I needed help setting up and using the share dealing app. I can honestly say Manish could not have been more helpful and understanding of my issues. He was very patient and appreciated that because we... See more
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EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.
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RAMSIYA made my experience quick, and easy, I cannot thank ramsiya enough, she was very knowledgeable. thank you.

Reply from EQi
Friendly welcome. Understood my request quickly and explained a much quicker way to achieve what I wanted. Which my previous two calls had failed to advise. Took time to make sure I understood the process and confirmed my summary of the conversation as being correct. Advised me to ring back in one week to check process was proceeding.

Reply from EQi
Helpful expert advice pleasantly and speedily delivered by Herschelle to a question that FAQs etc couldn't answer

Reply from EQi
Shares and ISAs are not something I regularly deal in so when I wanted assistance I was aware that I might not be using the correct terminology or even have all of the required details and so was somewhat nervous. The lady I spoke to (Ramsiya ) was patient and extremely helpful and walked me through the whole process. Ramsiya is amazing and, although I am sure other personnel at EQi are also capable in this regard, I hope I am lucky enough to speak to Ramsiya the next time I require assistance.

Reply from EQi
Handling funds for company share schemes and take the time to explain how to handle these on maturity . Ideal for those who only take out shares as part of their work schemes and have little experience of working with the stock market.
However, I cant give a full recommendation as the companies "flexible" ISA encourages individuals to invest more than the given UK allowance of 20K through an ISA (albeit within the 90 day maturity window).

Reply from EQi
Spoke to Ramsiya and she was excellent.Clear information given and very helpful

Reply from EQi
Ramsiya, the lady who assisted me was polite, professional and executed the instruction immediately. many thanks

Reply from EQi
Ramsiya was excellent in completing my request promptly.

Reply from EQi
Ramsiya was very polite proffesional and knowldgeable. Helped me step by step.

Reply from EQi
First Class customer services team that go the extra mile....🚗

Reply from EQi
The member of staff was very calm, professional and helpful.
He quickly understood my problem and it was resolved to my satisfaction.

Reply from EQi
Really great help and good advise from Manish today.

Reply from EQi

Reply from EQi
I was on hold for a long time waiting to connect (circa 20 mins) to discuss my child’s CTF which in the end they sorted out quite quickly and to my satisfaction.

Reply from EQi
Kam from EQi was a great help and had amazing support and experience to help me solve my issues. Highly recommended

Reply from EQi
The assistant stayed on on-line whilst i setup my ISA account so that i could sell some shares. Very patient and clear instructions

Reply from EQi
I had an email re the latest Lloyds dividend in my EQUINITI account but not one from my EQI investment account for some reason. I then inadvertently used the wrong address to try to access my EQI account but subsequent conversation with RAMSIYA guided me to resolve my problem in a very patient manner.
I thank her very much.

Reply from EQi
I call to speak to one of your experts to undertake a trade between accounts
Manish was super friendly and helpful
Tool time to understand my needs, confirmed back and explained clearly what needed to happen together with fees etc
My husband also needed to undertake a similar transaction and I handed over the phone and following ID verification by Manish he helped my husband with his transaction and some additional questions he had
Thank you for making this so straightforward

Reply from EQi
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