Envoy Financial Reviews 

302
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and approachable attitude, making the entire process smooth and stress-free. The service provided is often described as exceptional, with many people appreciating the personalized guidance and clear explanations, especially for first-time buyers. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that queries are always answered promptly and thoroughly. However, some customers also noted that they felt left in the dark for most of the process, wishing for more regular communication and guidance.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Consumers find customer service to be positive, consistently praising the professionalism, knowledge, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the process was made... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt and attentive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ross has been the best mortgage broker I could have asked for. Everyone is aware buying a home can be stressful, but Ross made everything seem quite easy. He stood by my side every step of the way, an... See more

Rated 5 out of 5 stars

Couldn't rate Graeme and Karolina from Envoy Financial highly enough. We recently moved into our new home, and as this was our first time dealing with both selling and buying, their advice and guidanc... See more

Company replied

Rated 5 out of 5 stars

Ross and Erin are simply the best when it comes to mortgages. As a first-time buyer, I had countless small questions and worries, but they patiently clarified every single one without hesitation. T... See more

Company replied

Rated 5 out of 5 stars

Another massive thank you to my long term mortgage advisor Robyn who has completed all the mortgage applications on my property since 2019. You’re still the best in the business and still manage... See more

Company replied


Company details

  1. Mortgage broker

Written by the company

At Envoy we cover all facets of property related mortgage advice. To put it simply we allow our clients to make value adding decisions based on our extensive experience & market knowledge. We offer a genuine end to end approach whether you’re buying your first home, moving home or looking to secure the best re-mortgage deal. Our whole focus is our clients. We aim to create a lifetime relationship with each client. We want to help you source and select your new home, secure you the funding you need to buy it; and ensure you have all the correct insurances in place to keep it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

302 reviews

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4.9

All reviews

(302)

121 reviews in the last 12 months

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Rated 5 out of 5 stars

So thankful

As first time buyers we had no idea where to start but as soon as I spoke with Robyn I knew we were in the right hands. Since the start Robyn has kept in touch with us, always kept us up to date with where we were at during the full process. Robyn also helped us set up all insurance we required, always the best service I cannot recommend the team enough.
We both cannot thank Robyn & all the team at Envoy for all the help

17 November 2025
Unprompted review
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Reply from Envoy Financial

Delighted to have been able to help and we appreciate your kind review.

Rated 5 out of 5 stars

My experience with Envoy Financial was…

My experience with Envoy Financial was exceptional. Graeme went out of his way and was always available round the clock to help us secure our first buyers property built by Taylor Whimpey. They helped with insurances as well

13 November 2025
Unprompted review
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Reply from Envoy Financial

Delighted to have been able to help. Thanks for leaving us a review.

Rated 5 out of 5 stars

Fantastic advice and guided through the…

Fantastic advice and guided through the services from start to me taking the property
I have recommended other family members to Envoy and will keep doing so

13 November 2025
Unprompted review
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Reply from Envoy Financial

Thank you. We are glad we could help.

Rated 5 out of 5 stars

Ross and Erin made me feel at ease from…

Ross and Erin made me feel at ease from the very first phone call about getting a first time mortgage, Ross thoroughly explained everything and couldn’t do enough for you, all queries were responded to quickly and were always updated by the team regarding the application. Ross and his team made it’s a smooth relaxed experience when it’s anything but, I would 100% recommend envoy financial for all your mortgage needs!

12 November 2025
Unprompted review
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Reply from Envoy Financial

We are glad we could help. Thank you for the review.

Rated 5 out of 5 stars

Excellent service

Excellent service arranging a new mortgage by Meryn and Amy. Made a potentially complex and stressful process straightforward and stress-free! Thank you both, much appreciated.

12 November 2025
Unprompted review
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Reply from Envoy Financial

Thanks for the kind words, we are delighted to have been able to help.

Rated 5 out of 5 stars

Envoy Financial - simply the best

We cannot recommend Ross, Erin and the team at Envoy Financial enough. As a first-time buyer, the entire process seemed incredibly daunting, but Ross was a guiding light from start to finish.

They took the time to carefully walk me through each step and address all of my queries, no matter how small. They were constantly one step ahead of me and kept me updated throughout the entire process, so we never once had to follow up with them for an update.

