Envoy Financial Reviews 

302
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and approachable attitude, making the entire process smooth and stress-free. The service provided is often described as exceptional, with many people appreciating the personalized guidance and clear explanations, especially for first-time buyers. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that queries are always answered promptly and thoroughly. However, some customers also noted that they felt left in the dark for most of the process, wishing for more regular communication and guidance.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Consumers find customer service to be positive, consistently praising the professionalism, knowledge, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the process was made... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt and attentive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ross has been the best mortgage broker I could have asked for. Everyone is aware buying a home can be stressful, but Ross made everything seem quite easy. He stood by my side every step of the way, an... See more

Rated 5 out of 5 stars

Couldn't rate Graeme and Karolina from Envoy Financial highly enough. We recently moved into our new home, and as this was our first time dealing with both selling and buying, their advice and guidanc... See more

Company replied

Rated 5 out of 5 stars

Ross and Erin are simply the best when it comes to mortgages. As a first-time buyer, I had countless small questions and worries, but they patiently clarified every single one without hesitation. T... See more

Company replied

Rated 5 out of 5 stars

Another massive thank you to my long term mortgage advisor Robyn who has completed all the mortgage applications on my property since 2019. You’re still the best in the business and still manage... See more

Company replied


Company details

  1. Mortgage broker

Written by the company

At Envoy we cover all facets of property related mortgage advice. To put it simply we allow our clients to make value adding decisions based on our extensive experience & market knowledge. We offer a genuine end to end approach whether you’re buying your first home, moving home or looking to secure the best re-mortgage deal. Our whole focus is our clients. We aim to create a lifetime relationship with each client. We want to help you source and select your new home, secure you the funding you need to buy it; and ensure you have all the correct insurances in place to keep it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

302 reviews

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No recent history of asking for reviews

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4.9

All reviews

(302)

121 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a 1st Class experience from…

I had a 1st Class experience from Brogan and any of her team that I spoke to over the phone.

She was very positive about meeting my needs and managed to go above and beyond in all aspects.

I could not be happier with the service she provided and I am now happy to say I settled into my new home thanks to all her hard work.

16 April 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

Thank you for leaving us a kind review, we are pleased we could help.

Rated 5 out of 5 stars

GREAT SERVICE

Spoke with Envoy to remortgage
Process was quick and easy
From speaking with them to mortgage offer in 1 week
Delighted with service

6 June 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

Thanks for the kind review. We are glad we could help.

Rated 5 out of 5 stars

Excellent Job

Using Brogan’s services to secure the mortgage for our new home was one of the best decisions we made during the process. Brogan kept an eye on the market to find us the best product, kept us informed the whole time and was more than happy to answer our many questions.

The fee, which is quite small in comparison to all of the other expenses when moving house, is a no brainer as it helps you save money in the long run and reduces the amount of stress and thinking you need to do when dealing with all the different aspects of buying and selling.

12 May 2025
Unprompted review
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Reply from Envoy Financial

Thank you for such a kind and positive review. We are pleased we could help.

Rated 5 out of 5 stars

Brilliant experience

Everything was made extremely easy for us, from start to finish. Brogan couldn’t have been more helpful and took a lot of stress away. Thank you so much for all your help.

1 May 2025
Unprompted review
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Reply from Envoy Financial

Thank you for the review. We are glad we could help.

Rated 5 out of 5 stars

Friendly & Helpful

We were given Brogan's contact details by an Estate agent as we were 1st time buyer and had no clue where to start.
Brogan was extremely friendly and helpful always answered any questions we had day or night she always replied very quickly.
The process was very easy we just gave her our information and what we were looking for, she had mortgage in principle in a few days, finding a house was the hard part. She helped us with every part of buying a house from booking views, to helping us understand all the legal stuff at the end of the process, we really couldn't have done it without her help.

16 May 2025
Unprompted review
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Reply from Envoy Financial

Thank you for leaving us a positive review. We are delighted to have been able to help.

Rated 5 out of 5 stars

Highly recommend

Absolutely amazing service from Brogan. She is incredibly knowledgeable and attentive throughout the whole mortgage process. Constant rapid response when we had any questions to be answered. Couldn’t be happier with our experience. Highly recommend!

13 June 2025
Unprompted review
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Reply from Envoy Financial

Glad we could help. Thank you for leaving us a review.

Rated 5 out of 5 stars

Brogan was an excellent help when…

Brogan was an excellent help when buying our first home. She was reliable and flexible out with work hours to suit us, she helped us through every stage to the process and always kept us up to date and in the loop. I would highly recommend brogan and Envoy Financial for first time buyers or anyone looking to move home and require any more advice.

10 April 2025
Unprompted review
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Reply from Envoy Financial

Thanks for leaving us a five-star review. We are delighted to have been able to help.

Rated 5 out of 5 stars

Brogan who has dealt with our last 2…

Brogan who has dealt with our last 2 property purchases has been great, very reliable and always at hand to reply to any queries. Would 100% recommend to anyone to get in contact with her.

17 April 2025
Unprompted review
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Reply from Envoy Financial

Pleased we could help you. We appreciate the kind review.

Rated 5 out of 5 stars

Easy mortage

Brogan made it stress free and easy

30 May 2025
Unprompted review
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Reply from Envoy Financial

Glad we could help. Thanks for the five-star review.

Rated 5 out of 5 stars

Great service from BROGAN from start to…

Great service from BROGAN from start to finish she dealt with our mortgage and life insurance and house insurance can't thank her enough, would highly recommend.

13 June 2025
Unprompted review
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Reply from Envoy Financial

Delighted to have been able to help. Thank you for leaving us a review.

