enjoythedrops.comReviews 

91
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers had a great experience with this company. Customers consistently praise the quality and effectiveness of the products, noting noticeable positive effects on their mood, focus, and overall well-being. Many appreciate the fast delivery and the straightforward process of ordering, with products arriving safely and in good condition. The user experience is often highlighted as positive, with people finding the liquid tinctures absorb quickly and the gummies taste great without artificial additives. However, some people were dissatisfied with occasional shipping delays or issues with packages being lost, attributing these to carriers rather than the company itself.

What people talk about most

Product

Customers consistently note positive experiences with the product, with many finding it effective for easing... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the products,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and quick... See more

User experience

Clients share positive opinions on user experience, with many appreciating the liquid's fast absorption and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Good product overall. Took a little longer to arrive than I expected, but it works well and feels worth it.

Rated 3 out of 5 stars

I really like the product I believe it works but I had a problem with the package! Being lost along the way is not their fault but the carriers.

Rated 3 out of 5 stars

My experience with The Drop was okay overall. The product arrived safely and seems fine, but delivery took a little longer than expected. Not bad, but there is still room for improvement.


Company details

  1. Vitamin & Supplements Shop

Written by the company

OUR STORY: The Drop was created in 2022 to challenge the idea that feeling good has to come from harsh, synthetic, or potentially habit-forming solutions.
Our mission is to help individuals optimise cognitive performance, reduce stress and anxiety, and support a more balanced, positive mental state—using clean, research-informed formulations. Unlike conventional supplements in pill or powder form, we specialise in liquid tinctures designed for enhanced bioavailability. This delivery format allows for faster absorption and more efficient utilisation of active compounds in the body. While significantly more complex to formulate and produce, we prioritise this approach to maximise effectiveness and support consistent, reliable results. In 2024 and early 2025, growth came faster than we were prepared for, and as a small team, things quickly got out of control on the fulfilment side. Orders were delayed or not delivered, which led to a wave of negative reviews. This was a logistics failure—not a reflection of our product quality—but we take full responsibility for the experience customers had. Since mid-2025, we’ve rebuilt our fulfilment systems, improved delivery times, and strengthened customer support to ensure this doesn’t happen again. The Drop today remains driven by the same mission: providing a differentiated, high-bioavailability approach to supplementation through liquid tinctures and gummies, designed to optimise absorption, support cognitive clarity, and enhance overall mental performance.


Contact info

4.0

Great

TrustScore 4 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.0

All reviews

(91)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've been taking the Happy Mind drops…

I've been taking the Happy Mind drops for about a month now, and it's honestly become my favorite part of the morning. It doesn't give you a jittery feeling like coffee does, just a nice, steady calm that lasts through the workday. I really appreciate that it's vegan and doesn't have a bunch of weird artificial sweeteners in it either. Customer service was also super helpful when I had a quick question about my delivery.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

I've been dealing with a lot of…

I've been dealing with a lot of work-related stress lately and decided to give the Happy Mind Gummies a try. Honestly, I was a bit skeptical at first, but I actually noticed a huge difference after just a few days. I feel much more balanced and calm throughout the day, without any of that weird foggy or numb feeling you get from other supplements. Plus, they taste great and have no added sugar. Definitely repurchasing when I run out!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

I have to say The Drop stands out as…

I have to say The Drop stands out as one of the strongest supplement brands I have tried

Their liquid tinctures seem to absorb much faster than standard capsules or tablets and the effects are noticeable in a shorter time They clearly put effort into how their formulas are designed and the emphasis on bioavailability really comes through

Since I started using their products I have personally noticed lower stress and better mental clarity overall The company also feels open and trustworthy and they genuinely appear to care about the people using their products

Overall I am very impressed with how the brand has developed and I definitely plan to continue using their supplements

4 December 2025
Unprompted review
Rated 3 out of 5 stars

Positive first experience.

Positive first experience with the drop. product arrived in good condition and the process was straightforward. Customer service was polite and helpful when connected. would order again.

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Ordered the end of December 25


** UPDATE** Customer service have now been in touch with me and resolved my problem very quickly.
I am glad this has happened as I really do like what they offer.

Ordered the end of December 25
Had an emailing saying Royal mail expecting the package 2 weeks ago and nothing has changed since then.
I have emailed many times and not had 1 single reply.
I dont mind waiting if they just told me something at least.
Currently sitting here feeling like I have been conned. Will have to talk to the bank. They should at the very least touch

**UPDATE**
Customer service have now been in touch with me and resolved my problem very quickly.
I am glad this has happened as I really do like what they offer.

15 January 2026
Unprompted review
enjoythedrops.com logo

Reply from enjoythedrops.com

Hi Chad, thank you for the feedback. We’re very glad we were able to resolve that issue for you.

