Great service. Product exactly as described and arrived a day earlier than planned. Delivery driver called beforehand (as requested) and we were able to take delivery without any issues. Had previousl... See more
Company replied
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See what reviewers are saying
I have been ordering Le creuset products from this store (I placed several separate orders). Everything arrived in perfect condition and in a short time. Lina from Erresse was great! We communicated t... See more
Company replied
I ordered the Emile Henry Bread Cloche on the 2nd of December. It was processed and shipped on the 3rd. It arrived on my doorstep on the morning of the 9th of December, all the way from Italy. I'... See more
Company replied
Very well packaged and delivered via UPS with accurate tracking information. Also Trusted Shops gave extra guarantee for the purchased goods. I can fully recommend the service. And the prices at th... See more
Company replied
Company details
Written by the company
Erresse è il negozio online di prodotti casalinghi che offre oggetti unici per la casa e la cucina, sintesi di design e funzionalità. I nostri articoli sono frutto di un’attenta ricerca con l’obiettivo di coniugare stile e bellezza, novità e tendenza.
Contact info
Via F.lli Villa, 20863, Concorezzo (MB), Italy
- +39 039 367319
- info@erresse-shop.it
- erresse-shop.it
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 26% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and good
8 November 2023
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
Great price, quick delivery
2 November 2023
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
rapide efficace super merci
6 November 2023
Reply from Erresse
Grazie per la recensione. Siamo felici di averti accontentato con l'acquisto fatto nel nostro negozio online.
A presto!
ERRESSE
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
everything is at the top level from the…
everything is at the top level from the way of information, packaging and protection of the product to the actual delivery and the date announced for delivery
2 November 2023
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
We did not receive anything
We did not receive anything. The first delivery day (yesterday) the courier claimed there was nobody home which was not true. we were also home today but no package.
27 October 2023
Reply from Erresse
Buongiorno,
La spedizione ha lasciato il nostro magazzino il 27 ottobre ed è andato in consegna il 31 ottobre non trovando nessuno all'indirizzo di destinazione.
Prima di scrivere la recensione, poteva contattarci per risolvere il problema.
ERRESSE
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
Fast Delivery and brand new product
Fast Delivery and brand new product
The Service ist absolutely worth trying it out :)
9 October 2023
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
Set of Lagostina pots and pans…
Very pleased with the pots and pans bought.
However, I am slightly disappointed as delivery could not be affected at my house as the address was incomplete!! The name of the house as well as the name of the street were missing from the address! So, after enquiring about the expected delivery date, I ended up picking the package myself from the delivery depot. Otherwise, the service was excellent! Thanks a million!
5 October 2023
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
Everything ok
We ordered from Germany and delivery was very quick. Very nice goods and everything very well packaged. Grazie
16 October 2023
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
Transport company not at its best
Prompt shipment and packaging was great, all items very well packed and protected.
All items correspond to what was ordered, great prices.
I don't give the 5*, because the carrier had the packaging travelling from depot to depot near my home for 4 days and it indicated on the tracking site: "out for delivery"!
5 October 2023
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
Reliable and quality service!
3 October 2023
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
Everything perfect
Quick delivery, free shipping and for a good price. Everything came in perfect condition.
2 October 2023
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
Super quick delivery and the quality is…
Super quick delivery and the quality is top!
19 September 2023
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
Excellent shopping experience
Excellent customer care, best prices I found in EU for the product I was looking for, top delivery partners, serious packing.
There is nothing else an online shop can have :)
19 September 2023
Reply from Erresse
Thank you for your purchase and thank you for this review which is so important to us. We hope to have you back among our customers soon.
ERRESSE
Hello
Hello,
The article I received is not completly what I have commanded. The handle is in metal when I have commanded the handle you can see on the photo of the article on my commande. So I would like to receive the right handle,
I thank you for your attention and hope to receive the habdle I désire.
Chantal Derlot
25 September 2023
Reply from Erresse
Good morning Chantal,
you could have contacted our customer service to solve the problem.
Regards
ERRESSE
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