Satisfied with the service. Good communication, nice staff,, quick responces by phone, email and Viber. Big variety of products for every taste and needs Fair prices, generaly, the quality of the... See more
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Επιλέξτε έπιπλα online με ευκολία στο Epipla1.gr Είμαστε ένα αξιόπιστο ηλεκτρονικό κατάστημα που προσφέρει μεγάλη ποικιλία επίπλων για κάθε χώρο του σπιτιού σας. Από κλασικά έως μοντέρνα στυλ, έχουμε επιλογές για κάθε χώρο - είτε ψάχνετε για έναν άνετο καναπέ, είτε για ένα πρακτικό γραφείο, είτε για μια ντουλάπα για το διάδρομο. Απολαύστε γρήγορη παράδοση, προσεγμένη εξυπηρέτηση πελατών και μια άνετη εμπειρία αγορών. Βρείτε όλα όσα χρειάζεστε για το σπίτι των ονείρων σας στο Epipla1.gr
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My order went very smoothly at all stages. I was able to communicate with them at all times. Very easy ordering process, with no pre-payment required. The item arrived earlier than expected They were very flexible with the method and place of delivery. All the people I interacted with, from the back office to the associate who delivered the order, were very professional and willing to assist me. The product arrived in mint condition thanks to its excellent packaging. Very good quality and reasonable price. They even called me after I had delivered the item to make sure that everything was OK and to ask me if I had any trouble assembling the item I had purchased. Excellent value for money purchase. I will definitely keep them in mind for future reference. My experience was very positive, hence they are highly recommended.

Reply from Epipla1.gr
Products were delivered before deadline. They were delivered in a good condition. They were packaged in a good protective way. Employees were very helpful and polite, and answered any question I had. Great cooperation!
Only point of improvement, would be to deliver in islands, especially big islands like Crete

Reply from Epipla1.gr
Great quality - price ratio. Both sofa and armchair delivered in time. Overall, I’m very satisfied. The only drawback was that fabric samples were not available in the physical store at the time of my visit, so I had to order without seeing the fabrics in person.

Reply from Epipla1.gr

Reply from Epipla1.gr

Reply from Epipla1.gr
we ordered a beautiful new sofa for our new sitting room .This company is very unusual They take care of you, we got Regular updates from them on our order They make it very easy for you to afford nice products with different payment methods.and on top of all their help and excellent customer care they plant a tree after every purchase I really really highly recommend this great company kind Regards Sue L

Reply from Epipla1.gr
It took them over a month to bring it, and they finally arrange it as I mentioned I would cancel the order

Reply from Epipla1.gr

Reply from Epipla1.gr
Great product for the price I paid. Easy to assemble

Reply from Epipla1.gr
Very decent prices, very good packaging, quality, communication, updating status, customer support present. Various ways of paying. Will definitely buy again, hope they keep the experience and prices the same in the future!
Keep in mind you need to assembly on your own some furniture. ♡

Reply from Epipla1.gr

Reply from Epipla1.gr
Big choice on all furniture.High quality and value for money.

Reply from Epipla1.gr
Excellent customer support and communication was with real humans. My table arrived on time, as scheduled, and the delivery process was clean and easy. Bravo!

Reply from Epipla1.gr
Very responsive and helpful! High quality furniture for every taste.
Highly recomended company.

Reply from Epipla1.gr
While the service when ordering is satisfactory and the gentleman who delivered it is very kind, the furniture is of low quality or the assembly instructions are not at all clear. You have to spend time looking to find what goes in, the hinges are not numbered, and their closures are problematic, and this concerns some kitchen cabinets that I bought.

Reply from Epipla1.gr
Let's start with the product. It was exactly as it was advertised. It arrived within the timescale set by the company and I must say so far we are loving it!! It is exactly what we needed and they delivered it!! As for the company.. well, they are very friendly, professional and they reply within moments of any concern you may have. Will I reccomend them? YES. Will I buy from them again? YES. One thing you may have to consider is the payment. That is of no fault of the company though since they do not use their own delivery service outside of Athens. You need to make the payment if full before buying if you live outside Athens. The company do let you know though before you make the final step of your order, so there is no harm in that to be honest. Once again, a big thank you cause they delivered what we were looking for months an a brilliant price with good quality material.

Reply from Epipla1.gr

Reply from Epipla1.gr
The furniture is beautiful but the customer service didn’t provide any useful information about the whereabouts or delivery day of my order. Only vague responses to my emails.

Reply from Epipla1.gr
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