All the best,
Aarya

Rated 5 out of 5 stars

Gummies

After reading a ton of negative reviews, I understand why any positive feedback immediately gets labeled as paid or bot-generated. Honestly, I had the same doubts before ordering. When I placed my order, I realized I had accidentally signed up for a subscription. I cancelled it right away, and the cancellation went through without any issues — no hidden charges, no weird delays.
My package arrived normally, and I got the gummies I paid for. I’ve been using them for a while now and, to my surprise, they actually seem to have an effect. I feel more balanced, more communicative, and generally in a better mood throughout the day. I’m not claiming this is some miracle product, and I’m fully aware it could just be placebo, but the results for me are noticeable enough that I’m planning to finish my bags and see how I feel over the longer term.
So my experience so far is simple: subscription cancelled successfully, order delivered without drama, and the product seems to make a positive difference for me personally. Not trying to convince anyone — just sharing what actually happened...

7 January 2026
Unprompted review
enjoythedrops.com logo

Reply from enjoythedrops.com

Thank you so much for this incredibly thoughtful and candid review. To be completely honest, reading this made our day.

We’re also thrilled to hear the gummies are making a tangible difference in your daily mood and communication! Whether it’s the formula or just a great routine, we’re just glad to be a part of your wellness journey.
Thank you for sharing your real experience based on facts . It means the world to a brand trying to do things the right way.

Thank you Davor!

Rated 2 out of 5 stars

Terrible customer service.

Fantastic product, terrible customer service, unfulfilled orders and frustrating generic email responses.
I am still waiting on my April order or a refund, despite chasing this since May. I previously cancelled my subscription as they kept being late and leaving packets out, thought I'd try a 'one off order' in April with better results. Alas no.
I buy them through Amazon now to avoid this problem. It's a shame as it was a great little company with great customer service.
There's no excuse for the lack of refund though. Order from their website at your own peril!

17 August 2025
Unprompted review
Rated 3 out of 5 stars

Drop has clean ingredients and good…

Drop has clean ingredients and good customer service. They resolved a lost package issue promptly. The gummies taste great, but it’s still early to judge their full effectiveness. Overall, a decent experience with some positives.

17 February 2025
Unprompted review
Rated 1 out of 5 stars

The absolute worst "company" I've ever…

The absolute worst "company" I've ever dealt with.

Still awaiting refunds for two consecutive months supply (which I had previously asked them to cancel the subscription; which I have no recollection of setting up in the first place).

They're not even opening my messages now. I think they may have blocked my messages.

I see they've also disabled the comments on FB. Says it all really.

I'm owed another €50 and I want it back!

DO NOT GIVE These PEOPLE YOUR BANK DETAILS.

24 February 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

This company is a scam! Trying to get my money back but now going through bank. Keep giving me story’s as to why they haven’t sent my order which was ordered on 19th January I’ve now received two fake tracking numbers one from Royal Mail and one from evri still waiting for them to ship order. Don’t waste your money on this scam

19 January 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Perhaps they were selling Gummies at some point but they are just scamming people out of money now.

If you check all the 5 star reviews on here you can tell they are fake as they're by users with only one review. Or they've given 5 stars to other scam sites.

Like others have said, they responded a couple of times with b.s. excuses but they obviously never had any intention of filling the orders. I put my order in December. Now their website is down.

Steer clear if their website comes up again. I will be chasing a refund through PayPal and would advise anyone else still waiting to do the same.

16 December 2024
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Have had to chase every order to which I just receive generic copy and paste replies that are irrelevant (e.g blaming Black Friday delays for the fact an order from October hadn’t arrived). They send out emails encouraging people to order from them when they can’t even fulfil current orders. Another customers details were shared with me, I flagged this data breach and again just got the generic nonsensical email. Still haven’t received an order from a few weeks ago that claimed the delivery time would be 2-3 days. Looks like their website is now offline..

19 January 2025
Unprompted review
Rated 1 out of 5 stars

The brass neck to put up fake 5*…

The brass neck to put up fake 5* reviews whist not replying to your customers. I will be showing my back the generic emails you sent back and ignoring my request for a refund. Telling people to contact you on Facebook messenger and I already had. Fraudster I want my money back

28 January 2025
Unprompted review
Rated 1 out of 5 stars

Placed an order on a subscription

Placed an order on a subscription. Dec 18th. Still waiting for it, several generic emails and messages on Facebook blaming customs etc. Gave me 3 different dates for delivery. I then got an email saying my subscription was due on Jan 18th which I have asked to cancel. I have also asked for a refund to no avail.

18 December 2024
Unprompted review
Rated 1 out of 5 stars

Still Awaiting Delivery.....

I placed an order on 2nd January, still waiting for it.
I have contacted them 3 times and keep getting the same auto-generated reply "While UK orders are being delivered promptly, orders to Ireland and Iceland are facing delays". I live in the UK, no, orders are not being delivered promptly!
I finally got a human on Instagram who assured me my delivery would be received by Thursday, or Friday at the latest. Nothing has arrived, and no notification from Royal Mail or any couriers to say I have a parcel due.

As a first-time customer, I shall not be returning.

17 January 2025
Unprompted review

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