Englishroses Reviews 

240
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 214 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that browsing the website is straightforward and the entire ordering process goes remarkably smoothly. Many consumers are consistently delighted with the gorgeous, healthy plants and exceptionally sturdy packaging that keep everything safe during transit. Some reviewers were not happy with the delivery service, noting unexpected shipping delays or frustrating problems with the arrival schedule. A few other people also felt that quality control could improve, pointing out rare instances of cracked pots or diseased bushes. These occasional setbacks show that while most deliveries succeed, minor fulfillment issues do happen.

What people talk about most

Product

People report positive experiences with product quality, noting that the roses arrive healthy, beautiful, and... See more

Quality

Consumers find quality to be positive, highlighting stunning, healthy plants arriving in perfect condition.... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders consistently arrive on time and as... See more

Order

Customers consistently note positive experiences with order, highlighting that the process is straightforward... See more

Service

Customers had positive experiences with service, highlighting efficient communication, fast delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the Golden wedding rose for my brother & sister in laws 50th anniversary. I had to amend the delivery date, I got through on the telephone straight away & this was changed for me with no pro... See more

Company replied

Rated 5 out of 5 stars

Thank you English Roses 🌹 Received my gorgeous Super Trouper Rose for my other half’s birthday, he was over the moon with it. Beautifully packed and speedy next day delivery. Will definitely rec... See more

Company replied

Rated 5 out of 5 stars

I bought a rose bush in willow basket as a bereavement gift. I was a little nervous not knowing what it would look like on arrival and just hoping it would be a decent size and have blooms etc. my w... See more

Company replied

Rated 5 out of 5 stars

I purchased a rose for a present for my brother in laws 80th birthday. The rose was delivered by DPD on time on the day requested. On undoing the packaging I found the rose to be in perfect condition... See more

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

240 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(240)

217 reviews in the last 12 months

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Rated 5 out of 5 stars

I was very pleased to find the golden…

I was very pleased to find the golden anniversary rose, a perfect gift. The Plant was healthy, well packaged and arrived in perfect condition. The company was very friendly and helpful when I had to phone and amend the delivery date, I would definitly recommend them.

22 April 2026
Unprompted review
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Reply from Englishroses

Hello,
Thank you for leaving a lovely 5 star review for English Roses.
We are always happy to help and are glad to hear that your rose was received in perfect condition.
We hope it blooms for years to come.
English Roses

Rated 2 out of 5 stars

Disappointing rose

I bought two climbing roses. Packaging excellent. The Crimson Cascade with root-ball was lifted out of its pot to find good roots. I took hold of the Arthur Bell and it lifted out of its compost and pot without any resistance whatsoever. There was no significant rootball, just a bare-root rose sat in compost. For a premium product I was surprised and disappointed. Their customer service said "may have been recently re planted". I will not be a returning customer.

18 April 2026
Unprompted review
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Reply from Englishroses

Good afternoon,
Thank you for taking the time to leave a review for English Roses. We like to follow up low rated reviews so we can try and resolve any problems that may have occurred.
We can see that you sent us an email regarding a rose you had received from us and that you were disappointed with the root. A member of our customer service team did respond to your email and had requested some photos so that our Rose Care Team could take a look and provide some help and guidance but we are yet to receive a response from you. We try our best to resolve any rose issues quickly and sufficiently but without the images requested, it is difficult for us to help further.
Our Customer Service team are available 9am-3pm Mon-Fri by either email info@englishroses.co.uk or via telephone on 01243379538 and will be happy to help.
Thanks

Rated 5 out of 5 stars

Great

Very happy with my purchase from English Roses. Great price, quick delivery and a very healthy plant. Will use this site for future purchases

15 April 2026
Unprompted review
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Reply from Englishroses

Hi Vic

Thank you for leaving a lovely 5 star review and we look forward to having you as a returning customer in the future.

