enjoythedrops.com Reviews 

91
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers had a great experience with this company. Customers consistently praise the quality and effectiveness of the products, noting noticeable positive effects on their mood, focus, and overall well-being. Many appreciate the fast delivery and the straightforward process of ordering, with products arriving safely and in good condition. The user experience is often highlighted as positive, with people finding the liquid tinctures absorb quickly and the gummies taste great without artificial additives. However, some people were dissatisfied with occasional shipping delays or issues with packages being lost, attributing these to carriers rather than the company itself.

What people talk about most

Product

Customers consistently note positive experiences with the product, with many finding it effective for easing... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the products,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and quick... See more

User experience

Clients share positive opinions on user experience, with many appreciating the liquid's fast absorption and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Good product overall. Took a little longer to arrive than I expected, but it works well and feels worth it.

Rated 3 out of 5 stars

I really like the product I believe it works but I had a problem with the package! Being lost along the way is not their fault but the carriers.

Rated 3 out of 5 stars

My experience with The Drop was okay overall. The product arrived safely and seems fine, but delivery took a little longer than expected. Not bad, but there is still room for improvement.


Company details

  1. Vitamin & Supplements Shop

Written by the company

OUR STORY: The Drop was created in 2022 to challenge the idea that feeling good has to come from harsh, synthetic, or potentially habit-forming solutions.
Our mission is to help individuals optimise cognitive performance, reduce stress and anxiety, and support a more balanced, positive mental state—using clean, research-informed formulations. Unlike conventional supplements in pill or powder form, we specialise in liquid tinctures designed for enhanced bioavailability. This delivery format allows for faster absorption and more efficient utilisation of active compounds in the body. While significantly more complex to formulate and produce, we prioritise this approach to maximise effectiveness and support consistent, reliable results. In 2024 and early 2025, growth came faster than we were prepared for, and as a small team, things quickly got out of control on the fulfilment side. Orders were delayed or not delivered, which led to a wave of negative reviews. This was a logistics failure—not a reflection of our product quality—but we take full responsibility for the experience customers had. Since mid-2025, we’ve rebuilt our fulfilment systems, improved delivery times, and strengthened customer support to ensure this doesn’t happen again. The Drop today remains driven by the same mission: providing a differentiated, high-bioavailability approach to supplementation through liquid tinctures and gummies, designed to optimise absorption, support cognitive clarity, and enhance overall mental performance.


Contact info

4.0

Great

TrustScore 4 out of 5

91 reviews

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Asks customers to review

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Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.0

All reviews

(91)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hands down the best mushroom brand I've…

Hands down the best mushroom brand I've tried! I've experimented with few others, but these gummies actually make a difference. They've earned a loyal customer in me :)

12 September 2024
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Reply from enjoythedrops.com

Hi Finlay! Thank you so much for sharing your experience!

We're thrilled to have you as a customer and truly appreciate your support :)

Rated 5 out of 5 stars

Happy

My order was delayed because of customs, and the package was a bit damaged when it arrived, but the gummies still worked perfectly fine. They really help with my mood and focus. Despite the delay, I’ll definitely order again!

3 September 2024
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Reply from enjoythedrops.com

Hi Arosh! Thank you so much for sharing your experience!

We're thrilled to have you as a customer and truly appreciate your support :)

Rated 5 out of 5 stars

I love these gummies!

I love these gummies!
I’ve been taking them for a few months now and I’ve noticed a significant improvement in my mood, focus, and a decrease in daily stress. Highly recommend

13 September 2024
Unprompted review
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Reply from enjoythedrops.com

Thank you so much for sharing your experience!

We're thrilled to have you as a customer and truly appreciate your support :)

Rated 2 out of 5 stars

Bad customer service

Product itself was good but customer service was terrible, I was lied to on multiple occasions about my order and was eventually ignored by this company. The issue was I had paid over £40 for 2x happy mind gummies and only ever received one packet. I contacted the company by email with proof inc the weight on the package I received and they failed to rectify this or refund/replace.

Avoid this company.