Rated 5 out of 5 stars

Highly recommended!

I can’t recommend Envoy Financial enough. I have used this company for personal mortgages, re mortgages and buy to let mortgages. I wouldn’t trust any other company with my finances. Their customer service excels any other Financial Services company in the market. Thank you for the 5 star service I have received over the years!

29 May 2025
Unprompted review
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Reply from Envoy Financial

Thank you for leaving us a kind review. We are glad we could help.

Rated 5 out of 5 stars

Great service

We were put in touch with Graeme at Envoy Financial by Taylor Wimpey when purchasing a new build home. Graeme was very professional, efficient, knowledgeable and friendly. We could not have asked for a better service. Graeme was always available to answer any queries and nothing was too much trouble.
Thank you Graeme and your team for such an amazing service.
B Hughes.

23 May 2025
Unprompted review
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Reply from Envoy Financial

Delighted to have been able to help. Thanks for leaving us a kind review.

Rated 5 out of 5 stars

Fantastic service

Fantastic service

Ross and his team covered everything and could not have made it any easier. Dealt with anything I asked and offered advice and guidance when required. Could not recommend enough

11 April 2025
Unprompted review
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Reply from Envoy Financial

Thank you for leaving us a positive review, we are glad we could help.

Rated 5 out of 5 stars

Where do we even begin? Steffi Docherty of Envoy Financial is, without doubt, the best in the business.


From the very first conversation, Steffi brought a personal touch alongside clear, professional, and well-explained advice that made the world of difference to us. As two young first-time buyers with a little girl, we were struggling to get a proper start in life and find a home to call our own. That all changed the moment we reached out to Steffi.

She went above and beyond at every stage of the journey. Not only did she explain everything in a way that was easy to understand, she made the whole process relatable, using real-life examples to help us feel informed and in control. It’s rare to find someone who can combine such professionalism with genuine care and compassion – but that’s exactly what Steffi does.

She didn’t just arrange our mortgage; she looked out for properties, contacted estate agents on our behalf, booked viewings, chased information, and made sure we were always one step ahead. Her support gave us confidence and made the entire experience stress-free.

Thanks to Steffi, we are now the proud owners of our first family home – and we are absolutely in love with it. It means the world to us to be able to give our daughter Arla a beautiful house to grow up in. We genuinely could not have done it without her.

If you’re like us and want to take that first step onto the property ladder, please don’t hesitate – Steffi from Envoy Financial is the one you want by your side. She’s not only incredibly skilled, but also a true asset to her profession and to every client lucky enough to work with her.

Thank you so much for everything, Steffi – we’ll never forget it.
With love,
Kyle, Alisha, and your wee bestie Arla x

7 April 2025
Unprompted review
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Reply from Envoy Financial

Thank you for this detailed and positive review. We are delighted that we could help.

Rated 5 out of 5 stars

Ross & Erin⭐️⭐️⭐️⭐️⭐️

I honestly cannot recommend Ross enough. Within 24 hours of first speaking with Ross, our offer was placed and accepted!
As first time buyers, we had lots of questions that were answered around the clock, giving us peace of mind and reassurance.

Also, a massive thank you to Erin who provided support and assistance throughout the process as well!

Officially homeowners, thanks to Ross & Erin at Envoy🫶🏼🏡

28 February 2025
Unprompted review
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Reply from Envoy Financial

Thank you for the kind review, we are glad we were able to help.

Rated 5 out of 5 stars

I'm extremely satisfied with Envoys…

I'm extremely satisfied with Envoys Financial Limited's exceptional service throughout our property purchase. Their team demonstrated professionalism, expertise, and outstanding communication, keeping us informed every step of the way. Their dedication and hard work ensured a smooth transaction, and we couldn't be happier with the outcome. We highly recommend Envoys Financial Limited to anyone looking for reliable and efficient conveyancing services. Their commitment to client satisfaction is truly impressive, and we're grateful for their expertise. Ross billion star ⭐️ for you , you are amazing person

2 May 2025
Unprompted review
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Reply from Envoy Financial

Thank you for the detailed review and kind words. We are pleased we could help.

Rated 5 out of 5 stars

This was my second time using Ross at…

This was my second time using Ross at Envoy and cant thank him enough. Helped me at every stage and made the process super easy. Would recommend to any family or friends

23 April 2025
Unprompted review
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Reply from Envoy Financial

Glad to see you back with us, we are delighted to have been able to help again

Rated 5 out of 5 stars

We were introduced to Ross at Envoy via…

We were introduced to Ross at Envoy via Taylor Wimpey.
Can’t praise enough easy to make an appointment with and offered us great advice and guidance regarding finances.
Will be using In future and will also be recommending to anyone that needs a mortgage advisor.
Thanks again Ross,
Scott and Meghan

22 February 2025
Unprompted review
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Reply from Envoy Financial

Delighted we could help, thanks for leaving us a kind review.

Rated 5 out of 5 stars

Brilliant

Ross and Karolina go above and beyond to provide a top notch customer experience. My family couldn’t be happier in our new home after securing our mortgage made extremely simple. Thank you so much.

7 March 2025
Unprompted review
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Reply from Envoy Financial

Glad we could help! Thanks for leaving us a kind review.

Rated 5 out of 5 stars

Definitely a 5 star ⭐️


Definitely a 5 star ⭐️, you guys are great team, with great outcomes, helping people to accomplish their dreams. Great job, kind team. God bless you all and open more greater doors for you all. 🙏🏽⭐️💕💙xx

10 April 2025
Unprompted review
Envoy Financial logo

Reply from Envoy Financial

Thank you for the kind review. We are glad we could help.

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