English Roses

Rated 5 out of 5 stars

Had a gift voucher for christmas only…

Had a gift voucher for christmas only took so long to order due to the choice of roses that englishroses have. The web sight is easy to navigate and the information about roses is great. Once I found the rose I wanted I was shocked that I could have it with in 48 hours. The rose came very well packed and undamaged. It is healthy and a good size ready to plant out. This is the second rose I have got from them and I cannot recommend them enough.
Will definitely order more

6 April 2026
Unprompted review
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Reply from Englishroses

Hi John

Thank you so much for your lovely 5 star review.
We are delighted to hear your rose arrived well packed and we hope it blooms for years to come.

English Roses

Rated 5 out of 5 stars

First class delivery and service

I bought a special rose for my god mothers 80th birthday. The rose arrived on her special day and was well packaged. She was delighted with her gift and I highly recommend English Roses to everyone. It’s the 3rd one I’ve sent as a gift this year and all have been delivered on time. All last years roses I sent bloomed all summer long!

7 April 2026
Unprompted review
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Reply from Englishroses

Hi Chris

Thank you for the 5 star review and lovely comments - we are so glad your God Mother is happy with the rose and it brings years of blooms.

English Roses

Rated 5 out of 5 stars

Vibrant remembrance Rose

I was looking for a Rose to remember my dear friend's Son who passed away a year ago. He was a very out going guy-full of energy and Love. The Rose I chose was named "Shining Star"which he will always be. It arrived well packaged and with more foliage than I expected for the time of year(April)..It arrived on the day that I allocated. It will be going in her garden and will hopefully thrive
for years to come. Thank you Englishroses.

8 April 2026
Unprompted review
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Reply from Englishroses

Hi Kerry,

Thank you for your review. We are pleased that you found a rose that could commemorate your dear friends son. We hope it will be a beautiful memorial for her to look at for years to come.

English Roses

Rated 5 out of 5 stars

Brilliant

I ordered a Rose as an Anniversary present and was very impressed. The ordering process was simple, the delivery was very quick and I was very happy with the packaging and protection provided. The gift was delightfully received and I would certainly order again and recommend to friends.

2 April 2026
Unprompted review
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Reply from Englishroses

Hello Neil,

Thank you for such a lovely review, we are pleased to hear you were happy with our packaging, we take great pride in making sure our roses arive safely. Enjoy!

English Roses

Rated 5 out of 5 stars

Great product and service

Great product and service

4 April 2026
Unprompted review
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Reply from Englishroses

Hi Jill

Thank you for your 5 star review, We are delighted that you found our products and services great.

English Roses

Rated 5 out of 5 stars

Brought this rose for my mum for her…

Brought this rose for my mum for her 90th birthday, her name is Sheila, so super glad they had a rose named that. Delivery was excellent, so well packaged, boxed upright. Very clear instruction on how to care for the rose, it looked very healthy with new shoots extra. My mum said something about the root was in excellent condition. Nothing to fault, will buy again from English Roses, thanks

3 April 2026
Unprompted review
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Reply from Englishroses

Hi Sharon,

Thank you for your kind review. We are pleased to hear you found one of our named roses. A rose for Sheila is a beautiful choice and we hope she enjoys all the blooms.

English Roses

Rated 5 out of 5 stars

I bought the Absolutely Fabulous rose…

I bought the Absolutely Fabulous rose at 80 as a birthday gift for my mum. She was thrilled when delivered. Very easy and simple process from start to finish. Healthy looking plant in a basket ready to place straight outdoors. Would definitely recommend.

2 April 2026
Unprompted review
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Reply from Englishroses

Hello Julie-anne

Thank you for your 5 star review.
We are delighted that your mum was thrilled with her Absolutely Fabulous rose. It is certainly a popular choice.
We hope her spring amnd summer is full of new blooms

English Roses

Rated 5 out of 5 stars

Beautiful rose

Fantastic customer service, beautiful healthy rose and lovely card. Bought as a gift for a special anniversary and would not hesitate to buy again.

5 April 2026
Unprompted review
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Reply from Englishroses

Hi Michelle

We are very happy to hear you were pleased with our service,
We look forward to hearing from you again.

English Roses

Rated 5 out of 5 stars

Lovely quality rose

Lovely quality rose, packaged beautifully in the gift bag. Ideal retirement present , which my friend was thrilled with. Thank you English Roses

5 April 2026
Unprompted review
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Reply from Englishroses

Hello,

Thank you for leaving us a lovely review.
We hope the rose blooms for your friend for years to come

English Roses

Rated 5 out of 5 stars

Absolutely brilliant!!