When we were having minor issue to find a solicitor, Ross found a solutions. The team was also found us an incredibly competetive interest rate and we did'nt expect. They took time to review and update our mortgage offer everytime interest rate is changing for us to get the lowest one.

Thanks to their dedication and hard work, we are now happily in our new home. We wouldn't be here without them. If you want a seamless, stress-free experience and the best possible deal, look no further!

7 November 2025
Unprompted review
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Reply from Envoy Financial

Thank you for the detailed and positive review. We are glad we could help.

Rated 5 out of 5 stars

Excellent Service – Highly Recommend!

Brogan was absolutely fantastic to deal with. She was friendly, professional, and incredibly efficient throughout the entire process. Everything was handled smoothly and with great attention to detail, making what could have been a stressful experience feel easy and straightforward. I wouldn't hesitate to recommend her to anyone looking for a reliable and trustworthy broker.

22 October 2025
Unprompted review
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Reply from Envoy Financial

Delighted to have been able to help. Thanks for leaving us a review.

Rated 5 out of 5 stars

Lauren is fantastic

Lauren is fantastic, very helpful and understanding and is always there to answer any queries or concerns. Had issue with purchasing my flat due to legal issues from selling point of view but Lauren took it apon herself to find me a mortgage that supported.

Over 6 month period she is always communicating and even after the purchase always a text and phone call aways.

Excellent, friendly and top girl!

15 April 2025
Unprompted review
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Reply from Envoy Financial

Thanks for your kind words. We are glad we could help.

Rated 5 out of 5 stars

Fantastic experience with Envoy Fianancial

Just completed our home buying experience, and we're delighted at the help we received from Graeme and the team at Envoy Financial. I would thoroughly recommend them if you are looking for a mortgage or any insurance-related products.

20 October 2025
Unprompted review
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Reply from Envoy Financial

Thanks for leaving us a review. We are glad we could help.

Rated 5 out of 5 stars

Exceptional Service and Expertise from…

Exceptional Service and Expertise from Ross!
From the very first conversation, Ross made the mortgage process simple and stress-free. He took the time to understand my situation, explained every step clearly, and found a fantastic deal that suited my needs perfectly.
What really stood out was Ross’s professionalism and genuine care. He was always available to answer questions, kept me updated throughout, and went above and beyond to make sure everything went through smoothly and on time.
I felt completely confident that I was in safe hands from start to finish. I wouldn’t hesitate to recommend Ross to anyone looking for expert mortgage advice and a truly personal service.

7 October 2025
Unprompted review
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Reply from Envoy Financial

We appreciate the review and are glad we could help.

Rated 5 out of 5 stars

The best team ever!!!

I just wanted to come on and share my experience with Envoy Financial especially Brogan Gillespie Amy Keegan.

As a first time buyer the process was a little scary and i wasn't actually sure what to expect, the way the girls handed everything was a lot more than we could've asked for. Brogan and Amy took our details and dealt with everything and took the stress away from me and my partner and made the full process easy for us.

I couldn't recommend them enough - this full process has been smooth and easy! We couldn't be anymore thankful ❤️

6 October 2025
Unprompted review
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Reply from Envoy Financial

We are pleased we could help. Thank you for the kind review.

Rated 5 out of 5 stars

I had an outstanding experience with…

I had an outstanding experience with Envoy Financial Ltd as my mortgage advisor. From beginning to end, their service was professional, efficient, and truly supportive. A special mention goes to Brogan, my main point of contact, who was exceptional throughout the entire process.

Brogan was knowledgeable, approachable, and always quick to respond to my questions. She guided me through each step with patience and clarity, turning what could have been a stressful experience into a smooth and straightforward journey.

I genuinely appreciate Brogan’s dedication and the personal care she provided. I would highly recommend Envoy Financial Ltd, specially Brogan, to anyone looking for expert mortgage advice and first-class customer service.

1 October 2025
Unprompted review
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Reply from Envoy Financial

Thanks for leaving us a positive review. We are glad we could help.

