Satisfied with the service. Good communication, nice staff,, quick responces by phone, email and Viber. Big variety of products for every taste and needs Fair prices, generaly, the quality of the... See more
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we ordered a beautiful new sofa for our new sitting room .This company is very unusual They take care of you, we got Regular updates from them on our order They make it very easy for you to afford nic... See more
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Products were delivered before deadline. They were delivered in a good condition. They were packaged in a good protective way. Employees were very helpful and polite, and answered any question I had.... See more
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It was more than satisfying my experience scrolling your site...I ordered a couch and a TV table and both were more than my expectations. The quality was awesome...the service was more than great and... See more
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Company details
Written by the company
Επιλέξτε έπιπλα online με ευκολία στο Epipla1.gr Είμαστε ένα αξιόπιστο ηλεκτρονικό κατάστημα που προσφέρει μεγάλη ποικιλία επίπλων για κάθε χώρο του σπιτιού σας. Από κλασικά έως μοντέρνα στυλ, έχουμε επιλογές για κάθε χώρο - είτε ψάχνετε για έναν άνετο καναπέ, είτε για ένα πρακτικό γραφείο, είτε για μια ντουλάπα για το διάδρομο. Απολαύστε γρήγορη παράδοση, προσεγμένη εξυπηρέτηση πελατών και μια άνετη εμπειρία αγορών. Βρείτε όλα όσα χρειάζεστε για το σπίτι των ονείρων σας στο Epipla1.gr
Contact info
4.4
Excellent
555 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Good communication right from the start
The store delivered even before the specified time.
The product arrived well packaged and in good condition. Its quality matched expectations and proved to be a good value-for-money purchase.
The only negative is the many products have long delivery times.
10 July 2025
Reply from Epipla1.gr
Thank you very much for your comments regarding your purchase from our online store at Epipla1.gr. Your opinion means a lot to us, and we work hard to satisfy all our customers who decide to buy furniture.
Since our manufacturers are abroad, we do not have the furniture in stock, so production and transport affect the delivery time. This is the reason why we do not have a specific delivery date, but an average delivery time that may vary.
We are constantly working to improve our services and reduce delivery times, so we will definitely take your comments into account.
Thank you for your trust and we look forward to serving you again!
Everything as planned
27 June 2025
Reply from Epipla1.gr
We are glad that everything went as planned with your order and you are satisfied! Thank you for your trust and taking the time to rate us!
We hope you will come back again!
friendly but professional customer care…
friendly but professional customer care . fast delivery, great prices
25 June 2025
Reply from Epipla1.gr
Thank you for your kind words about our team and services! Your opinion is important for us so that we can continue to provide you with an excellent experience. We look forward to see you again in the near future!
Evrything ok
23 June 2025
Reply from Epipla1.gr
Thank you for your time to leave us a comment! We look forward to having you back again.
Very happy with the product
Very happy with the product. Great quality and beautiful.
I would order more things if the delivery time wasn’t a month!
19 June 2025
Reply from Epipla1.gr
Thank you for your time to rate us, your opinion is important for us! We are happy that the product met your expectations. Our manufacturers are from abroad, we don't have the furniture in stock, so production and transportation affect the delivery time.
We are constantly working to improve our service and reduce delivery time, so we will definitely take your feedback into consideration!
Good customer service!
Nice experience, lovely customer service, felt heard and respected
19 June 2025
Reply from Epipla1.gr
We are very happy for your such kind words for our team! Thank you that you chose our shop for your purchase and we hope that you will come back soon!
Great produts at reasonsble prices
3 June 2025
Unprompted review
Reply from Epipla1.gr
Hello, thank you for sharing your opinion, because that means a lot to us! We're glad the products met your expectations and we are here to serve you again in the near future!
Very good experience
Fast delivery, great customer service, very good quality
5 May 2025
Unprompted review
Reply from Epipla1.gr
Hello, we thank you for your positive feedback. We are glad that our product and services met your expectations. We look forward to serve you again in the near future.
I have to say that it was a pleasure…
I have to say that it was a pleasure ordering and then dealing with the customer service at Epipla1. I ordered a bed that had been damaged in transit and, frankly, did not live up to the quality that I had expected for the price. I asked for a replacement part and suggested that they run a quality control on the product. I expected a replacement part, instead customer service emailed and said that they would give me a full refund. I will order from them again for sure!
17 April 2025
Unprompted review
Reply from Epipla1.gr
Dear Karlshoej, we appreciate your time to leave a review of your current purchase from our shop.
We are constantly working towards improving our services and the products we display on our website. That's why your feedback helped us to look at the issue in detail and take action on improving your experience as a customer. We are happy that we managed to resolve the case that arose with the quality issue of the furniture you received and that we finally met your expectations! We look forward to serve you again in the near future!
Reply from Epipla1.gr
Thank you for taking the time to review us. We are sorry that we could not completely meet your expectations.
We are constantly working towards improving our services. We appreciate the opinion of all our customers. If you need our help you can contact us at info@epipla1.gr or by phone at +30 698 193 4030, +30 211 234 0888.
Our customer service team is at your service!
Great quality, very good service
Great quality, very good service. I will buy again!
26 March 2025
Unprompted review
Reply from Epipla1.gr
Hello, thank you for your feedback. We are glad that our services and the furniture quality matched your expectations! We look forward to your return. :)
I received my order a lot sooner than…
I received my order a lot sooner than the first timeline. Very good quality also.
8 November 2024
Unprompted review
Reply from Epipla1.gr
We are so glad for your review and that you were satisfied by our services and the product. We remain at your disposal for your next purchases!
Reply from Epipla1.gr
Thank you for your positive rate and your kind words :) We will be very happy to serve you again in the near future!
Very unprofessional company
Placed an order on 28th of July after calling them to confirm the delivery time which was 7 days. Almost a month after guess what. They haven’t delivered anything. I have called them 3 times and every time they say that there was a slight delay but they are going to deliver within the next week. They even offered a money return. What a joke. Very unprofessional company.
28 July 2024
Unprompted review
Reply from Epipla1.gr
We apologize for the delay in delivery and the dissatisfaction this has caused.
As the number of trucks that have arrived at our warehouse is quite a lot, the process of receiving and sorting the palettes will take a little longer.
As you requested a specific date before the packages sorting is completed, something we were unable to do, we asked if you wished to cancel and receive your money back because of this.
Since you have not informed us of such a request, your order remains active and we will call you as soon as possible for the delivery. Thank you for your understanding!
Great furniture
Great furniture, customer support verry friendly. Recomended!
19 May 2024
Unprompted review
Reply from Epipla1.gr
Thank you for your positive rate and your kind words :) We appreciate it!
Reply from Epipla1.gr
Thank you very much for your time to rate us :) We are grateful for your good comments!
Very good quality of products and helpful customer service
Many choices of products, great quality and the costumer service is very helpful!
2 May 2024
Unprompted review
Reply from Epipla1.gr
Hello, thank you for your feedback and kind words, we are glad that you are satisfied! :) We will wait for you to come back!
Great quality and customer service
17 May 2024
Unprompted review
Reply from Epipla1.gr
Thank you for your rate and your good words, Epipla1 team!
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