I am very disappointed in my experience. I reached out to customer service via their returns page the day after receiving my order. I received no response or tag/labwl to return my item. I have sinc... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Enibbana, don’t care anymore. I returned an order , and heard nothing? I continue to email the company , only to receive an automatic message to say they have received my enquiry, and they will respo... See more
SO HAPPY! Quick delivery to USA, Hawaii to be exact. Wonderful shopping experience and email communication… these boots are KILLER! Fantastic! So stoked to wear these, sad to take them off. I’ll be s... See more
The time promised exceeded my expectations when it arrived , 1 day early. Well boxed. Quality . Prices that are inviting. Comparable to the same High End Designer names as in the Depa... See more
Company details
Written by the company
You are a citizen of the world who is not bound by the norms of society. You don't belong in echo chambers of commercial or conventional stereotypes. We are eNibbana. We are driven by the desire to provide you with an enunciated mix of originality, comfort, and style. We are inspired by individuality, embrace uniqueness, and celebrate differences. Every shoe, bag, accessory, and decor are individually selected and curated for you, the confident female who embraces her unique style and expresses it to the world. We travel around the world, discovering fresh ideas, one-of-a-kind artists, and their unique brands. We are connected by our shared beliefs that you are not defined by the logos that you wear. You are a brand of your individuality.
Contact info
ul. Cherkovna 72, 1505, SOFIA, Bulgaria
- info@enibbana.com
- enibbana.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Did not received my order
Did not received my order, waiting more than month , no any support from the company
Pretty but small stones
The dog charm is pretty, but the stones are smaller and lighter in color than in the photographs. It's a bit disappointing.
I am very disappointed in my…
I am very disappointed in my experience. I reached out to customer service via their returns page the day after receiving my order. I received no response or tag/labwl to return my item. I have since sent 3 emails to customer service and heard nothing. Now I am stuck with shoes too small for $250. Very disappointing and as a small boutique owner myself I find this very poor service.
I ordered my boots on 8/20/2025
I ordered my boots on 8/20/2025. They have not arrived and the company has not answered my emails.
I hope I get the boots and if they do not fit, I am weary that I will not get a response on the other side of the purchasing experience.
Failed in almost every respect
Charged us for 1-3 day delivery - the shoes took a month to arrive. Did not answer emails, answer their phones or interact to social media messages. Also, the company is not in Italy as advertised but is in Bulgaria.
Absolutely loved my boots
Absolutely loved my boots! The process was super smooth too! I ordered to have shipped to California and I got my order so fast and in perfect condition! Way better service and faster shipping than anything I have ever ordered from the states! Thank you!
The website was all inclusive
The website was all inclusive, provided good descriptions. Delivery information was timely and accurate. The shoes are as spectacular as expected. I love them.
I was looking for a pair of block heels…
I was looking for a pair of block heels to go with a formal dress. The color is a light mauve—difficult color to match. I could have gone with gold shoes. But I found this pair that seemed like the right shade. Beautiful patent leather, made in Italy. I have foot issues and it is usually hard for me to buy shoes on the internet. This is my first experience of shopping with Enibbana. But it most definitely won’t be my last. The shoes arrived. They are gorgeous, so comfortable, and match the dress perfectly. Superb craftsmanship. They were listed at only $120. When I checked out, merchandise was 50% off. And there was free shipping. I was flabbergasted and thrilled to have gotten such an exquisite pair of shoes for only $60. They easily have the quality of a $500 pair of shoes. Thank you Enibbana!!
Fast delivery
Fast delivery. Reasonable price. Exceptional quality. As described. However runs large.
Customer service never replied.
Sandals did not fit. Requests for return label only produced automated replies. After over 1 week I have had no contact with company.
I ordered sandals on Apr 29 and…
I ordered sandals on Apr 29 and enibbana never shipped the order, never replied to any of the emails, IG messages, or life chat
Almost a month later I believe this website is a SCAM
Well-curated collection. Impeccable service
I discovered this company by chance on the internet. What immediately caught my attention was the versatility of its brands. There's something for every taste, and the quality is flawless. I think this company has the most complete and well-curated collection. The assistance is fast and reliable: top-notch! Thank you for the impeccable service!
Speedy delivery from USA to Australia
Speedy delivery from USA to Australia
Great products
The purse is beautiful but damaged
The purse is beautiful. However it arrived with damage on both flaps. I don’t know if it was sent that way or if it happened during transit as the purse was poorly packed. It had no filling and was only wrapped by one layer of bubble wrap.
Return policy is very bad.
No response
I requested a return immediately after receiving product because they were too small. I have sent multiple requests and they just don’t respond.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







