The product arrived as expected and as described. I searched quite a few online shops and these guys were the best priced for the quality of product. Plus their website was significantly more user fri... See more
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Service was fine. Requested board arrive on time. It's working fine.
Company replied
E-spares España delivered the correct spare part I needed within two workdays.
Good service but the carrier Suer is not good the package was battered and damaged
Company replied
Company details
About eSpares España
Written by the company
Nuestro objetivo es ayudar y aconsejar a nuestros clientes para que puedan reparar por ellos mismos sus electrodomésticos. Aportamos todo nuestro conocimiento y confianza para hacer de la reparación, un proceso fácil y sencillo.
Síguenos en YouTube y aprende cómo cambiar recambios específicos paso a paso. Descubre también consejos útiles en nuestro blog y encuentra millones de artículos de cómo diagnosticar, reparar y mantener tus electrodomésticos con nuestro centro de consejos.
Si no encuentras una solución en nuestro sitio web, no dudes en llamar al número de teléfono o dirección de correo electrónico mostrada a continuación.
En eSpares ofrecemos a nuestros clientes el conocimiento y experiencia para reparar sus electrodomésticos
eSpares es una tienda de repuestos online que cuenta con más de 1 millón de recambios y accesorios para más de 3.000 marcas, somos una empresa líder en el mercado Europeo.Síguenos en YouTube y aprende cómo cambiar recambios específicos paso a paso. Descubre también consejos útiles en nuestro blog y encuentra millones de artículos de cómo diagnosticar, reparar y mantener tus electrodomésticos con nuestro centro de consejos.
Si no encuentras una solución en nuestro sitio web, no dudes en llamar al número de teléfono o dirección de correo electrónico mostrada a continuación.
Contact info
Medco House, Bordesley Green Road, B9 4UA, Birmingham, United Kingdom
- consultageneral@eSpares.es
- espares.es
4.0
Great
4k reviews
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Reply from eSpares España
Hello Josu,
Thank you so much!
We’re happy to hear everything was great, that’s exactly what we aim for.
Best regards,
The Service Team
Item arrived broken
Item arrived broken. The packaging was completely inadequate and afforded no protection to the fragile contents. It was very difficult to find out how to contact the vendor (no phone contact). I eventually managed to send an email explaining the problem and asking for a replacement to be sent in better packaging. I received no acknowledgement other than a message saying a full refund had been made - not what I wanted! Very disappointed not to have received the item, but at least they gave a no-quibble refund. I doubt that I'll use this vendor again.
9 May 2025
Reply from eSpares España
Dear Mr. Robin,
Thank you sincerely for taking the time to share your feedback. We're very sorry to hear about what happened with your order and fully understand your disappointment.
Upon receiving your message, we issued a full refund, which should appear in your account within the next few days. There's no need to return the item, you may keep or dispose of it as you prefer.
We regret that we did not meet your expectations on this occasion. If you would still like to receive the item with improved packaging, we would be happy to arrange a new shipment. Please feel free to reach out if you wish to proceed.
Once again, we truly apologise for the inconvenience caused.
Kind regards,
Customer Service Team
Reply from eSpares España
Hello Miss Leoz Borda,
Thank you very much for your positive feedback! We’re glad to hear you had a great experience with us.
Best regards,
Customer Service
There was an issue with the shipment…
There was an issue with the shipment address, but it is already solved.
6 May 2025
fast and good product
2 May 2025
Quick respons when we had a problem
The company that delivered the goods for eSpares did a poor job. Since we were not home, they threw the goods onto the terrace, which damaged the goods. But: eSpares responded quickly and sent the money we had paid back immediately. Fast and nice service!
22 April 2025
It was easy to choose and pay the item.
It was easy to choose and pay the item.
And the delivery was fast.
30 April 2025
Prompt delivery and the breadmaker is…
Prompt delivery and the breadmaker is now fixed and making bread again.
22 April 2025
Sebo vacuum cleaner wheel
Pleased with the new wheel though thought the postage cost rather high.
24 April 2025
Reply from eSpares España
Dear Ann Steen,
Thank you for your review! We’re glad to hear you’re pleased with the new Sebo vacuum cleaner wheel. We appreciate your feedback regarding the postage cost, we’re always reviewing our shipping options to ensure the best value for our customers.
If there's anything else we can help you with, feel free to get in touch.
Best regards,
Customer Service Team
Fast delivery
18 April 2025
Reply from eSpares España
Dear Mr Roger,
We are truly sorry to hear that you did not receive your parcel. After checking, we can confirm that the refund was processed on 22/04/25.
We completely understand your disappointment and are doing everything we can to prevent this kind of issue from happening again.
Please don’t hesitate to contact us if you need any further information.
Once again, we apologise for the inconvenience caused.
Kind regards,
Everything perfect.Good job!
8 April 2025
All good 👍🏻
The spare was the right one, the packaging was good, and quick delivery.
Great!
1 April 2025
The item got lost in transit
The item got lost in transit, but did get a prompt refund in full
20 March 2025
Reply from eSpares España
Dear Customer,
We are sorry to hear the parcel was lost in post.
We try our best to deliver the parcels in time. However these unexpected issues may happen.
We have sent you an email to help you with your next order.
Kind regards
-The eSpares.es Team
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