I am very disappointed in my experience. I reached out to customer service via their returns page the day after receiving my order. I received no response or tag/labwl to return my item. I have sinc... See more
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Enibbana, don’t care anymore. I returned an order , and heard nothing? I continue to email the company , only to receive an automatic message to say they have received my enquiry, and they will respo... See more
SO HAPPY! Quick delivery to USA, Hawaii to be exact. Wonderful shopping experience and email communication… these boots are KILLER! Fantastic! So stoked to wear these, sad to take them off. I’ll be s... See more
The time promised exceeded my expectations when it arrived , 1 day early. Well boxed. Quality . Prices that are inviting. Comparable to the same High End Designer names as in the Depa... See more
Company details
Written by the company
You are a citizen of the world who is not bound by the norms of society. You don't belong in echo chambers of commercial or conventional stereotypes. We are eNibbana. We are driven by the desire to provide you with an enunciated mix of originality, comfort, and style. We are inspired by individuality, embrace uniqueness, and celebrate differences. Every shoe, bag, accessory, and decor are individually selected and curated for you, the confident female who embraces her unique style and expresses it to the world. We travel around the world, discovering fresh ideas, one-of-a-kind artists, and their unique brands. We are connected by our shared beliefs that you are not defined by the logos that you wear. You are a brand of your individuality.
Contact info
ul. Cherkovna 72, 1505, SOFIA, Bulgaria
- info@enibbana.com
- enibbana.com
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Hasn’t replied to negative reviews
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Shopping on your website was very easy
Shopping on your website was very easy. Shipping was so fast too!
Worst online store and Customer…
Worst online store and Customer Service. No phone to contact or inquire about your order. I sent about 10 emails and no response. Just Terrible don’t use this online store if you want a response back.
I never received my package
I never received my package, and when I asked for a refund I got no response.
great quality and stylish shoes.
poor quality sole and terrible customer service
The sandals I ordered look beautiful, but the sole began to deteriorate on the very first wear. That was strike one, and then I don't normally write reviews but I have been trying to contact customer service for over a week and have not received any reply either by email or on the live chat. There is no phone number so this is mainly my attempt to reach someone!
Edit: October 2nd 2024: I have been trying regularly since writing this review to reach them and have still not heard anything. They essentially took my money and ran. Do not order from this shop!
Beautifully made shoes
Beautifully made shoes, quick delivery, great all around quality.
They do not fit so I went to send them…
They do not fit so I went to send them back. I printed the DHL label (which I assume is deducted from my refund) However, there is no DHL within 30 miles of me, I read that I could take it to the USPS, but they informed me that they do not accept DHL and they will have to charge me again to send it back.
The other shoe pair straps are very…
Very nice shoes.Only that the other shoe pair straps are very short, over nice shoes. I might make a hole further to fit. My feet are wide but these feel comfortable.
Returns are not easy
wrong shoes
I wrote to you several emails and complained about the shoes they delivered. You don't respond to any of my messages. Your service is a disaster! I will send the shoes back at your expense. The goods were defective. You have received the pictures.
Ordered 3 pairs of shoes and loved…
Ordered 3 pairs of shoes and loved every single pair! Fantastic quality, quick shipping and unbeatable price. I'll be back for more!
Exceptional Selection
Exceptional Selection! From beginning of ordering through process of receiving absolutely the best communication I have ever received from a on line company!!! Would rate 10 Stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!!!
My gold moon boots
I found the exact shoes I was searching for and they arrived quickly considering they came from Europe.
Size 39 was small in style Angie from…
Size 39 was small in style Angie from brand Läst even though another pair from same brand fit with lots of room. They have not responded to request for return label but have only a fourteen day return policy. Order 14588.
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