9 July 2024
Unprompted review
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Reply from enjoythedrops.com


I apologize for the inconvenience, Myles. We're happy to assist you and ensure your issue is resolved. Please double-check that you're emailing the correct address: hello@enjoythedrops.com. Our team monitors emails daily, and we haven’t received an inquiry from you so far.

For refunds, we are obligated to process any valid refund requests, and failure to do so would result in penalties. Therefore, it would not be in our interest to withhold a refund. Kindly email us again or send us a direct message on social media, and we'll make sure you receive your refund for the missing items.

Have a great day!

Rated 5 out of 5 stars

Fantastic product. Happy mind gummies really work.

Happy mind gummies are amazing. I first got them for myself for anxiety, brain fog, and fatigue and found a difference very quickly. I checked out a lot of natural products on the market and I loved the combination of Ashwagandha, Rhodiola and Lions mane mushroom in Happy Mind. As a holistic therapist and fertility and menopause specialist I also wanted to find a product to recommend to clients for their benefits and I now recommend them to everyone, family and friend and clients and they love them too. Thanks for such a great product.

9 September 2024
Unprompted review
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Reply from enjoythedrops.com

Hi Moira!
Thank you so much for sharing your experience!

We're thrilled to have you as a customer and truly appreciate your support :)

Rated 1 out of 5 stars

Don’t order from this company …

I’ve asked for a refund after ordering the drops in June (3 months ago) and I’ve had emails that say a refund has been issued. However, I don’t have the money in my account. I won’t recommend this company at all. It shouldn’t take 3 months and a lot of time and energy trying to get a product I ordered in good faith or a refund that should be easy to issue! Please can you let me know when I will get my refund ASAP?

6 June 2024
Unprompted review
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Reply from enjoythedrops.com

Hi Cheryl,

Thank you for sharing your feedback with us. As we discussed earlier today on social media, I can confirm that you have two orders with us. The first order was delivered successfully, while the second experienced a delay, for which we sincerely apologize.

The refund for the second order has been processed, and screenshots were provided to confirm that it was issued this morning. Please allow 2-3 days for it to reflect in your bank account.

We kindly ask that any reviews accurately reflect the situation, as trustpilot take false reviews seriously. We’re also happy to share those screenshots of refund confirmation here for your convenience.



Kind regards,

Rated 1 out of 5 stars

Potential scam - don’t trust.

Product is fine but service is atrocious. I ‘subscribed’ after getting my first batch (which was delayed by weeks) in the hopes that I wouldn’t have the same issues with delays. I paid for my first ‘subscription’ in June which was supposed to include sleep gummies. I chased when there was no sign of them and kept getting told I’d have them soon. I asked about subscription and they just said the sleep gummies were no longer available and just refunded me (which was not what I asked). I then got charged in July so manually cancelled the sub. Loooooong story short, it is now September and I got a customs charge for my order and was very annoyed cos I didn’t get charged this before but I just paid it thinking I was getting both packs owed to me but NO only one pack and zero responses to mails etc. Definitely some sort of scam happening here.

UPDATE: I understand how subscriptions work. You pay and you get a product. In this case I paid but received no products. Your customer service CANNOT READ!!!!!!!

3 June 2024
Unprompted review
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Reply from enjoythedrops.com



Hi Sinead,
Thank you for your feedback, and I’m truly sorry to hear about your experience. We have processed a refund for the missing items, as we take full responsibility for that.

Regarding the subscription, as with most subscription services, it will automatically renew unless canceled. This is the nature of a subscription, and that’s why it’s important to cancel if you no longer wish to be charged.

Our subscription is simple and easy to cancel at any time.

We're sorry about the customs charge, but unfortunately, when ordering from the UK, this is a standard procedure, and we have no control over how Irish customs apply their fees. However, if you send us the receipt, we’ll be happy to refund the customs charges. We aim to make things as easy as possible—just reach out, and we’ll take care of it for you. Have a great weekend, Sinead!

Rated 5 out of 5 stars

“ this stuff is amazing

“ this stuff is amazing , help me with my adhd symptoms , my daughter also uses it at school when she feels stressed before her exams
Absolutely amazing will be buying more “

25 June 2024
Unprompted review
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Reply from enjoythedrops.com

Hi Gina!