Rated 5 out of 5 stars

We recently had the pleasure of working…

We recently had the pleasure of working with Graeme at Envoy as our mortgage advisor, and we couldn’t be more satisfied with the experience. We were introduced to Graeme through Taylor Wimpey whilst being a part of their Easy Mover scheme. From our first conversation, he was professional, knowledgeable, and incredibly responsive.
As someone looking to remortgage, we had a lot of questions and concerns. Graeme took the time to explain every step of the process clearly and in plain language, making sure we felt confident in the decisions being made. He presented a range of suitable mortgage options and gave unbiased advice, which helped us choose the best deal for our situation.
Communication was excellent throughout — we were kept informed at each stage, and any queries we had were answered promptly and thoroughly. Graeme also coordinated well with our solicitor and estate agent, ensuring the process moved along smoothly.
Thanks to his support, what could have been a stressful experience turned out to be straightforward and even enjoyable.
Graeme also took care of setting us up with new Home Insurance and updated our Life Insurance policies.
We wouldn’t hesitate to recommend Graeme to anyone looking for honest, efficient, and friendly mortgage advice.

29 September 2025
Unprompted review
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Reply from Envoy Financial

Delighted we could help. Thank you for the kind and detailed review.

Rated 5 out of 5 stars

Outstanding Service

Massive thank you to Ross and Erin for helping us navigate our mortgage for our first home together. They were both so helpful throughout our house buying process.

Communication was excellent and Ross explained everything in detail from start to finish, finding us the best deal to fit our budget.

Would highly recommend Envoy for their first class customer service and removing all stress.

Thank you again - Ryan & Simone

25 September 2025
Unprompted review
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Reply from Envoy Financial

We are glad we could help. Thanks for leaving us a kind review.

Rated 5 out of 5 stars

Envoy keeps it seamless

Ross and Erin from Envoy made the home buying experience seamless.
From the moment we met Ross we were guided through and no question was too much. No matter the time of day.
Even when there was a moment of panic, Ross kept a level head and made sure the problem was solved.
We were updated, guided through what policies would be best and I just can’t thank them enough for removing what could have been a horrible burden.
Thanks guys and to anyone who needs a financial adviser, please, please, please consider these guys.

26 September 2025
Unprompted review
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Reply from Envoy Financial

Thanks for leaving us a positive review. We are glad we could help.

Rated 5 out of 5 stars

Meryn was absolutely fantastic…

Meryn was absolutely fantastic throughout the whole process of helping us to secure our mortgage. The communication, expertise and peace of mind that was provided was invaluable whilst navigating our house move. Cant thank Meryn at Envoy Financial enough and highly recommend to anyone!

19 September 2025
Unprompted review
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Reply from Envoy Financial

We appreciate your kind words. Thank you

Rated 5 out of 5 stars

Excellent service

Excellent service! Thanks to Ross for all the assistance, we were able to get the best mortgage offer and property. Highly recommend ‘ENVOY FINANCIAL’

16 May 2025
Unprompted review
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Reply from Envoy Financial

Thank you. We are glad we could help.

Rated 5 out of 5 stars

If I could give them 6 stars I would

Massive thanks to Ross and Erin at Envoy. As a first time buyer with not even a basic understanding of mortgages or the processes involved, I couldn't have asked for better service. Communication was excellent, clear, concise, super flexible with contact times. There was no upsell for better commission, pushing you this way or that. A solution was provided based exactly on my needs, alternatives were discussed with positives and negatives and then recommendations were suggested based on my circumstances.

For what is one of the most stressful endeavours people can do, they removed the stress.

This may have been my first time using their service, it certainly won't be the last. Speak again come renewal time.

Thanks again,
Alan

28 August 2025
Unprompted review
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Reply from Envoy Financial

Thank you for your kind review, it means a lot to us. We are delighted we could help.

Rated 5 out of 5 stars

Couldn't have asked for a better Mortgage advisor

Graeme and the team at Envoy Financial were fantastic! They found us the best mortgage deal, even securing a better rate before completion that saved us £50 a month. Graeme was flexible, available evenings and weekends, and Amy and Katriona kept us updated throughout. Highly recommend Envoy Financial!

29 August 2025
Unprompted review
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Reply from Envoy Financial

Thank you for leaving us a positive review. We are glad we could help.

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