This is the umpteenth time I’ve ordered from Erraco and I’ve always been impressed at how easy it is. From ordering from the website to receiving your order you are kept informed at every point. When... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Happy with the price, happy with the speed of the delivery. Only comment to be improved on was to have had tracking ahead of time, so more notice but that's only down to my sporadic hours so I didn't... See more
Company replied
Fantastic fast delivery! I ordered the large item and it arrived the next day - really impressed! Excellent service including a 10% off for my first order which was a very good offer. I brought this i... See more
Company replied
Ordered 8 plain white mugs, delivered in 2 working days and extremely well packed in ingeniously protective packaging. The mugs were exactly what I wanted - large, simple, elegant and flawless.
Company replied
Company details
Written by the company
We're eracco an online store distributing workplace supplies at market-leading prices throughout the UK. Ordering products for your workplace doesnt have to be difficult, we make it simple; good prices, good service, rapid delivery.
Contact info
36 High Street, CO9 2AQ, Halstead, United Kingdom
- hello@eracco.co.uk
- eracco.co.uk
4.7
Excellent
508 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was just as it said it would…
Everything was just as it said it would be
1 May 2024
Unprompted review
Reply from Eracco
Thank you for your review! Glad to hear everything was all good :)
Very quick and exact service
Very quick and exact service. No problems at all. Everything simple and usefull. many thanks
2 May 2024
Unprompted review
Reply from Eracco
Thank you for a great review Martin! Hope to have you as a customer again!
Great service & Excellent product at a…
Great service & Excellent product at a great price - definitely recommend this company
3 May 2024
Unprompted review
Reply from Eracco
Thank you very much for leaving a review Shelia. We're pleased to hear that you're happy with everything!
Delivered on time
Delivered on time , easy to order online , will use again if I need anything again
6 May 2024
Unprompted review
Reply from Eracco
Thank you for an excellent review Steven, so glad you was happy and will use us again! :)
Spot on service and price
Spot on service and price , def recommend and will use again :)
26 April 2024
Unprompted review
Reply from Eracco
Thanks for your kind review, we're delighted to hear that you were happy with everything! 🙌
Excellent product and Service!!!
24 April 2024
Unprompted review
Reply from Eracco
Thanks for your kind words Alan. We're pleased to hear that you were happy with the everything! 🤘
We are very pleased with the goods we…
We are very pleased with the goods we received. Prompt posting and delivery. The quality was excellent and the price was very competitive. Will use again.
29 April 2024
Unprompted review
Reply from Eracco
Hi 👋 thanks for leaving your kind review, look forward to seeing you back soon!
Tremendous value for money
Tremendous value for money - kept us informed all the way through - delivered next day - stunning service
29 April 2024
Unprompted review
Reply from Eracco
Thanks very much for leaving a review. We're pleased to hear that you're happy with everything! 🤝
I was skeptical about the website as it…
I was skeptical about the website as it seemed so much cheaper than other sites. However, delivery was really quick and my shepherds hooks look great quality - exactly what I needed!
26 April 2024
Unprompted review
Reply from Eracco
We're very pleased to hear that you're happy with the service Ellie! 🤝
Easy ordering
Easy ordering, arrived promptly, visibility of shipping charge could be improved .
26 April 2024
Unprompted review
Reply from Eracco
Thank you for taking the time to write a kind review Mike :)
Excellent communications first class.
Very pleased with the service, delivery driver went above and beyond to put out package safely around the back, pleased with the product yet to put it over the cage, first class service kept informed all the way along would definitely recommend
22 April 2024
Unprompted review
Reply from Eracco
Great to hear from you Les, thanks for your kind words. We're pleased to hear you're happy with everything! 🙌
A great company to buy from
I found this company by searching on line for the item I ordered. They were the cheapest by far and their pricing was clear. My items arrived very quickly despite not being wrapped up particularly well it was efficient and the company even checked back to see if everything was alright. A first for me buying on line.
I will pass their name and details when anyone asks me about the items I ordered. Thank you.
22 April 2024
Unprompted review
Reply from Eracco
Thanks very much! We appreciate your order and we're very flattered by your review! 🙏
Great price and delivery
Ordered fencing pins at a great price. Unfortunately not all of them arrived (they might have been left on the van due to the packaging) . After contacting customer service the problem was resolved really quickly via email, and the remainder of the order was delivered in less than 24 hours. Thank you!
15 April 2024
Unprompted review
Reply from Eracco
We're delighted to hear that you were happy with the service, we hope to see you back soon! 👌
Fast efficient and customer service…
Fast efficient and customer service very good first rate
17 April 2024
Unprompted review
Reply from Eracco
Thank you for such a good review! We are glad you were happy with everything :)
Speedy delivery
Speedy delivery, very good price and will be ordering again!
17 April 2024
Unprompted review
Reply from Eracco
Thank you for your kind review. We are happy to hear you will be coming back :)
My order was delivered as expected and…
My order was delivered as expected and exactly what I ordered
12 April 2024
Unprompted review
Reply from Eracco
We're very pleased to hear that you're happy with the service! 🤝
Excellent service…
Barrier fencing and pins arrived well-packaged and delivery was prompt. Good price.
12 April 2024
Unprompted review
Reply from Eracco
Thank you very much for your kind review Colin, we are pleased to hear you were happy from start to finish. 👍
Reply from Eracco
Thanks very much for leaving such a kind review Garry. 🤝
As advertised delivered in good time
As advertised delivered in good time. Thank you would buy again
8 April 2024
Unprompted review
Reply from Eracco
Thanks very much for leaving a review Dave. We're pleased to hear that you're happy with everything! 🤝
Very good communication
I found the communication very good, and the items was delivered very quickly. I am also please to say it arrived in good condition as it was a galvanised large wheel barrow, which understandably had no packaging.
8 April 2024
Unprompted review
Reply from Eracco
Great to hear from you Adrian! Thanks for taking the time to leave your kind review. 🤝
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