We're thrilled to have you as a customer and truly appreciate your support :)

Rated 5 out of 5 stars

It's a Game Changer

Honestly, I was a bit skeptical about all those mushrooms and adaptogens, but my gosh... I never felt calmer, focused. My anxiety just disappears, my focus improves. I even started to check out emails that had been sitting on a pile for a year or so. Definitely highly recommended. Thank you!

27 August 2024
Unprompted review
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Reply from enjoythedrops.com

Thank you so much for sharing your experience Ryan!

We're thrilled to have you as a customer and truly appreciate your support :)

Rated 5 out of 5 stars

i ordered this product (happy gummies)…

i ordered this product (happy gummies) not expecting much effect to occur, however after a month of taking the recommended dosage per day, i have felt that this has effected my mental health and honestly changed my life for the better. Amazing customer service and support, as well as an amazing, effective product that i will now use for the rest of my life.

29 August 2024
Unprompted review
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Reply from enjoythedrops.com

Hi Joshi!
Thank you so much for sharing your experience!

We're thrilled to have you as a customer and truly appreciate your support :)

Rated 5 out of 5 stars

Fantastic products keeping me calm

Fantastic products, so good that they always sell out 😂. Thanks for providing my daily dose of calm.

2 September 2024
Unprompted review
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Reply from enjoythedrops.com

Thank you so much for sharing your experience Daniel!

We're thrilled to have you as a customer and truly appreciate your support :)

Rated 5 out of 5 stars

Good experience

the delivery could be faster, I understand it's due to high demand. But other than that I've had an amazing experience with this company, from their customer service to the product's benefits. Highly recommend!

23 August 2024
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Reply from enjoythedrops.com

Thank you so much for sharing your experience!

We're thrilled to have you as a customer and truly appreciate your support :)

Rated 1 out of 5 stars

No order, no reimbursement

No order, no reimbursement

No product received and I have tried multiple times to get a refund, but nothing more than at times someone replies that the product will shortly be sent.

Ordered in May, and still no product...

---

Can you please send information of refund to my mail and not here - I have not received a refund or any information regarding it to my personal mail! Or even better, maybe you could actually refund me the money!

27 May 2024
Unprompted review
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Reply from enjoythedrops.com

We apologize for the inconvenience you experienced :( After reviewing your order details, I can confirm that a full refund has been issued. If you need any more assistance please drop us a message at
( hello@enjoythedrops.com )

All the best!

Rated 5 out of 5 stars

Amazing customer service

I recently had an issue with my order where I received the wrong product I reached out to them via social media and Michael was incredibly helpful and kind. He quickly arranged to resend my order with the correct item and even processed a refund! so I ended up not paying for either set of gummies. I’m extremely satisfied with how this was handled and will definitely be ordering again. Fantastic customer service!

21 August 2024
Rated 5 out of 5 stars

Brilliant products!

I've used both the stress and sleep gummies, as well as the happy minddrops, and I can't recommend them enough! They’ve made such a difference for me. I really hope the drops will be back in stock soon. I haven’t been able to find a way to order them.

14 August 2024
Rated 1 out of 5 stars

No Product

Absolutely disgraceful conduct by this company. There was a problem with my 1st order in relation to hoe long the delivery was taking. They apologised, offered me another product free of charge with my current order. I eventually received my original order minus the free product. I have asked and have been repeatedly told it is on the way. I have since ordered two more orders since April and as of today I havent received either order. I have been refunded for 1 but nothing about the remaining order except the odd email saying its on the way. I would not recommend this company at all. Very unreliable.

21 August 2024
Unprompted review
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Reply from enjoythedrops.com

Thank you for your feedback. I reviewed your order history and confirmed that your April order 1011052 and May order 1012301 were successfully delivered, with delivery confirmation received from An Post Ireland.

The June / July order has been refunded as per your request.
If you need any further assistance, please don't hesitate to email us.

Rated 5 out of 5 stars

Game changing!

As someone with ADHD, taking happy mind gummies daily has significantly reduced the mental clutter and I feel much calmer as a result.

14 August 2024

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