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eSafetyFirst Canada Reviews 335

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TrustScore 4 out of 5

4.2

Occupational Safety and Health
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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people found the online platform simple to use and appreciated the ability to complete courses at their own pace. The courses are often described as thorough, easy to navigate, and well-designed, with practical and informative content that is easy to understand. However, some people encountered technical glitches with the website, such as redirects to "oops, not found" pages or issues with overlaid information. A few customers also noted inconsistencies in course content, including grammatical errors, misspellings, and audio that didn't always match the slides, making it difficult to follow.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the ease of understanding and... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the website's ease of use,... See more

Product

Clients share ambiguous opinions on the product. Some customers found the content good and relevant,... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise the staff for being experienced, clear... See more

Quality

Users describe ambiguous interactions with quality. Some customers found the courses thorough and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There were a few errors in the slides. Some were minor spelling errors, but others were issues where the 'button' to view additional information that should have presented over the top of the slide in... See more

Rated 4 out of 5 stars

course was set at a good pace - the narration differed from the text on some of the slides but nothing different in the message. there were also a a few spelling mistakes on the slide about medical e... See more

Rated 4 out of 5 stars

After completing a module or quiz, the site would often redirect to an "oops, not found" page. It was annoying because it meant that I'd have to go back and find the course and find where I left off.

Rated 5 out of 5 stars

I needed to complete this training ASAP for work. The online platform made it simple to complete. The presentations, you can read at your own pace or use the narration, I found a valuable tool if I ne... See more

Company details

  1. Occupational Safety and Health
  2. Association or organisation
  3. Educational institution

Written by the company

eSafetyFirst Canada has developed and deployed online training and assessment modules to meet and exceed safety standards for workers and employers.

Contact info

4.2

Great

TrustScore 4 out of 5

335 reviews

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1-star

Replied to 40% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The web page is very straight forward…

The web page is very straight forward not complicated. The training module is designed to be understood by the students/enrollees in a manner that it is easy to comprehend and again what is essential and important details only.

7 April 2026
Unprompted review
Rated 1 out of 5 stars

Be careful.. you will NEVER be refund

Be careful. Read their refund policy before enrolling. They won’t refund you if you make an OVBUS mistake, or if the people you were working with leave and you don’t have anyone else to take the course.

5 April 2026
Unprompted review
eSafetyFirst Canada logo

Reply from eSafetyFirst Canada

Digital products are not eligible for refunds in any way.

We do, however, sometimes make exceptions to this "no refunds" rule under our T&S offer because we understand that our systems may fail, and if the issue is on our end, we want the customer to be able to use and benefit from our services.

This is a situation where you simply changed your mind about the purchase due to conditions not related to our business but strictly to yours, and that doesn't entitle someone to a refund.

Rated 3 out of 5 stars

Can’t complain

I like the ease of use your website and modules allow.

I dislike that it doesn’t quite fit nicely to screen size on a mobile device.

5 April 2026
Unprompted review
Rated 1 out of 5 stars

Elevating Work Platforms course

Elevating Work Platforms course had very little, next to zero information on how to actually operate a MEWP. There was some safety information for surrounding area items but next to nothing in the operators end of it. The course should include driving situations, angles in which the equipment can perform in etc

23 February 2026
Unprompted review
Rated 1 out of 5 stars

This was a terrible experience

This was a terrible experience. The training videos were choppy, forcing me to fast-forward through them, and the service was extremely poor. The refund process was convoluted and the refund terms were very harsh, with no action taken to fulfill them.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Online Course

I found the online training easy to follow and the tutorial very helpful to assist me in fully understanding the content of the course.

17 February 2026
Unprompted review
Rated 4 out of 5 stars

There were a few errors in the slides

There were a few errors in the slides. Some were minor spelling errors, but others were issues where the 'button' to view additional information that should have presented over the top of the slide information. It could have been a glitch but it seemed to read two slides at once and overlay the two bits of information in a way where nothing was visible.

16 February 2026
Unprompted review

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