I have not received my parcel. I was at my house with my partner and nobody delivered my parcel.I received an email confirming the parcel had been delivered but nobody came to put the parcel in our... See more
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See what reviewers are saying
The part arrived before the said delivery date, and was fitted with no problems, our cooker is getting old but with eSpares France we have been able to replace various parts with no problems. Well don... See more
Company replied
This electronic store is a gem! I found the exact item I was looking for, and the entire buying process was smooth and hassle-free. Their fast delivery service ensured that I received my order promp... See more
excellent service I ordered several parts and got delivered quickly. once, I mistakenly ordered a part and informed them . they called me back and refunded very quickly without any issue. I st... See more
Company details
- #19 of 26 best companies in Electronic spare parts
About eSpares France
Written by the company
Notre objectif est d’aider à tous les niveaux les adeptes du "réparer soi-même" et leur apporter le courage, la connaissance et la confiance nécessaires pour réparer leurs appareils ménagers en panne et économiser ainsi de l'argent.
Suivez-nous sur notre chaîne Youtube pour des centaines de vidéos qui vous aideront à réparer vos appareils vous-même. Découvrez également de nombreux trucs et astuces sur notre blog ou notre centre de conseils eSpares, où nous vous guidons pas à pas pour réparer vos petits et grands appareils.
Si vous n'arrivez pas à trouver votre pièce sur notre site internet, n'hésitez pas à nous joindre au numéro ou l'adresse mail ci-dessous.
Chez eSpares, nous donnons à nos clients les connaissances et le savoir-faire pour réparer leurs appareils électroménagers
eSpares est un site de vente de pièces détachées en ligne. Nous sommes l'un des leaders Européens avec plus d'un million de pièces et accessoires pour plus de 3000 marques d'appareils. Chaque jour nous aidons des centaines de clients à réparer leurs appareils eux-mêmes. Notre ambition est grande et traverse les frontières, nous avons justement remporté le trophée de l'expansion internationale 2018.Suivez-nous sur notre chaîne Youtube pour des centaines de vidéos qui vous aideront à réparer vos appareils vous-même. Découvrez également de nombreux trucs et astuces sur notre blog ou notre centre de conseils eSpares, où nous vous guidons pas à pas pour réparer vos petits et grands appareils.
Si vous n'arrivez pas à trouver votre pièce sur notre site internet, n'hésitez pas à nous joindre au numéro ou l'adresse mail ci-dessous.
Contact info
Medco House, Bordesley Green Road, B9 4UA, Birmingham, United Kingdom
- demandegenerale@espares.fr
- espares.fr
4.4
Excellent
18k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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This electronic store is a gem
This electronic store is a gem! I found the exact item I was looking for, and the entire buying process was smooth and hassle-free.
Their fast delivery service ensured that I received my order promptly, and I'm delighted to say that the product is working perfectly.
27 May 2024
Unprompted review
Refund and replacement part with no hastle
I was sent a part that didn't work. With no difficulty I was refunded fully and able to reorder another one that worked fine.
15 May 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from eSpares France
Cher Mr. Westley,
Nous voulions vous remercier d'avoir pris le temps d'écrire cet avis, car chaque commentaire comme celui-ci nous aide beaucoup !
Nous avons le regret de vous informer que nous devons déclarer votre commande comme endommagée pendant le transport, donc le montant total de votre commande sera reversé sur le compte que vous avez utilisé comme paiement, dans les prochains jours vous le verrez reflété sur votre relevé de compte bancaire. .
Afin de vous renvoyer la commande, il faudra générer un nouvel envoi.
Nous nous excusons pour le dérangement.
Salutations
Service client
Excellent
Service excellent surtout pour le remboursement
ponctuel. You are a well operated enterprise.
Quick delivery and quick customer service.
Much appreciated.
Thank you.
7 May 2024
excellent service always use e spares
excellent service always use e spares, would recommend, very helpful on the phine
7 May 2024
Fast Service Great Price
2 May 2024
Highly recommend espares.fr
Highly recommend espares.fr
Very competitive and the delivery of my item was very quick.
10 April 2024
Only area of improvement is delivery…
Only area of improvement is delivery timescales otherwise a very positive experience and I will use e spares again
14 March 2024
Article non conforme à se qui a été commandé
Article ne correspond pas à l article commandée.difference de taille .
19 February 2024
Reply from eSpares France
Cher Monsieur Chatot,
Merci pour votre commentaire. Votre satisfaction nous importe.
Sans succès, nous avons essayé de vous joindre ce jour par téléphone. Votre réclamation a bien été enregistrée.
Prière de donner suite à notre récente demande d'information.
À très bientôt,
L'équipe eSpares
Excellent!
Very fast shipping, item very well boxed and fitted perfectly on my machine. Thank you!.
14 February 2024
Very happy with the product
Very happy with the product. Was surprised that having ordered in France the item came from England.
Thank you for your service.
26 January 2024
The Samsung washing machine's control…
The Samsung washing machine's control buttons are a breeze to navigate, offering an intuitive and user-friendly experience. With their responsive design and straightforward layout, laundry chores become effortlessly efficient, making the appliance a joy to use.
19 December 2023
Unprompted review
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