Absolutely brilliant from start to finish. As a gift for a couple about to get married, the "Bride & Groom" rose was the perfect choice. Ordering was so easy and offered lots of options for extras like a personal message tag, cards, choice of wrapping etc. I opted for a beautiful wicker basket and a wooden tag along with the message.
The rose arrived by courrier exactly as promised and was incredibly well packaged and in excellent condition. Lots of information on how to open the packaging and care for the rose from the moment it arrived along with more information on how to re-package in order to pass on as a gift.
The rose looks beautifully healthy and in excellent condition and promises to deliver some gorgeous blooms as soon as the weather is right for it. I highly recommend English Roses for choice, quality and excellent service. Thank you so much!

28 March 2026
Unprompted review
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Reply from Englishroses

Thank you for the 5 star review and lovely comments Rob.

We work hard on making sure our packaging is secure and efficient so that roses arrives safely. We are delighted to hear you had a good experience with us and that the rose is healthy, We hope they have many blooms for years to come.

English Roses

Rated 5 out of 5 stars

Special Service

I needed a special scented rose as my wife had just had some good news from her Hospital Consultant. The friendly staff took me through various options before deciding on the Keep Smiling Rose. The care and consideration we received was above and beyond expectation.

26 March 2026
Unprompted review
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Reply from Englishroses

Hello Mike

Thank you so much for the lovely review, it was very nice to meet you.
We are so pleased to hear that your wife received some good news and we hope the rose blooms beautifully for her this Spring and Summer.

All the best
English Roses

Rated 5 out of 5 stars

Great online shopping experience

The rose was very well packaged and arrived safe and healthy. Communication was very good and the ability to choose a delivery date was very helpful.

26 March 2026
Unprompted review
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Reply from Englishroses

Thank you for the 5 stars Trevor we work hard on making sure our packaging is secure and efficient. We are delighted to hear you had a good experience.

English Roses

Rated 5 out of 5 stars

Excellent service

Excellent service arrived quickly when they said ....packaging was first class
Rose looks very healthy
Highly recommend

26 March 2026
Unprompted review
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Reply from Englishroses

Hi Alison

Thank you for the 5 star review. We hope your rose blooms for may years to come.

English Roses

Rated 5 out of 5 stars

A special daughter rose

This was my first time ordering from Englishroses, and I can say I am 100% pleased I did. I bought a rose for my daughter's birthday. It arrived well-packed and in excellent condition, and on the day it was requested to be delivered. I will recommend this site to all my friends and family

26 March 2026
Unprompted review
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Reply from Englishroses

Hi Janet, Thank you for the lovely review, we are so happy you had a great experience and hope you get some lovely blooms.

English Roses

Rated 5 out of 5 stars

Excellent service

I bought the Special Day rose for friends who had recently married. I also ordered the gift bag and wooden heart.
It arrived at their home the following day. Excellent delivery service and I hire the rose is just as good.

23 March 2026
Unprompted review
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Reply from Englishroses

Thank you for the 5 star review, Were so happy that you enjoyed your experience with us and I hope your friends get to enjoy their rose for many years.

English Roses

Rated 5 out of 5 stars

Birthday Rose

The 80th Birthday Rose came well packed and in very good condition it was very easy to order, came on the day requested I've bought from them before and will certainly buy again.

23 March 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Thak you Dorothy for the lovely review.

We work hard on making sure our packaging is secure and efficient.We are pleased to hear your rose arrived on time and in great condition.
We hope you enjoy the blooms.

English Roses

Rated 5 out of 5 stars

The beautiful rose plant arrived…

The beautiful rose plant arrived perfectly packaged and on time. It is a golden wedding present for my brother and his wife and they are delighted with it. We look forward to seeing the lovely yellow blooms later in the year.

28 March 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Hi Heather, thank you for the 5 stars, we work hard on making sure our packaging is secure and efficient. We are delighted to hear your brother and wife are pleased with the rose, hoping for years of blooms.

English Roses

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