I have not received my parcel. I was at my house with my partner and nobody delivered my parcel.I received an email confirming the parcel had been delivered but nobody came to put the parcel in our... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The part arrived before the said delivery date, and was fitted with no problems, our cooker is getting old but with eSpares France we have been able to replace various parts with no problems. Well don... See more
Company replied
This electronic store is a gem! I found the exact item I was looking for, and the entire buying process was smooth and hassle-free. Their fast delivery service ensured that I received my order promp... See more
excellent service I ordered several parts and got delivered quickly. once, I mistakenly ordered a part and informed them . they called me back and refunded very quickly without any issue. I st... See more
Company details
- #19 of 26 best companies in Electronic spare parts
About eSpares France
Written by the company
Notre objectif est d’aider à tous les niveaux les adeptes du "réparer soi-même" et leur apporter le courage, la connaissance et la confiance nécessaires pour réparer leurs appareils ménagers en panne et économiser ainsi de l'argent.
Suivez-nous sur notre chaîne Youtube pour des centaines de vidéos qui vous aideront à réparer vos appareils vous-même. Découvrez également de nombreux trucs et astuces sur notre blog ou notre centre de conseils eSpares, où nous vous guidons pas à pas pour réparer vos petits et grands appareils.
Si vous n'arrivez pas à trouver votre pièce sur notre site internet, n'hésitez pas à nous joindre au numéro ou l'adresse mail ci-dessous.
Chez eSpares, nous donnons à nos clients les connaissances et le savoir-faire pour réparer leurs appareils électroménagers
eSpares est un site de vente de pièces détachées en ligne. Nous sommes l'un des leaders Européens avec plus d'un million de pièces et accessoires pour plus de 3000 marques d'appareils. Chaque jour nous aidons des centaines de clients à réparer leurs appareils eux-mêmes. Notre ambition est grande et traverse les frontières, nous avons justement remporté le trophée de l'expansion internationale 2018.Suivez-nous sur notre chaîne Youtube pour des centaines de vidéos qui vous aideront à réparer vos appareils vous-même. Découvrez également de nombreux trucs et astuces sur notre blog ou notre centre de conseils eSpares, où nous vous guidons pas à pas pour réparer vos petits et grands appareils.
Si vous n'arrivez pas à trouver votre pièce sur notre site internet, n'hésitez pas à nous joindre au numéro ou l'adresse mail ci-dessous.
Contact info
Medco House, Bordesley Green Road, B9 4UA, Birmingham, United Kingdom
- demandegenerale@espares.fr
- espares.fr
4.4
Excellent
18k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Part for a Bissell Crosswave…
Excellent Part for a Bissell Crosswave arrived very quickly & a genuine part
Replacement bin for vacuum firs perfectly
16 January 2025
Unprompted review
Very serious site and good return…
Very serious site and good return service
Made 2 Orders and delivery was always quick
And accurate
Made a mistake on the part I ordered, process to return is easy and refund was also quick
1 October 2024
excellent service
excellent service
I ordered several parts and got delivered quickly.
once, I mistakenly ordered a part and informed them .
they called me back and refunded very quickly without any issue.
I strongly recommend this vendor
27 September 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I never received my order!
28 August 2024
Reply from eSpares France
Cher Monsieur Draper,
Nous vous prions de nous excuser du désagrément occasionné. Votre retour d'expérience nous importe.
Sans succès, nous avons essayé de vous contacter ce jour. Votre réclamation a bien été traitée.
Nous espérons que le suivi apporté aura à terme été satisfaisant et que vous continuerez à nous faire confiance.
À très bientôt,
L’équipe eSpares
All good, excellent service.
Delivery very fast. Selecting the right parts using the website was very logical and easy. Parts arrived, fitted and everything works. Less than half the price of "original" spare parts.
28 August 2024
Good product and delivery
Product as described. Arrived quickly and well packaged. Courier arrived at the specified time and I would recommend using this vendor
22 August 2024
Range of products offered.
Delivery on time. Efficient service. Item ordered correct for my coffee machine. Highly recommend.
21 August 2024
Fast delivery and does what it says
10 July 2024
The filter arrived promply and well…
The filter arrived promply and well packaged I was sent the correct part which fitted perfectly even though the machine is quite old.
4 July 2024
Unprompted review
The fastest shipping I ever experienced…
The fastest shipping I ever experienced in France. Ordered Saturday afternoon, arrived early Monday - in rural France
22 June 2024
ebay worked for me
I received exactly what I ordered. The package arrived on time. I will definately use ebay.fr again.
24 May 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.