Great service. Product exactly as described and arrived a day earlier than planned. Delivery driver called beforehand (as requested) and we were able to take delivery without any issues. Had previousl... See more
Company replied
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See what reviewers are saying
I have been ordering Le creuset products from this store (I placed several separate orders). Everything arrived in perfect condition and in a short time. Lina from Erresse was great! We communicated t... See more
Company replied
I ordered the Emile Henry Bread Cloche on the 2nd of December. It was processed and shipped on the 3rd. It arrived on my doorstep on the morning of the 9th of December, all the way from Italy. I'... See more
Company replied
Very well packaged and delivered via UPS with accurate tracking information. Also Trusted Shops gave extra guarantee for the purchased goods. I can fully recommend the service. And the prices at th... See more
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Company details
Written by the company
Erresse è il negozio online di prodotti casalinghi che offre oggetti unici per la casa e la cucina, sintesi di design e funzionalità. I nostri articoli sono frutto di un’attenta ricerca con l’obiettivo di coniugare stile e bellezza, novità e tendenza.
Contact info
Via F.lli Villa, 20863, Concorezzo (MB), Italy
- +39 039 367319
- info@erresse-shop.it
- erresse-shop.it
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 26% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Erresse
Thank you very much for choosing us!
We hope to have you back in our online shop soon.
ERRESSE
Package is after 10 days not arrived
Package is after 10 days not arrived. No reaction to emIls
15 June 2023
Reply from Erresse
Guten Morgen,
wir sind sehr enttäuscht über Ihre Aussage.
Der Kurier hat Ihr Paket verloren und wir können dafür nicht verantwortlich sein, aber wir lassen unsere Kunden niemals im Stich.
Als Sie uns die E-Mail geschickt haben, haben wir Ihnen umgehend geantwortet und Ihre Bestellung zurückerstattet, da der von Ihnen bestellte Artikel ausverkauft war.
Wir haben Ihnen einen Rabattcode von 10 % geschickt, den Sie bei Ihrem nächsten Einkauf einlösen können, um Ihnen irgendwie entgegenzukommen.
Sie hat nicht einmal geantwortet.
Zum Glück haben wir Kunden, die unsere Arbeit und unseren Service zu schätzen wissen. Wir haben qualitativ hochwertige Artikel, wettbewerbsfähige Preise und den Wunsch, alle unsere Kunden bestmöglich zu bedienen.
Ein Kunde wie Sie? ...... auch kein Dankeschön.
Prompt delivery of high quality product.
12 April 2023
Reply from Erresse
Thank you for choosing us.
See you soon!
ERRESSE
Reply from Erresse
Thank you for choosing us, your purchase is quality. We are happy to have satisfied you.
See you soon!
ERRESSE
High quality and very beautiful design.
31 May 2023
Reply from Erresse
Tack för ditt köp och för att du valde oss för ditt onlineköp!
Utmärkt val av artikel av utmärkt kvalitet.
Vi ses snart för ett nytt köp!
--------------------
Thank you for your purchase and for choosing us for your online purchase!
Excellent choice of article of excellent quality.
See you soon for a new purchase!
Reply from Erresse
Grazie per l'acquisto presso il nostro negozio online....hai scelto un articolo di qualità e siamo felici di averti avuto tra i nostri clienti.
Arrivederci a presto!
ERRESSE
Ordered some kitchenware from…
Ordered some kitchenware from Copenhagen, DK. Everything was delivered in good time :) can recommend
8 March 2023
Reply from Erresse
Grazie per il tuo acquisto e felici che tutto sia andato per il meglio.
Arrivederci a presto!
ERRESSE
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