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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people found the online platform simple to use and appreciated the ability to complete courses at their own pace. The courses are often described as thorough, easy to navigate, and well-designed, with practical and informative content that is easy to understand. However, some people encountered technical glitches with the website, such as redirects to "oops, not found" pages or issues with overlaid information. A few customers also noted inconsistencies in course content, including grammatical errors, misspellings, and audio that didn't always match the slides, making it difficult to follow.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the ease of understanding and... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the website's ease of use,... See more

Product

Clients share ambiguous opinions on the product. Some customers found the content good and relevant,... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise the staff for being experienced, clear... See more

Quality

Users describe ambiguous interactions with quality. Some customers found the courses thorough and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There were a few errors in the slides. Some were minor spelling errors, but others were issues where the 'button' to view additional information that should have presented over the top of the slide in... See more

Rated 4 out of 5 stars

course was set at a good pace - the narration differed from the text on some of the slides but nothing different in the message. there were also a a few spelling mistakes on the slide about medical e... See more

Rated 4 out of 5 stars

After completing a module or quiz, the site would often redirect to an "oops, not found" page. It was annoying because it meant that I'd have to go back and find the course and find where I left off.

Rated 5 out of 5 stars

I needed to complete this training ASAP for work. The online platform made it simple to complete. The presentations, you can read at your own pace or use the narration, I found a valuable tool if I ne... See more


Company details

  1. Occupational Safety and Health
  2. Association or organisation
  3. Educational institution

Written by the company

eSafetyFirst Canada has developed and deployed online training and assessment modules to meet and exceed safety standards for workers and employers.


Contact info

4.2

Great

TrustScore 4 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very helpful very knowledgeable…

Very helpful very knowledgeable straightforward prepared for hauling dangerous goods Straightforward, you can take your time and do it over a couple of days instead of doing it all at once just a perfect course highly recommend it well worth the money

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Well done

All of the material was explained well and was presented so it wasn't so overwhelming, and the questions covered and condensed what we need to remember.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend TDG

I needed to complete this training ASAP for work. The online platform made it simple to complete. The presentations, you can read at your own pace or use the narration, I found a valuable tool if I needed clarification after reading. Completing the necessary quizzes at the end of each module ensured that the knowledge required was fresh in my mind and compounded retention.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Totally scammed me ..

18 November 2025
Unprompted review
eSafetyFirst Canada logo

Reply from eSafetyFirst Canada

You wrote your review in the source field;

It mentioned you wanted to purchase a "Field" ergonomics program, but got a product called "Office Ergonomics".

I am sorry, but that's what we sell... We never claimed to sell Field Ergonomics. We are not in that industry.

You should probably pay better attention to what you're purchasing and not go through 7 steps to buy something and then go through an hour-long program without ever realizing that's not the same topic.

Rated 5 out of 5 stars

Fast , or learn at your pace

Very good information,
Questions were about the topic, not trying to trick people. Like some courses do. It’s very handy to be able to do the course at your own pace. For companies that are busy or short staffed, it’s the perfect way to get training completed.

7 November 2025
Unprompted review
Rated 3 out of 5 stars

I found the pace and cadence of the…

I found the pace and cadence of the voiceover to be annoying and hard to follow. I only found some reprieve in turning the volume off and reading instead of listening once I realized I could fast forward, it was much more manageable. There’s also 1 question with 2 right answers.

11 November 2025
Unprompted review
Rated 2 out of 5 stars

There were glitches in the course

There were glitches in the course. I messaged the help desk - no response.

Most offerings from companies are similar. Customer service is where they can differentiate themselves.

eSafety failed.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

The Benzene course was though and easy…

The Benzene course was through and easy to navigate. The quizzes focused on the information in the course. I was under pressure when I set up my profile and spelt my name wrong. Messaged them about it this morning and it was done within the hour! Andrei quickly fixed it and resent my certificate with the correct spelling! Thank you very much.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy to sign up etc

Easy to sign up etc. I already plan to do another one for me and several others for my employees.

22 October 2025
Unprompted review

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