Only 1 small problem I was left on hold for 15 plus minutes to discuss my renewal. It would have been better to request a callback. Once I got through, lovely staff, professional service.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Received reminder about renewal of policy including policy booklet. Very straight forward and easy to read and understand, price was cheaper than previous year so win win and cover as expected. Phoned... See more
I often forget when my insurance is due, but on this year has a timely reminder by email. I had the option to renew online which looked simple to do. I needed to make a slight change to rang up, spo... See more
Prompt return call after leaving a request for a quote. Advisor was polite, patient and explained everything about the policy and breakdown cover. On a like for like policy they came back £123 chea... See more
Company replied
Company details
- #69 of 223 best companies in Insurance agency
Information provided by various external sources
Equesure has been established since 2011 and are specialists in arranging equine insurance
Contact info
Lancaster House, Meadow Lane, PE27 4ZB, St Ives, United Kingdom
- 0161 425 7015
- enquiries@equesure.co.uk
- equesure.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
fast acting company and good price
fast acting company and good price, easy to deal with and said they would waive my cancellation fees if i chose not to proceed with the purchase of my horse box

Reply from Equesure
Easy to get insurance renewal sorted…
Easy to get insurance renewal sorted and very helpful staff

Reply from Equesure
I phoned for a quote as I have just…
I phoned for a quote as I have just started my own business transporting horses and the girl I spoke to was so helpful and informative and made the process of taking out insurance so quick and easy.

Reply from Equesure

Reply from Equesure
Great service and reasonable price
Lily was a super helpful advisor, she sorted everything quickly and efficiently. She was friendly and very knowledgeable. A stress free and easy process.

Reply from Equesure
Quick response to answer the phone and…
Quick response to answer the phone and answered my queries quickly and clearly

Reply from Equesure
Professional company
Professional company, precise, polite and excellent communication, very reasonably priced policy, the staff are friendly and very helpful, I am happy with my insurance policy

Reply from Equesure
Equesure horse and rider insurance
Equesure were very helpful in finding suitable insurance for our pony and riders. They were able to help me with my queries and also in completing a required proposal form. I would recommend them to other riders.

Reply from Equesure
Very helpful when I rang..
Very helpful when I rang..
Managed to make contact despite me missing a few calls due to being at work.

Reply from Equesure

Reply from Equesure
They kept the rate competitive as an…
They kept the rate competitive as an existing customer and applied a discount, very much appreciated

Reply from Equesure
Very helpful and professional
I had quite a complicated case for insurance but it was handled efficiently and very professional. I understood exactly what I had bought.
Thank you we have been with equesure for over 3 years and are very satisfied with them.

Reply from Equesure
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






