on your energy bills! We don't just do electricity and gas, we also have a team of experts who can get you a new meter.
Energy Helpline
Written by the company
- Save up to £461 on your energy bills!
Contact info
Comparison Technologies Ltd, Ground & Lower Ground, One Valentine Place , SE1 8QH, London, United Kingdom
- energyhelpline.com
3.3
Average
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
So easy no hassle
1 September 2021
Reply from Energy Helpline
Hello Laura,
Thank you for your feedback and 5 star reviews.
We aim to make our service as easy as possible for customers to use to switch.
Kind regards,
The Energy Helpline Customer Services Team
Reply from Energy Helpline
Hello Michael,
We would like to thank you for your wonderful feedback!
We do hope to help you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Reply from Energy Helpline
Hello Ms June Meeley,
Thank you very much for your lovely feedback, we really appreciate it!
We hope to help you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Reply from Energy Helpline
Hello RJ,
Thank you for your feedback and 5 star review.
We are happy to read that you found the information you needed on our website.
Kind regards,
The Energy Helpline Customer Services Team
Quick and easy to find good quotes
Quick and easy to find good quotes. I switched and also got cashback.
31 August 2021
Reply from Energy Helpline
Hello Mandy,
We would like to thank you for your feedback.
We are very pleased to read that you found our service easy to use to find an alternative energy supplier.
We hope to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Quick and easy process.
31 August 2021
Reply from Energy Helpline
Hello Lynnette Jones,
Thank you for your feedback and the 5 star review!
We aim to make our service as easy as possible for customers to use, so we are pleased to read your comments.
We do hope that we can assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Very easy site to use.
31 August 2021
Reply from Energy Helpline
Hello K.M,
Thank you for your lovely feedback.
We are happy to read that you found our website easy to use.
We do hope to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Reply from Energy Helpline
Hello Kim Stockwell,
We would like to thank you for feedback and 5 star review!
We are pleased to read that you found our service quick and easy to use.
Kind regards,
The Energy Helpline Customer Services Team
Fast and simple
31 August 2021
Reply from Energy Helpline
Hello Teri,
Thank you for your feedback!
We are pleased to read that you found our service fast and simple to use.
Kind regards,
The Energy Helpline Customer Services Team
A very useful tool that enabled me to…
A very useful tool that enabled me to get a competitive energy deal from September and prior to the impending price increase.
31 August 2021
Reply from Energy Helpline
Hello Roger Smith,
We would like to thank you for your feedback and are happy to read that you found our service useful.
We do hope that we can help you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
After a quick search
After a quick search, I found d want I was looking for and switched in no time. Very easy to use, thank you
31 August 2021
Reply from Energy Helpline
Hello Gabriela,
Thank you for your lovely feedback!
We are happy to read that you found a deal suitable for you and switched over easily.
We hope to help you again in the future!
Kind regard,
The Energy Helpline Customer Services Team
easy to use site offers good as any…
easy to use site offers good as any other site service as rated
30 August 2021
Reply from Energy Helpline
Hello Mick,
We would like to thank you for your feedback! We are pleased to read that you found our service easy to use, as we aim to make the switching process as easy as possible.
We hope to help you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Upset by cost increases proposed by present supplier
My long time energy supplier was increasing my contract by c.35% but after using energy helpline I switched to a suppler where my effective increase is c.12%
30 August 2021
Reply from Energy Helpline
Dear John Bacon,
Thank you for your feedback and 5 star review.
We are pleased to read that you have found a cheaper deal by using our switching service.
We hope to assist you again in the future!
Kind regards,
The Energy Helpline Customer Services Team
Very easy and quick service saving me…
Very easy and quick service saving me £700 over the next year over my existing supplier
30 August 2021
Reply from Energy Helpline
Hello Steven Russell,
Thank you for your feedback! We are pleased to read that we have managed to save you £700 on your energy bills!
We do hope to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Straight forward and easy to use
29 August 2021
Reply from Energy Helpline
Hello Julie,
Thank you for your feedback and the 5 star review!
We are pleased to read that you found our service easy and straight forward to use.
We do hope to help you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
It waS user friendly and very coherant
It waS user friendly and very coherant.
it was easy to read and analyse the info,
Keep up the excellent presentation and customer service.
fond regards
29 August 2021
Reply from Energy Helpline
Hello M Shaikh,
Thank you very much for the wonderful feedback on our service. We are pleased to read that you found our service very user friendly and informative.
We do hope that we can assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Great service ,very straightforward and…
Great service ,very straightforward and easy to use.
29 August 2021
Reply from Energy Helpline
Hello Jeremy,
Thank you for the feedback on your experience when switching suppliers using our service and for the 5 star review!
We hope to help you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Reply from Energy Helpline
Hello Maureen Fare,
We would like to thank you for your lovely feedback. We are pleased to read that you found our service very informative and easy to use, as we aim to make the process as easy as possible for customers.
We hope to help you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Once again, energyhelpline excels
Once again, energy helpline is quick easy and so straightforward to use.
Save hundreds in the time it takes to make a cup of coffee
29 August 2021
Reply from Energy Helpline
Hello CB,
Thank you for the wonderful feedback!
We are delighted to read that you have used our service again and found the process quick and easy.
We do hope that we can assist you again in the future!
Kind regards,
The Energy Helpline Customer Services Team
Great and fast service.
29 August 2021
Reply from Energy Helpline
Dear Mr Robertson,
Thank you for your great feedback, we really appreciate it!
We do hope that we can assist you again in the future with switching your energy suppliers.
Kind regards,
The Energy Helpline Customer Services Team
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